Dec 14, 2021, 10:19 am
Last edit by: beltway
The most commonly posed questions about the new food/beverage benefit, which is now extended into 2023, are
*Select markets include the cities of Boston, Chicago, District of Columbia, New York City, San Francisco, Key Largo, Key West, the County of Los Angeles and the state of Hawaii.
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Official Hilton benefit statement/FAQ (updated December 2022):
Frequently Asked Questions
1. What hotels offer the Hilton Honors complimentary Daily F&B Credit?
The Hilton Honors complimentary Daily F&B Credit is available to Gold and Diamond members at all of Hilton’s luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States, and Motto by Hilton globally, replacing the MyWay complimentary continental breakfast benefit.
The brands include Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, Tapestry Collection by Hilton, DoubleTree by Hilton, Motto by Hilton and Hilton Garden Inn.
2. Which members receive the Hilton Honors Daily F&B Credit?
The Hilton Honors complimentary Daily F&B Credit is provided to all Gold and Diamond members that select the F&B Credit as their MyWay benefit. The credit is provided to the Hilton Honors member and one additional guest registered to the same room for each night of their stay. The credit is per person (up to two people) in one guest room per stay.
Members can check their Hilton Honors status and make changes to their MyWay benefits by logging in to their account online at HiltonHonors.com or Hilton Honors mobile app.
3. What are the Hilton Honors Daily F&B Credit values for each Brand Category?
Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive a $10 F&B Credit per night when staying at Hilton Garden Inn, a $15 F&B Credit per night at full-service and lifestyle properties, and a $25 F&B Credit per night at luxury properties.
A $18 F&B Credit per night will be provided at full-service and lifestyle properties located in the cities of Boston, Chicago, District of Columbia, Key West, Key Largo, New York City, San Francisco, the County of Los Angeles and the state of Hawaii.
A $12 F&B Credit per night will be provided at Motto By Hilton Tulum and a 10€ F&B Credit per night will be provided at Motto by Hilton Rotterdam Blaak.
The full list of participating brands include Waldorf Astoria Hotels & Resorts , LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Canopy by Hilton, Motto by Hilton, and Hilton Garden Inn.
4. Does the Daily F&B Credit impact Hilton brands that offer all guests complimentary breakfast?
Guests staying at Hilton’s brands that offer complimentary breakfast to all guests will continue to receive this offering. The Hilton Honors complimentary Daily F&B Credit does not apply to the following brands: Embassy Suites by Hilton, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton.
5. How does the Hilton Honors Daily F&B Credit work?
Prior to arrival, members will be notified by email or notification through the Hilton Honors app of the complimentary Daily F&B Credit. Members can then log in to their Hilton Honors account online or through the Hilton Honors app to select their preferred MyWay benefit for their next stay – the Hilton Honors complimentary Daily F&B Credit or Hilton Honors Bonus Points.
Upon hotel check-in, the member’s status will be confirmed, and they will be informed by the front desk staff and/or the Hilton Honors app about the Daily F&B Credit including which on-property outlets are participating. Each day of their stay, the Hilton Honors member will charge their eligible F&B purchases to their room, and the credit will be automatically applied to their total bill for those F&B purchases charged to their room.
6. Will the Hilton Honors Daily F&B Credit accrue across days?
The Hilton Honors Daily F&B Credit is provided to the member (and up to one additional guest registered to the same room) for each night of their stay and does not accrue or rollover from one day to the next if unused.
The daily credit amount may be used in full on the day of check-in or check-out, or on various eligible items throughout these days until the maximum daily amount is reached.
7. How does the Hilton Honors Daily F&B Credit work for a 1-night stay? Would a member receive two credits (for check-in and check-out day) or one credit?
Hilton Honors Gold and Diamond members receive one complimentary Daily F&B Credit for the member and one for the additional guest registered to the same room each night of their stay, consistent with the previous complimentary Continental Breakfast benefit. For a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure. The credit may be used in full/entirety on day of check-in or check-out, or on various eligible items each day until the maximum daily amount or total stay maximum is reached.
