Dirty room service trays left in hallways
Dec 5, 2004, 5:38 pm
#16
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Original Poster
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
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Reno Hilton specifically refuses to do the under-the-door-folio thing. With one's check-in package comes a form to put in the Express Check Out box along with the key - folios are mailed upon [such] request only.
Dec 6, 2004, 7:26 am
#17
Join Date: Sep 2000
Location: Royal Oak, MI 48067
Programs: Delta Gold, HH Gold
Posts: 809
Does anybody else laugh when they see a single glass or coffee mug sitting in the hallway? I just imagine the occupant saying "This glass is just taking up too much room - I cannot have it in here!"
Dec 6, 2004, 7:38 am
#18
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Dirty trays in the hallway are a health hazard. The leftover food attracts insects, rodents and other vermin. I cannot imagine a well-managed hotel that would not send someone on a tray run twice a day minimum.
Dec 6, 2004, 11:58 am
#19
Join Date: Jun 2001
Location: Houston, TX
Posts: 4,329
Originally Posted by tvelinsk
Does anybody else laugh when they see a single glass or coffee mug sitting in the hallway? I just imagine the occupant saying "This glass is just taking up too much room - I cannot have it in here!"
Dec 6, 2004, 8:37 pm
#20
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Join Date: Mar 2004
Location: New York, NY, USA
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Originally Posted by prncess674
Usually when it is a single glass it is left outside the room by housekeeping. They put it outside so that dining will come by and pick it up.
Of course either no one saw it or no one came looking for it, since it was still there on the second morning of my stay, 24 hours later. For all I know there are now two glasses still sitting there, since I brought back another glass on my second night, which I'm guessing was put out in the hall next to the first one after I checked out.
Dec 6, 2004, 10:02 pm
#21
Join Date: Jan 2004
Location: Scottsdale, AZ
Programs: AA EXP, SPG Plat
Posts: 1,472
I worked at a hotel in high school and this was a problem then as well. The housekeepers don't want to put them away because they are under a time deadline to get rooms cleaned. The room service staff doesn't want to put them away because they could miss out on an order, and let's just face it - the next shift can get them.
I think it is an eyesore for the hotel. As much $$$ as the room service attendants pull down they should stay 15 minutes after their shift it over and walk the proptery to collect them.
I think it is an eyesore for the hotel. As much $$$ as the room service attendants pull down they should stay 15 minutes after their shift it over and walk the proptery to collect them.