5/10/15 Promotion Program: The Definitive Thread
May 17, 2006, 3:04 pm
#151
Join Date: Mar 2006
Location: Ohio
Programs: United, Southwest, HH Diamond, PC Platinum, Airtran, Starwood Plat, Marriott Gold, Loews Gold
Posts: 321
You can stay at Key west... just not the sunset cottages. Is that what you are saying?
May 17, 2006, 3:06 pm
#152
Suspended
Join Date: Nov 1999
Posts: 24,153
Originally Posted by MIKESILV
You do realise that HH does not allow awards for the Sunset Key property
dont you?
mike
dont you?
mike
May 17, 2006, 3:08 pm
#153
Suspended
Join Date: Feb 2001
Location: Tampa, Florida, U.S.A.
Posts: 7,664
Originally Posted by ericgartner
You can stay at Key west... just not the sunset cottages. Is that what you are saying?
mike
May 17, 2006, 3:11 pm
#154
Join Date: Aug 2001
Location: Reno, Nevada
Posts: 7,368
Originally Posted by ericgartner
Anybody stay at the Hilton Cancun?
Mike
May 17, 2006, 4:24 pm
#155
Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,036
Originally Posted by MIKESILV
You do realise that HH does not allow awards for the Sunset Key property
dont you?
mike
dont you?
mike
) and the one downside of EYW for her is that the beaches aren't great. The ones on Sunset Key look much better, so we'll give them a try as a part of our stay.
May 25, 2006, 7:23 pm
#156
Join Date: Jul 2002
Location: Houston, TX
Posts: 453
how to redeem the 5/10/15 free night certs?
ok, so i earned the 3 1-night-free certs that come with the 5/10/15 promo. my question is, how do you redeem the certs?
i never got an email with the cert in it. in my online hhonors account, the certs show up in the redemption history alongwith a code and a cert number.
thanks!
i never got an email with the cert in it. in my online hhonors account, the certs show up in the redemption history alongwith a code and a cert number.
thanks!
May 25, 2006, 8:08 pm
#157
Suspended
Join Date: Jun 2002
Location: Siesta Key
Programs: AA EXP-1.6MM, Hilton Diamond, ManU & Chicago Bears #1 Fan
Posts: 9,697
Originally Posted by Andy100
ok, so i earned the 3 1-night-free certs that come with the 5/10/15 promo. my question is, how do you redeem the certs?
i never got an email with the cert in it. in my online hhonors account, the certs show up in the redemption history alongwith a code and a cert number.
thanks!
i never got an email with the cert in it. in my online hhonors account, the certs show up in the redemption history alongwith a code and a cert number.
thanks!
Couple of days ago I was told by the Diamond desk that my cert was processed so I was patiently waiting for e-mail and in fact I planned on calling them tomorrow if I didn't get any e-mail by morning. But after I read your post I looked and found that I also have a cert in my account, so thanks for the heads up.
^ I guess I will still have to call tomorrow and ask how this one will be handled.
Maybe the procedure has changed???
Last edited by andrzej; May 25, 2006 at 8:38 pm
May 25, 2006, 8:13 pm
#158
Join Date: Sep 2003
Location: W29
Programs: It's Complicated...
Posts: 6,819
Last year I got emails when I earned my free nights on this promo. I just assumed it would happen on this one too. I mean technically they only need the number but some insist on printout for some reason.
May 25, 2006, 9:29 pm
#159
Join Date: Sep 2005
Location: Tucson - Seattle
Programs: UA 1K;
Posts: 2,474
I got the certs by email on the first 5/10/15 earlier this year.
Very simple to use.
The procedure was to print out the certs and call and make reservations. They should ask you which certificate (number) you want to use.
Take that certificate with you when you check in.
This time the first two certificates came in the mail. I am still waiting for the third one. I assume that they are mailing them all this time for some reason.
Seems a waste of postage when email is free.
Very simple to use.
The procedure was to print out the certs and call and make reservations. They should ask you which certificate (number) you want to use.
Take that certificate with you when you check in.
This time the first two certificates came in the mail. I am still waiting for the third one. I assume that they are mailing them all this time for some reason.
Seems a waste of postage when email is free.
May 25, 2006, 9:58 pm
#160
Join Date: Oct 2005
Location: DFW
Programs: AA Gold, HH Diamond, Marriott Titanium
Posts: 320
I'd not gotten an email nor snail mail although I could see the posting on the "All Activity" page. Thanks for the pointer to look under "Redemption History". I now see the info I need so I can redeem the award. 
May 26, 2006, 1:16 am
#161
Join Date: Jul 2000
Location: Sydney
Posts: 5,769
Originally Posted by Andy100
ok, so i earned the 3 1-night-free certs that come with the 5/10/15 promo. my question is, how do you redeem the certs?
i never got an email with the cert in it. in my online hhonors account, the certs show up in the redemption history alongwith a code and a cert number.
thanks!
i never got an email with the cert in it. in my online hhonors account, the certs show up in the redemption history alongwith a code and a cert number.
thanks!
Oh well thats gonna be fun. trying to see any redemption history here in Australia while this website is still stuffed!
Cynthia. when is it going to be working properly?
May 26, 2006, 10:38 am
#162
Join Date: Jul 2002
Location: Houston, TX
Posts: 453
Originally Posted by iris30
I'd not gotten an email nor snail mail although I could see the posting on the "All Activity" page. Thanks for the pointer to look under "Redemption History". I now see the info I need so I can redeem the award.
May 26, 2006, 12:24 pm
#163
Join Date: Mar 2003
Location: The Dakotas
Posts: 608
Just redeemed 2 certificates over the phone with the DD. They will fax the certificates to the hotel for us as it is for a stay this weekend. The CS agent just looked in our account and made the reservations. It took about 60 seconds.
May 29, 2006, 10:15 pm
#164
Join Date: Jul 2004
Location: San Francisco
Programs: SPG Plat, Marriott Gold, Hyatt Passport Diamond, UA Premier Plat, WN A-List
Posts: 127
I have an un-related question...I registered for this promo about a mnth ago, and did not see the copy of the T&C's...Is the 5/10/15 promo based on stays or nights? Any help would be appreciated!
May 29, 2006, 10:29 pm
#165
Join Date: Jan 2006
Location: Bay Area
Programs: HH, PC, SPG, MR, GP, US, UA, AA
Posts: 3,466
Originally Posted by acalispice
I have an un-related question...I registered for this promo about a mnth ago, and did not see the copy of the T&C's...Is the 5/10/15 promo based on stays or nights? Any help would be appreciated!