8. Which F&B outlets can the Hilton Honors Daily F&B Credit be utilized?
The Hilton Honors complimentary Daily F&B Credit can be utilized at all participating F&B outlets on-property, including the market/grab-and-go and in-room dining/room service, where applicable, plus participating third-party outlets. The Daily F&B Credit cannot be utilized for any non-F&B related spend, such as the room rate, spa or gift shops.
9. Can members use the Hilton Honors Daily F&B Credit on alcoholic beverages?
The Daily F&B Credit may be used to purchase alcoholic beverages, subject to state and local laws.
10. Do members receive the Hilton Honors Daily F&B Credit on day-rate reservations, such as WorkSpaces by Hilton?
Like the previous elite continental breakfast benefit, the Hilton Honors Daily F&B credit will not apply to day-rate reservations.
11. Will members receive the Hilton Honors Daily F&B Credit on rates/packages that include F&B, such as the Breakfast Included rate?
Yes, Diamond or Gold members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Hilton Honors Daily F&B credit on Points eligible rates including specific food & beverage rates or packages.
12. Do members who book with a group such as a meeting or conference receive the Daily F&B Credit?
The Hilton Honors Daily F&B Credit benefit is provided to Diamond and Gold members, based on their MyWay selection, on Points eligible rates and reward nights.
13. Can the Hilton Honors Daily F&B Credit apply to taxes and gratuity?
The Hilton Honors Daily F&B Credit can be applied to taxes and gratuity.
14. How do members add/register a guest to the reservation?
When booking the reservation through preferred Hilton channels, such as online at Hilton.com or the Hilton Honors app, members should ensure they indicate the total number of people staying in the room to receive up to two Hilton Honors complimentary Daily F&B Credit allowances.
15. Does the Hilton Honors member receive an additional Daily F&B Credit for double occupancy?
The complimentary Daily F&B Credit is intended to cover up to two guests, which includes the Hilton Honors member and one additional guest registered to the same room (on one room per stay), per night.
16. Can the Hilton Honors Daily F&B Credit be utilized across multiple outlets within a day?
The Hilton Honors complimentary Daily F&B Credit can be utilized across multiple outlets within one day. It will be automatically applied against all eligible F&B charges made within that timeframe, up to the total daily credit amount.
17. If members do not have F&B charges, can they apply the Hilton Honors Daily F&B Credit to the total folio?
The Hilton Honors Daily F&B Credit was created to provide guests with more dining-related flexibility, so the credit can only be applied to eligible F&B charges billed to the member’s room.
18. Some members may utilize the hotel restaurants or bar areas for meetings, dinners, etc. without staying at the hotel. Does the Hilton Honors member have to be staying at the hotel to receive the F&B credit?
Hilton Honors members, even if utilizing hotel facilities such as a restaurant or bar area, must be a registered guest of the hotel to receive the complimentary Daily F&B Credit.
19. Do members receive the Hilton Honors complimentary Daily F&B Credit on redemption/reward stays?
Yes, Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Daily F&B Credit on hotel reward stays, both reservations booked with all Points or Points & Money.
20. Do members receive the Hilton Honors Daily F&B Credit at all-inclusive properties?
Like the previous elite Continental Breakfast benefit, the Hilton Honors Daily F&B Credit is not offered at all-inclusive properties.
21. If a member selects Points over the Daily F&B Credit on a reservation with a registered guest, do they receive double Points?
The Hilton Honors Bonus Points selection via MyWay Benefits is a one-time bonus per stay, regardless of the number of guests.
22. Can a guest make a change to their MyWay benefit mid-stay to receive the Daily F&B Credit?
No, Hilton Honors members should make their MyWay benefit selections prior to check-in or during arrival in order to receive the complimentary Daily F&B Credit.
23. When does the credit expire each day?
The credit does not “expire” until the member checks out. However, the daily amount re-sets each day to the maximum daily credit value at midnight. Members can use up to the total daily maximum and are responsible for anything beyond that amount.
