5/10/15 Promotion Program: The Definitive Thread
#1
Original Poster
Join Date: May 2001
Location: St. Louis,MO
Programs: AA Exec Plat,Hilton Diamond,Lifetime Marriott Platinum Premier
Posts: 88
5/10/15 STAYS GETS YOU FREE NIGHTS promotion
I just found out about this promo from a coworker. He didn't remember any deatails. And since the search function isn't working I have a few questions. If I need to call the Diamond desk I would like some details.
What are the details of this promotion??
Is it too late??
How do I register??
Thanks in advance.
What are the details of this promotion??
Is it too late??
How do I register??
Thanks in advance.
#2
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
Is it perhaps the 3/5/7 stays gets 1/2/3 free nights promo referred to in this thread?
#3
Join Date: Mar 2005
Posts: 3
Unfortunately, the 3/5/7 free night promotion is a targeted promotion. Members who were targeted for it had the promotion code dropped on their account automatically. If you weren't targeted for the promotion, you won't receive any information on it.
#4
Join Date: Jul 2002
Posts: 245
5/10/15 Promotion Program: The Definitive Thread
I earned three C601 certificates through the 5/10/15 promo. I tried to use them for a three night stay at a hotel with no reward availability (plenty of regular availability) through the Diamond Desk. The rep there tells me that I can't use the Diamond Reservation Guarantee with these certificates, but I can use my points for it. She told me that the certificates earned through the promo are only good for rewards reservations with regular availability, and not with the Diamond guarantee.
Is this true? Does anyone else have any experience with this?
Is this true? Does anyone else have any experience with this?
#5
Join Date: Mar 2005
Location: Orlando
Programs: Marriott Rewards Gold, Hhonors diamond, Delta platinum
Posts: 68
Originally Posted by HappyTrekker
I earned three C601 certificates through the 5/10/15 promo. I tried to use them for a three night stay at a hotel with no reward availability (plenty of regular availability) through the Diamond Desk. The rep there tells me that I can't use the Diamond Reservation Guarantee with these certificates, but I can use my points for it. She told me that the certificates earned through the promo are only good for rewards reservations with regular availability, and not with the Diamond guarantee.
Is this true? Does anyone else have any experience with this?
Is this true? Does anyone else have any experience with this?
I booked through the Diamond Desk with a reward certificate and later, the points were deducted from my account anyway.
#6
Suspended
Join Date: Nov 1999
Posts: 24,153
makes feel better that they gave me Points instead of a Free Cert
#7
Join Date: May 2001
Location: Phoenix
Programs: UA1k;HH Gold;MR Gold
Posts: 6,112
Diamond garuantee (sp - im on drugs after surgery) - requires the points be forced right out of your account
#8
Join Date: Jun 2001
Location: San Diego Area
Programs: UA Gold MM, AA Gold MM, Marriott Plat LT, HH Gold, IHG Plat, WoH Discvst, Hertz PC
Posts: 1,834
According to my reading of HHonors T&Cs plus my experiences, the “Diamond Guarantee” only applies to reservations paid for with money, not for award rooms.
For Award Rooms, the Diamond Desk is almost always able to do a “Diamond Override” to get a room using an award when the hotel is showing no award availability (as long as a standard room is available for a reservation paid for with money). But that override is NOT a guarantee in the T&Cs. It is just something that is done more often than not.
For Award Rooms, the Diamond Desk is almost always able to do a “Diamond Override” to get a room using an award when the hotel is showing no award availability (as long as a standard room is available for a reservation paid for with money). But that override is NOT a guarantee in the T&Cs. It is just something that is done more often than not.
#9
Join Date: May 2001
Location: Phoenix
Programs: UA1k;HH Gold;MR Gold
Posts: 6,112
Originally Posted by jmd001
According to my reading of HHonors T&Cs plus my experiences, the “Diamond Guarantee” only applies to reservations paid for with money, not for award rooms.
For Award Rooms, the Diamond Desk is almost always able to do a “Diamond Override” to get a room using an award when the hotel is showing no award availability (as long as a standard room is available for a reservation paid for with money). But that override is NOT a guarantee in the T&Cs. It is just something that is done more often than not.
For Award Rooms, the Diamond Desk is almost always able to do a “Diamond Override” to get a room using an award when the hotel is showing no award availability (as long as a standard room is available for a reservation paid for with money). But that override is NOT a guarantee in the T&Cs. It is just something that is done more often than not.
#10
Join Date: Jul 2002
Posts: 245
Thanks for everyone's helpful comments. I understand that the Diamond Guarantee is only for paid stays, not award stays, but that oftentimes the Diamond Desk will work out an override for you even for award stays.
I was just confused because the Diamond Desk was willing to do a Diamond Override for me using my points, but not using my reward certificate. I thought that they were exactly the same thing, but I now understand from the comments in this thread that they are not.
I was just confused because the Diamond Desk was willing to do a Diamond Override for me using my points, but not using my reward certificate. I thought that they were exactly the same thing, but I now understand from the comments in this thread that they are not.
#11
FlyerTalk Evangelist
Join Date: Nov 2002
Location: Freeload Univ. Where are you sitting?
Posts: 14,818
However, if I book an award stay and there's availability (like it shows on the website), I should be able to use the certs, right?
#12
Suspended
Join Date: Jun 2002
Location: Siesta Key
Programs: AA EXP-1.6MM, Hilton Diamond, ManU & Chicago Bears #1 Fan
Posts: 9,697
Originally Posted by BigLar
However, if I book an award stay and there's availability (like it shows on the website), I should be able to use the certs, right?
Yeah
otherwise, what's the point of the certs?
#13
FlyerTalk Evangelist
Join Date: Nov 2002
Location: Freeload Univ. Where are you sitting?
Posts: 14,818
Originally Posted by andrzej
Yeah
otherwise, what's the point of the certs?
otherwise, what's the point of the certs?
Re-reading my post ... what the he11 was I thinking of?
#14
Join Date: Dec 2000
Location: CVG
Programs: DL DM, HH Diamond
Posts: 442
I used my 5/10/15 promotional certs on a diamond override reservation. No points were deducted from the account and the confirmation letter I received from the Diamond Desk specifically listed "Promotional Certificates" as the form of payment. When I made the reservation, the agent offered to do a special arrangement knowing I was using these certs as payment.
#15
Join Date: Aug 2003
Location: columbus oh usa
Programs: Delta Plat, HHonors Diamond, PC Platinum, Hertz PC
Posts: 146
Originally Posted by thecortex
I used my 5/10/15 promotional certs on a diamond override reservation. No points were deducted from the account and the confirmation letter I received from the Diamond Desk specifically listed "Promotional Certificates" as the form of payment. When I made the reservation, the agent offered to do a special arrangement knowing I was using these certs as payment.
Same for me. I recently had a Diamond override and used my certificates. No points were deducted.