View Poll Results: Concerning the new Hilton "credit" benefit instead of free breakfast
The new credit system is fine as-is but the implementation bugs need to get worked out
9
5.08%
The new credit system is fine, but the monetary amounts need to be increased
13
7.34%
Go back to the previous free breakfast benefit
45
25.42%
Offer Gold/Diamond members their choice of either the credit or free breakfast
110
62.15%
Voters: 177. You may not vote on this poll
May 20, 2021, 12:49 pm
Last edit by: beltway
The most commonly posed question about the new food/beverage benefit, which is now extended through the end of 2022, is how it works for multi-night stays. Here's what we do & don't know:
Official Hilton benefit statement (updated for 2022) with FAQ at end:
Through 2022, we’ll be offering Gold and Diamond members a Daily Food & Beverage Credit at our luxury, full-service, lifestyle and Hilton Garden Inn hotel brands in the U.S. This credit is offered as part of the Hilton Honors MyWay benefits, in place of the prior complimentary continental breakfast.
Starting February 1, 2022, we are also increasing the credit amounts across our full-service and lifestyle brands from $12 to $15 per night, and $15 to $18 per night in select markets.
Traveling with a friend or loved one? You and up to one additional guest registered to the same room will each receive the daily credit. The credit applies to the one guest room in which the Elite member is staying and will be provided for each night of your stay.
You can use the credit towards eligible food and beverage purchases that are charged to your room—any time of day—at designated outlets throughout the property. Refreshing beverages? Check. Appetizer or desert with dinner? Check, check. Breakfast at the restaurant? Sure. Breakfast to go? No problem.
Gold members can choose to receive the Daily Food & Beverage Credit or Bonus Points as part of their Hilton Honors MyWay benefits. Diamond members will receive both the Daily Food & Beverage Credit and 1,000 Bonus Points at all brands listed above except for Hilton Garden Inn, where Diamond members can choose between the credit or 750 Bonus Points. Visit your MyWay profile through your Hilton Honors account online or through the Hilton Honors app to select your preferences before your next stay.
The credit will be applied automatically to your bill for any eligible purchases charged to your room prior to checkout.
Frequently Asked Questions
1. What hotels offer the Hilton Honors complimentary Daily F&B Credit?
The Hilton Honors complimentary Daily F&B Credit is available to Gold and Diamond members at all of Hilton’s luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States, replacing the MyWay complimentary continental breakfast benefit.
The brands include Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, Tapestry Collection by Hilton, DoubleTree by Hilton, Motto by Hilton and Hilton Garden Inn.
2. When was the Hilton Honors Daily F&B Credit launched?
The Hilton Honors Daily F&B Credit became available to Gold and Diamond members at all of Hilton’s luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States in July 2021.
3. Which members receive the Hilton Honors Daily F&B Credit?
The Hilton Honors complimentary Daily F&B Credit is provided to all Gold and Diamond members that select the F&B Credit as their MyWay benefit. The credit is provided to the Hilton Honors member and one additional guest registered to the same room for each night of their stay. The credit is per person (up to two people) in one guest room per stay.
Members can check their Hilton Honors status and make changes to their MyWay benefits by logging in to their account online at HiltonHonors.com or Hilton Honors mobile app.
4. What are the Hilton Honors Daily F&B Credit values for each Brand Category?
Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive a $10 F&B Credit per night when staying at Hilton Garden Inn, a $15 F&B Credit per night at full-service and lifestyle properties, and a $25 F&B Credit per night at luxury properties.
A $18 F&B Credit per night will be provided at full-service and lifestyle properties located in the cities of Boston, Chicago, District of Columbia, Key West, Key Largo, New York City, San Francisco, the County of Los Angeles and the state of Hawaii.
For reference, please find the full list of participating brands below.
Guests staying at Hilton’s brands that offer complimentary breakfast to all guests will continue to receive this offering. The Hilton Honors complimentary Daily F&B Credit does not apply to the following brands: Embassy Suites by Hilton, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton.