Since the member gets a new credit each day (for the number of nights of their stay), the only day they can use any leftover credit is the morning of check-out. (return to top)
24. How will the complimentary Daily F&B Credit appear on my hotel bill/folio?
The total eligible Daily F&B Credit amount used and billed to the room during a member’s stay will be automatically applied and appear as one line item per day on a member’s hotel bill/folio, deducted from the total stay cost at the end of their stay.
25. How will the Hilton Honors Daily F&B Credit be handled at hotels with Executive Lounges?
At hotels that have an Executive Lounge that offers complimentary breakfast, Diamond members and Gold members upgraded to Executive Lounge access will not receive the Daily F&B Credit. These hotels will provide the Daily F&B Credit to Gold members not upgraded to Executive Lounge access.
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- how it works for multi-night stays, and
- to what extent it applies outside the US
- The credit does not accumulate over the duration of your stay. For instance, if you stay for 2 nights at a $15/night property, you cannot use the benefit toward a single $30 purchase.
- Thus, the credit for a given day may only be used on that day. It expires afterward.
- Hilton's FAQ insists that "[t]he credit does not 'expire' until the member checks out." This is, to put it politely, complete nonsense.
- The Hilton FAQ states that "the daily amount re-sets each day to the maximum daily credit value at midnight." Unfortunately, this addition to the FAQ--made in Spring 2022--raises as many questions as it answers.
- The Hilton FAQ states explicitly that "for a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure." This would be the sensible approach, but the alleged "midnight reset" policy cannot be reconciled with it.
- A similar problem exists for any stay of N nights. Unless a guest arrives after midnight on the first night, or departs before midnight on the last night, there will be N+1 "days" (using midnight as the demarcator) but only N usable F&B credits. For example, a guest arrives Monday for a two-night stay. That means the credits may be used only on two of the three "days," those being Monday evening; Tuesday; and Wednesday morning (departure).
- The benefit terms were revised in December 2022 to cover Motto properties outside the US; previously, the F&B credit applied only to US properties. However, the official T&C now refer more vaguely to “complimentary continental breakfast OR a Daily Food & Beverage Credit (varies by brand and region).” (link)
- A reputable blogger reported in late December 2022 that the Hilton Fallsview in Canada is also issuing F&B credits in lieu of free breakfast, with Hilton corporate appearing to ratify this decision. (link) In November 2023, a FT member reported the same occurring at the Doubletree Calgary North (link).
*Select markets include the cities of Boston, Chicago, District of Columbia, New York City, San Francisco, Key Largo, Key West, the County of Los Angeles and the state of Hawaii.
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Official Hilton benefit statement/FAQ (updated December 2022):
Frequently Asked Questions
1. What hotels offer the Hilton Honors complimentary Daily F&B Credit?
The Hilton Honors complimentary Daily F&B Credit is available to Gold and Diamond members at all of Hilton’s luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States, and Motto by Hilton globally, replacing the MyWay complimentary continental breakfast benefit.
The brands include Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, Tapestry Collection by Hilton, DoubleTree by Hilton, Motto by Hilton and Hilton Garden Inn.
2. Which members receive the Hilton Honors Daily F&B Credit?
The Hilton Honors complimentary Daily F&B Credit is provided to all Gold and Diamond members that select the F&B Credit as their MyWay benefit. The credit is provided to the Hilton Honors member and one additional guest registered to the same room for each night of their stay. The credit is per person (up to two people) in one guest room per stay.
Members can check their Hilton Honors status and make changes to their MyWay benefits by logging in to their account online at HiltonHonors.com or Hilton Honors mobile app.
3. What are the Hilton Honors Daily F&B Credit values for each Brand Category?
Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive a $10 F&B Credit per night when staying at Hilton Garden Inn, a $15 F&B Credit per night at full-service and lifestyle properties, and a $25 F&B Credit per night at luxury properties.
A $18 F&B Credit per night will be provided at full-service and lifestyle properties located in the cities of Boston, Chicago, District of Columbia, Key West, Key Largo, New York City, San Francisco, the County of Los Angeles and the state of Hawaii.
