How Long Does It Usually Take for Hilton Honors Points and Stays to Post?
Jul 29, 2001, 12:24 am
#61
Join Date: Apr 2001
Location: DFW
Programs: AA EP 3MM, UA Silver, Bonvoy LT TIT, Hyatt Explorist, HH Silver, Caesars PLT
Posts: 7,259
No surprises here....I just had some stays post after almost 8 weeks.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Nanook:
Just to report back...the miles to my AA account finally posted a month and a day after my stay. </font>
Just to report back...the miles to my AA account finally posted a month and a day after my stay. </font>
May 16, 2002, 1:30 pm
#62
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
How long does it take for stays to post?
HH just comped me Diamond VIP status. During
the last month I have had four Hilton stays
of which none has posted. I called HH CS and
they did not seem surprised. I have about 15
additional reservations. I am not interested
in hawking over this account and waiting one
month before faxing a copy of the statement
to get my credit. Is this normal? Should I
change reservations to other chains? Thanks
the last month I have had four Hilton stays
of which none has posted. I called HH CS and
they did not seem surprised. I have about 15
additional reservations. I am not interested
in hawking over this account and waiting one
month before faxing a copy of the statement
to get my credit. Is this normal? Should I
change reservations to other chains? Thanks
May 16, 2002, 3:10 pm
#63
Join Date: May 2000
Location: Naples, Florida
Posts: 7,419
My points where posted within days; stay was at a Hilton in France. Hilton did not post the 1,000 bonus points for online-booking. I e-mailed Hilton. The answered that this takes one month or so. However, they posted the bonus points after receiving my e-mail.
Stay with Hilton! I find the Hilton people (at hotels, CS etc.) always very friendly. You may e-mail your complains to Adam Burke.
Stay with Hilton! I find the Hilton people (at hotels, CS etc.) always very friendly. You may e-mail your complains to Adam Burke.
May 16, 2002, 3:26 pm
#65
Join Date: May 1999
Posts: 6,084
All my HH stays this year posted without a problem (wish that were the case with their competitors). Online booking bonuses also posted without a delay, together with the associated stays. Typical waiting time for a stay to post - no longer than a week. Keep in mind that all those stays were US domestic, I've heard numerous complaints about HH stays overseas not posting.
May 16, 2002, 3:44 pm
#67
Join Date: Apr 2001
Location: USA
Posts: 8,032
May 16, 2002, 4:08 pm
#68
Join Date: Apr 2001
Location: 60601 AA/HH/SPG
Posts: 1,090
Instead of waiting for a month to fax in your folio, fill out the missing stay request form after a week.
I am highly impressed by this feature. Stays notmally post within 48-72 hrs after sending in the request via the web.
I am highly impressed by this feature. Stays notmally post within 48-72 hrs after sending in the request via the web.
May 16, 2002, 5:03 pm
#69
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
Thanks for your quick responses. I have
sent an e-mail to HH regarding my first
stay. I can continue in some cases to book
rooms and earn points with Hyatt or Starwood
but was trying to re-build my HH account.
Received a comp. based upon top tier status
with above. Thanks again
sent an e-mail to HH regarding my first
stay. I can continue in some cases to book
rooms and earn points with Hyatt or Starwood
but was trying to re-build my HH account.
Received a comp. based upon top tier status
with above. Thanks again
May 17, 2002, 8:53 am
#70
Join Date: May 2000
Location: Naples, Florida
Posts: 7,419
E-Mail I got from Hilton regarding bonus points:
<font face="Verdana, Arial, Helvetica, sans-serif" size="2"> For On-Line-Booking bonus points to post automatically to your account
the lead time is 2 to 3 weeks from the date the stay is completed.
However, I have made a one time exception in your case and posted the
points manually.</font>
the lead time is 2 to 3 weeks from the date the stay is completed.
However, I have made a one time exception in your case and posted the
points manually.</font>
May 21, 2002, 6:55 pm
#71
Join Date: Jan 2001
Location: Pinckney, MI USA
Posts: 379
Generally how long does it take to post HHonors after stay?
Hi,
I stayed in Chicago at the Chicago Hilton and Towers on Sat. and Sun.
Generally speaking when can I expect to see these miles hit the account?
I want to know if I should start bugging Hilton yet (but it only happened 2 days ago).
-Thanks
I stayed in Chicago at the Chicago Hilton and Towers on Sat. and Sun.
Generally speaking when can I expect to see these miles hit the account?
I want to know if I should start bugging Hilton yet (but it only happened 2 days ago).
-Thanks
May 22, 2002, 10:25 pm
#74
Suspended
Join Date: May 2001
Location: Kansas
Posts: 353
I usually wait about 10 days, then I call, then I have to fax proof of the stay, then I am promised posting within the day, then the next day I note that they posted an amount, but the amount is wrong, then I call back then it gets posted correctly that day.
How long you ask? 11 days, two phone calls, one fax.
How long you ask? 11 days, two phone calls, one fax.
May 23, 2002, 7:28 am
#75
Join Date: Jan 2002
Location: Texas AA EXP 4.5 mm, United Gold, Marriott Plt, Hilton Diamond
Posts: 962
Hilton has generally be AWESOME in posting my stays. Quite often they show up in 2 days after I check out, unbelieveably fast compared to the other hotel chains.
Now if only Hilton.com was half as good as their posting speed........
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AA member since 1981
Now if only Hilton.com was half as good as their posting speed........
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AA member since 1981