6. How does the Hilton Honors Daily F&B Credit work?
Prior to arrival, members will be notified by email or notification through the Hilton Honors app of the complimentary Daily F&B Credit. Members can then log in to their Hilton Honors account online or through the Hilton Honors app to select their preferred MyWay benefit for their next stay – the Hilton Honors complimentary Daily F&B Credit or Hilton Honors Bonus Points.
Upon hotel check-in, the member’s status will be confirmed, and they will be informed by the front desk staff and/or the Hilton Honors app about the Daily F&B Credit including which on-property outlets are participating. Each day of their stay, the Hilton Honors member will charge their eligible F&B purchases to their room, and the credit will be automatically applied to their total bill for those F&B purchases charged to their room.
7. Will the Hilton Honors Daily F&B Credit accrue across days?
The Hilton Honors Daily F&B Credit is provided to the member (and up to one additional guest registered to the same room) for each night of their stay and does not accrue or rollover from one day to the next if unused.
The daily credit amount may be used in full on the day of check-in or check-out, or on various eligible items throughout these days until the maximum daily amount is reached.
8. How does the Hilton Honors Daily F&B Credit work for a 1-night stay? Would a member receive two credits (for check-in and check-out day) or one credit?
Hilton Honors Gold and Diamond members receive one complimentary Daily F&B Credit for the member and one for the additional guest registered to the same room each night of their stay, consistent with the previous complimentary Continental Breakfast benefit. For a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure. The credit may be used in full/entirety on day of check-in or check-out, or on various eligible items each day until the maximum daily amount or total stay maximum is reached.
9. Which F&B outlets can the Hilton Honors Daily F&B Credit be utilized?
The Hilton Honors complimentary Daily F&B Credit can be utilized at all participating F&B outlets on-property, including the market/grab-and-go and in-room dining/room service, where applicable, plus participating third-party outlets. The Daily F&B Credit cannot be utilized for any non-F&B related spend, such as the room rate, spa or gift shops.
10. Can members use the Hilton Honors Daily F&B Credit on alcoholic beverages?
The Daily F&B Credit may be used to purchase alcoholic beverages, subject to state and local laws.
11. Do members receive the Hilton Honors Daily F&B Credit on day-rate reservations, such as WorkSpaces by Hilton?
Like the previous elite continental breakfast benefit, the Hilton Honors Daily F&B credit will not apply to day-rate reservations.
12. Will members receive the Hilton Honors Daily F&B Credit on rates/packages that include F&B, such as the Breakfast Included rate?
Yes, Diamond or Gold members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Hilton Honors Daily F&B credit on Points eligible rates including specific food & beverage rates or packages.
13. Do members who book with a group such as a meeting or conference receive the Daily F&B Credit?
The Hilton Honors Daily F&B Credit benefit is provided to Diamond and Gold members, based on their MyWay selection, on Points eligible rates and reward nights.
14. Can the Hilton Honors Daily F&B Credit apply to taxes and gratuity?
The Hilton Honors Daily F&B Credit can be applied to taxes and gratuity.
15. How do members add/register a guest to the reservation?
When booking the reservation through preferred Hilton channels, such as online at Hilton.com or the Hilton Honors app, members should ensure they indicate the total number of people staying in the room to receive up to two Hilton Honors complimentary Daily F&B Credit allowances.
16. Does the Hilton Honors member receive an additional Daily F&B Credit for double occupancy?
The complimentary Daily F&B Credit is intended to cover up to two guests, which includes the Hilton Honors member and one additional guest registered to the same room (on one room per stay), per night.
17. Can the Hilton Honors Daily F&B Credit be utilized across multiple outlets within a day?
The Hilton Honors complimentary Daily F&B Credit can be utilized across multiple outlets within one day. It will be automatically applied against all eligible F&B charges made within that timeframe, up to the total daily credit amount.
18. If members do not have F&B charges, can they apply the Hilton Honors Daily F&B Credit to the total folio?
The Hilton Honors Daily F&B Credit was created to provide guests with more dining-related flexibility, so the credit can only be applied to eligible F&B charges billed to the member’s room.
19. Some members may utilize the hotel restaurants or bar areas for meetings, dinners, etc. without staying at the hotel. Does the Hilton Honors member have to be staying at the hotel to receive the F&B credit?