A $12 F&B Credit per night will be provided at Motto By Hilton Tulum and a 10€ F&B Credit per night will be provided at Motto by Hilton Rotterdam Blaak.
The full list of participating brands include Waldorf Astoria Hotels & Resorts , LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Canopy by Hilton, Motto by Hilton, and Hilton Garden Inn.
4. Does the Daily F&B Credit impact Hilton brands that offer all guests complimentary breakfast?
Guests staying at Hilton’s brands that offer complimentary breakfast to all guests will continue to receive this offering. The Hilton Honors complimentary Daily F&B Credit does not apply to the following brands: Embassy Suites by Hilton, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton.
5. How does the Hilton Honors Daily F&B Credit work?
Prior to arrival, members will be notified by email or notification through the Hilton Honors app of the complimentary Daily F&B Credit. Members can then log in to their Hilton Honors account online or through the Hilton Honors app to select their preferred MyWay benefit for their next stay – the Hilton Honors complimentary Daily F&B Credit or Hilton Honors Bonus Points.
Upon hotel check-in, the member’s status will be confirmed, and they will be informed by the front desk staff and/or the Hilton Honors app about the Daily F&B Credit including which on-property outlets are participating. Each day of their stay, the Hilton Honors member will charge their eligible F&B purchases to their room, and the credit will be automatically applied to their total bill for those F&B purchases charged to their room.
6. Will the Hilton Honors Daily F&B Credit accrue across days?
The Hilton Honors Daily F&B Credit is provided to the member (and up to one additional guest registered to the same room) for each night of their stay and does not accrue or rollover from one day to the next if unused.
The daily credit amount may be used in full on the day of check-in or check-out, or on various eligible items throughout these days until the maximum daily amount is reached.
7. How does the Hilton Honors Daily F&B Credit work for a 1-night stay? Would a member receive two credits (for check-in and check-out day) or one credit?
Hilton Honors Gold and Diamond members receive one complimentary Daily F&B Credit for the member and one for the additional guest registered to the same room each night of their stay, consistent with the previous complimentary Continental Breakfast benefit. For a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure. The credit may be used in full/entirety on day of check-in or check-out, or on various eligible items each day until the maximum daily amount or total stay maximum is reached.
8. Which F&B outlets can the Hilton Honors Daily F&B Credit be utilized?
The Hilton Honors complimentary Daily F&B Credit can be utilized at all participating F&B outlets on-property, including the market/grab-and-go and in-room dining/room service, where applicable, plus participating third-party outlets. The Daily F&B Credit cannot be utilized for any non-F&B related spend, such as the room rate, spa or gift shops.
9. Can members use the Hilton Honors Daily F&B Credit on alcoholic beverages?
The Daily F&B Credit may be used to purchase alcoholic beverages, subject to state and local laws.
10. Do members receive the Hilton Honors Daily F&B Credit on day-rate reservations, such as WorkSpaces by Hilton?
Like the previous elite continental breakfast benefit, the Hilton Honors Daily F&B credit will not apply to day-rate reservations.
11. Will members receive the Hilton Honors Daily F&B Credit on rates/packages that include F&B, such as the Breakfast Included rate?
Yes, Diamond or Gold members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Hilton Honors Daily F&B credit on Points eligible rates including specific food & beverage rates or packages.
12. Do members who book with a group such as a meeting or conference receive the Daily F&B Credit?
The Hilton Honors Daily F&B Credit benefit is provided to Diamond and Gold members, based on their MyWay selection, on Points eligible rates and reward nights.
13. Can the Hilton Honors Daily F&B Credit apply to taxes and gratuity?
The Hilton Honors Daily F&B Credit can be applied to taxes and gratuity.
14. How do members add/register a guest to the reservation?
When booking the reservation through preferred Hilton channels, such as online at Hilton.com or the Hilton Honors app, members should ensure they indicate the total number of people staying in the room to receive up to two Hilton Honors complimentary Daily F&B Credit allowances.
