Question on 72hr upgrades

Old Dec 12, 2022, 6:26 am
  #1  
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Question Question on 72hr upgrades

Good Day All,

Does the 72hr upgrade work when have more than 1 room booked in your name? I have 2 rooms booked.

If does, will it only upgrade 1 or both rooms?

Yes, I do know upgrades are based on availability.

Thanks,
Jwhuffman
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Old Dec 12, 2022, 2:50 pm
  #2  
 
Join Date: Nov 2019
Location: SW Florida
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Originally Posted by jwhuffman
Good Day All,

Does the 72hr upgrade work when have more than 1 room booked in your name? I have 2 rooms booked.

If does, will it only upgrade 1 or both rooms?

Yes, I do know upgrades are based on availability.

Thanks,
Jwhuffman
The last stay I had with two rooms booked, only 1 was upgraded. I got to choose which room though if that helps. The upgrade was done upon in person check in at the desk.
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Old Dec 13, 2022, 2:58 pm
  #3  
 
Join Date: Jun 2013
Location: norwich, uk
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Originally Posted by jwhuffman
Good Day All,

Does the 72hr upgrade work when have more than 1 room booked in your name? I have 2 rooms booked.

If does, will it only upgrade 1 or both rooms?

Yes, I do know upgrades are based on availability.

Thanks,
Jwhuffman
I had two rooms booked at Hilton Canary Wharf last September, both rooms upgraded to j suites 72 hrs before stay.
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Old Dec 13, 2022, 5:46 pm
  #4  
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Sad to say it....but am now less than 48hrs and no upgrade processed, despite the deluxe with 2 queens and a corner suite available...last 2 times stayed at the Black Fox Lodge in Pigeon Forge was able to get advance upgrade to the deluxe....so who knows why not this time.
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Old Dec 14, 2022, 8:22 am
  #5  
 
Join Date: May 2005
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Originally Posted by jwhuffman
so who knows why not this time.
Automatic upgrades are not processed once the hotel has reached a certain occupancy level.
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Old Dec 14, 2022, 10:09 am
  #6  
 
Join Date: Nov 2019
Location: SW Florida
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Originally Posted by jwhuffman
Sad to say it....but am now less than 48hrs and no upgrade processed, despite the deluxe with 2 queens and a corner suite available...last 2 times stayed at the Black Fox Lodge in Pigeon Forge was able to get advance upgrade to the deluxe....so who knows why not this time.
They could also be hoping for a last minute paying reservation given the holiday season.
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Old Dec 14, 2022, 11:46 am
  #7  
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Originally Posted by Dracarys
They could also be hoping for a last minute paying reservation given the holiday season.
Good News, I sent an email and was able to get one of the two rooms upgraded to a deluxe room.
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Old Dec 14, 2022, 11:54 am
  #8  
 
Join Date: Nov 2019
Location: SW Florida
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Posts: 419
Originally Posted by jwhuffman
Good News, I sent an email and was able to get one of the two rooms upgraded to a deluxe room.
Fantastic!! Hopefully the second room will upgrade too.
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