15. Does the Hilton Honors member receive an additional Daily F&B Credit for double occupancy?
The complimentary Daily F&B Credit is intended to cover up to two guests, which includes the Hilton Honors member and one additional guest registered to the same room (on one room per stay), per night.
16. Can the Hilton Honors Daily F&B Credit be utilized across multiple outlets within a day?
The Hilton Honors complimentary Daily F&B Credit can be utilized across multiple outlets within one day. It will be automatically applied against all eligible F&B charges made within that timeframe, up to the total daily credit amount.
17. If members do not have F&B charges, can they apply the Hilton Honors Daily F&B Credit to the total folio?
The Hilton Honors Daily F&B Credit was created to provide guests with more dining-related flexibility, so the credit can only be applied to eligible F&B charges billed to the member’s room.
18. Some members may utilize the hotel restaurants or bar areas for meetings, dinners, etc. without staying at the hotel. Does the Hilton Honors member have to be staying at the hotel to receive the F&B credit?
Hilton Honors members, even if utilizing hotel facilities such as a restaurant or bar area, must be a registered guest of the hotel to receive the complimentary Daily F&B Credit.
19. Do members receive the Hilton Honors complimentary Daily F&B Credit on redemption/reward stays?
Yes, Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Daily F&B Credit on hotel reward stays, both reservations booked with all Points or Points & Money.
20. Do members receive the Hilton Honors Daily F&B Credit at all-inclusive properties?
Like the previous elite Continental Breakfast benefit, the Hilton Honors Daily F&B Credit is not offered at all-inclusive properties.
21. If a member selects Points over the Daily F&B Credit on a reservation with a registered guest, do they receive double Points?
The Hilton Honors Bonus Points selection via MyWay Benefits is a one-time bonus per stay, regardless of the number of guests.
22. Can a guest make a change to their MyWay benefit mid-stay to receive the Daily F&B Credit?
No, Hilton Honors members should make their MyWay benefit selections prior to check-in or during arrival in order to receive the complimentary Daily F&B Credit.
23. When does the credit expire each day?
The credit does not “expire” until the member checks out. However, the daily amount re-sets each day to the maximum daily credit value at midnight. Members can use up to the total daily maximum and are responsible for anything beyond that amount.
Since the member gets a new credit each day (for the number of nights of their stay), the only day they can use any leftover credit is the morning of check-out. (return to top)
24. How will the complimentary Daily F&B Credit appear on my hotel bill/folio?
The total eligible Daily F&B Credit amount used and billed to the room during a member’s stay will be automatically applied and appear as one line item per day on a member’s hotel bill/folio, deducted from the total stay cost at the end of their stay.
25. How will the Hilton Honors Daily F&B Credit be handled at hotels with Executive Lounges?
At hotels that have an Executive Lounge that offers complimentary breakfast, Diamond members and Gold members upgraded to Executive Lounge access will not receive the Daily F&B Credit. These hotels will provide the Daily F&B Credit to Gold members not upgraded to Executive Lounge access.
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Update: Daily Food & Beverage Credit 2022 onwards in the U.S. and Canada
Jul 6, 2022, 1:18 am
#901
Join Date: Mar 2011
Location: Window Seat
Programs: National Executive, HHonors Gold, IHG Platinum, Hyatt Visitor
Posts: 2,495
Absolutely, agreed, no end game here on my part. Not complaining at all about the credit or what type of credit. I'm fine with whatever it happens to be or not be. However, if the hotel participates in this program, the only issue for me is that the policy should be clearly communicated by the FD staff. In my case, the check-in and check-out clerks contradicted each other, so I have no idea what the actual policy is at this hotel. Regardless, I was also very appreciative that it all worked out and they made the "correction".
I would rather go with whatever the policy is, rather than deal with fixing it after the fact. That is frustrating and annoying to everyone involved, including the staff.
Of course, I was wrong to believe the credit was for 4 days instead of 3 nights, but if I'm told something by a reputable establishment such as this one I'm inclined to believe it.
I would rather go with whatever the policy is, rather than deal with fixing it after the fact. That is frustrating and annoying to everyone involved, including the staff.
Of course, I was wrong to believe the credit was for 4 days instead of 3 nights, but if I'm told something by a reputable establishment such as this one I'm inclined to believe it.
Jul 6, 2022, 4:50 pm
#902
Join Date: Nov 2021
Posts: 62
Jul 8, 2022, 7:20 am
#903
Join Date: Apr 2005
Location: PHX
Programs: AA Ex Platinum & 1MM, DL PLT, Marriott Gold, HH Diamond
Posts: 2,490
Staying @ the DT Crystal City in Washington DC where sign @ the front desk says $15/daily credit. Get up this morning & find that 1) I've been checked out 2 days early & 2) no reference to said credit on the bill for last night's dinner. At least housekeeping wasn't banging on the door @ 7am.
Jul 10, 2022, 12:01 am
#904
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA Gold; AA; Amtrak Select Plus;HH Diamond;Hyatt Disc;Hertz PC; Total Wine Grand Reserve!
Posts: 2,402
Hilton San Gabriel CA breakfast benefit
I've stayed at this property many times over the years and it has consistently been an excellent hotel - one of the best Hiltons in the system in my opinion. Prior to Covid and the downgrade in the breakfast benefit, this hotel offered its full breakfast buffet to both Gold and Diamonds. The buffet was extensive with both Chinese and Western items (the hotel is in the Chinese/Taiwanese area of LA).
I stayed here once during the height of the Covid lockdown and of course there was no food available at all.
Now the restaurants are fully open again but they did not resume their breakfast buffet - a la carte now.
I'll attach a menu. The food and beverage credit is $18 at this hotel. The full American breakfast is $18, but they add on a mandatory 20% service fee and then the 10% sales tax (so the service fee is taxed). Also, the $18 breakfast does not include beverages (but you can just go into the lobby and get the free coffee).
After the first day, I decided the best value was to get the eggs with one side for $10 and add juice.
I'm going to complain about the tax on the service fee, and of course this is nothing like what was offered in the past. But this is still a nice hotel.
I stayed here once during the height of the Covid lockdown and of course there was no food available at all.
Now the restaurants are fully open again but they did not resume their breakfast buffet - a la carte now.
I'll attach a menu. The food and beverage credit is $18 at this hotel. The full American breakfast is $18, but they add on a mandatory 20% service fee and then the 10% sales tax (so the service fee is taxed). Also, the $18 breakfast does not include beverages (but you can just go into the lobby and get the free coffee).
After the first day, I decided the best value was to get the eggs with one side for $10 and add juice.
I'm going to complain about the tax on the service fee, and of course this is nothing like what was offered in the past. But this is still a nice hotel.
Jul 10, 2022, 5:50 pm
#905
Join Date: Dec 2018
Programs: $9 Fare Club
Posts: 1,484
Technically a free continental is all the program was ever required to give, so loosely, yes, the $18 for that and the $18 credit is right on.
We often got something better than a continental before but a continental was all we were ever entitled to per the program terms. Easy to forget that after so many properties gave something better. I am guilty of forgetting it too.
We often got something better than a continental before but a continental was all we were ever entitled to per the program terms. Easy to forget that after so many properties gave something better. I am guilty of forgetting it too.
Jul 10, 2022, 7:04 pm
#906
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
I have continuously pointed out and agreed with this, but what ALSO needs to be bolded is that there should be something on the breakfast menu that is the equivalent of a CB, inlcuding some sort of bread/pastry/fruit/juice/coffee at a minimum for a price that is equal to or less than the value of the benefit.
Jul 11, 2022, 6:40 am
#908
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
The $10 credit at HGI is a clear downgrade, replacing the previous full breakfast; I suppose its silver lining would be using it for a different meal or pantry credit.
Jul 11, 2022, 6:57 am
#909
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,994
I've stayed at this property many times over the years and it has consistently been an excellent hotel - one of the best Hiltons in the system in my opinion. Prior to Covid and the downgrade in the breakfast benefit, this hotel offered its full breakfast buffet to both Gold and Diamonds. The buffet was extensive with both Chinese and Western items (the hotel is in the Chinese/Taiwanese area of LA).
I stayed here once during the height of the Covid lockdown and of course there was no food available at all.
Now the restaurants are fully open again but they did not resume their breakfast buffet - a la carte now.
I'll attach a menu. The food and beverage credit is $18 at this hotel. The full American breakfast is $18, but they add on a mandatory 20% service fee and then the 10% sales tax (so the service fee is taxed). Also, the $18 breakfast does not include beverages (but you can just go into the lobby and get the free coffee).
After the first day, I decided the best value was to get the eggs with one side for $10 and add juice.
I'm going to complain about the tax on the service fee, and of course this is nothing like what was offered in the past. But this is still a nice hotel.
I stayed here once during the height of the Covid lockdown and of course there was no food available at all.
Now the restaurants are fully open again but they did not resume their breakfast buffet - a la carte now.
I'll attach a menu. The food and beverage credit is $18 at this hotel. The full American breakfast is $18, but they add on a mandatory 20% service fee and then the 10% sales tax (so the service fee is taxed). Also, the $18 breakfast does not include beverages (but you can just go into the lobby and get the free coffee).
After the first day, I decided the best value was to get the eggs with one side for $10 and add juice.
I'm going to complain about the tax on the service fee, and of course this is nothing like what was offered in the past. But this is still a nice hotel.
Jul 11, 2022, 7:12 am
#910
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,344
Jul 11, 2022, 8:01 am
#911
Join Date: Dec 2018
Programs: $9 Fare Club
Posts: 1,484
Jul 11, 2022, 8:14 am
#912
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
It is a downgrade at HGI's if you use it for breakfast. And it was a downgrade at the HGI in Chelsea when I didn't want to use it for the breakfast. When I stayed there the restaurant was only open for breakfast at the time and the pantry didn't have much and they wouldn't allow it to be used for beer (I don't like beer so wasn't a big deal for me but would have sucked for those who do drink). About the only thing they had was soda and chips in their pantry.
Jul 11, 2022, 9:01 am
#913
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Our next stay is at an airport HGI where we'll be too early for breakfast and don't like their dinners, but there's a McDonald's across the parking lot that opens at 4 am with ridiculously cheap egg McMuffins and such. So we'll take the 750 points. You just have to keep switching it back and forth as needed. I wish they would just give you both like you get 1000 pt bonuses plus the food credit at some of the other hotels.
Jul 11, 2022, 10:11 am
#914
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
Our next stay is at an airport HGI where we'll be too early for breakfast and don't like their dinners, but there's a McDonald's across the parking lot that opens at 4 am with ridiculously cheap egg McMuffins and such. So we'll take the 750 points. You just have to keep switching it back and forth as needed. I wish they would just give you both like you get 1000 pt bonuses plus the food credit at some of the other hotels.
What would be really nice would be if they gave you the points per night instead of per stay since you get the F&B credit per night if you go with that option
Jul 11, 2022, 12:00 pm
#915
Original Member
Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL
Posts: 14,323
Technically a free continental is all the program was ever required to give, so loosely, yes, the $18 for that and the $18 credit is right on.
We often got something better than a continental before but a continental was all we were ever entitled to per the program terms. Easy to forget that after so many properties gave something better. I am guilty of forgetting it too.
We often got something better than a continental before but a continental was all we were ever entitled to per the program terms. Easy to forget that after so many properties gave something better. I am guilty of forgetting it too.
The $10 credit at HGI is a clear downgrade, replacing the previous full breakfast; I suppose its silver lining would be using it for a different meal or pantry credit.
Until this all started,
"MY WAY DIAMOND MEMBERSHIP HOTEL BENEFITS:
...
Hilton Garden Inn™
- 750 Hilton Honors Bonus Points per stay or a complimentary Hot Cooked-to-Order Breakfast for you and up to one guest registered to the same room each day of your stay."