Hilton Honors members, even if utilizing hotel facilities such as a restaurant or bar area, must be a registered guest of the hotel to receive the complimentary Daily F&B Credit.
20. Do members receive the Hilton Honors complimentary Daily F&B Credit on redemption/reward stays?
Yes, Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Daily F&B Credit on hotel reward stays, both reservations booked with all Points or Points & Money.
21. Do members receive the Hilton Honors Daily F&B Credit at all-inclusive properties?
Like the previous elite Continental Breakfast benefit, the Hilton Honors Daily F&B Credit is not offered at all-inclusive properties.
22. If a member selects Points over the Daily F&B Credit on a reservation with a registered guest, do they receive double Points?
The Hilton Honors Bonus Points selection via MyWay Benefits is a one-time bonus per stay, regardless of the number of guests.
23. Can a guest make a change to their MyWay benefit mid-stay to receive the Daily F&B Credit?
No, Hilton Honors members should make their MyWay benefit selections prior to check-in or during arrival in order to receive the complimentary Daily F&B Credit.
24. When does the credit expire each day?
The credit does not “expire” until the member checks out, however, the daily amount re-sets each day to the maximum daily credit value. Members can use up to the total daily maximum and are responsible for anything beyond that amount.
Since the member gets a new credit each day (for the number of nights of their stay), the only day they can use any leftover credit is the morning of check-out.
25. How will the F&B Credit work between January 1-February 1, 2022?
Stays that take place between January 1-February 1, 2022 will receive the complimentary Daily F&B Credit amounts announced in 2021. The increased credit amounts for Hilton’s lifestyle and full-service brands will go into effect on February 1, 2022 and beyond.
26. How will the complimentary Daily F&B Credit appear on my hotel bill/folio?
The total eligible Daily F&B Credit amount used and billed to the room during a member’s stay will be automatically applied and appear as one line item per day on a member’s hotel bill/folio, deducted from the total stay cost at the end of their stay.
27. How will the Hilton Honors Daily F&B Credit be handled at hotels with Executive Lounges?
At hotels that have an Executive Lounge that offers complimentary breakfast, Diamond members and Gold members upgraded to Executive Lounge access will not receive the Daily F&B Credit. These hotels will provide the Daily F&B Credit to Gold members not upgraded to Executive Lounge access.
28. Is the Daily F&B Credit now a permanent benefit?
In addition to increasing credit amounts across the lifestyle and full-service brands, Hilton Honors is extending the complimentary Daily Food & Beverage Credit into 2022 and will continue to evaluate this benefit to make the best decisions for our members going forward.
- The credit does not accumulate over the duration of your stay. For instance, if you stay for 2 nights at a $15/night property, you cannot use the benefit toward a single $30 purchase at one time.
- Thus, the credit for a given day may only be used on that day. It expires afterward.
- Unfortunately, Hilton has offered no clear explanation of what qualifies as a "day." (FAQ 24 purports to give an answer, but makes no sense.)
- Some properties reportedly apply a "calendar day" rule. For a stay arriving Monday and departing Wednesday (two nights, ergo two credits), this means the credit is available only on Monday (first credit) and Tuesday (second credit), with no option for breakfast use on Wednesday.
- Other properties don't use midnight as the cutoff, but instead allow use of a day's credit until the bar/restaurant closes, even if that occurs early the next calendar day (say, 1am). This interpretation also precludes use for breakfast on the day of departure.
- Neither of these approaches makes logical sense, given that on a one-night stay the credit may be used either on day of arrival or day of departure, per FAQ 8.
- A few properties reportedly use the standard checkin or checkout time as the dividing line: guest arriving Monday has until noon or 3pm Tuesday to use the first day's credit (or whatever the checkin/checkout times for that property are).
Official Hilton benefit statement (updated for 2022) with FAQ at end:
Through 2022, we’ll be offering Gold and Diamond members a Daily Food & Beverage Credit at our luxury, full-service, lifestyle and Hilton Garden Inn hotel brands in the U.S. This credit is offered as part of the Hilton Honors MyWay benefits, in place of the prior complimentary continental breakfast.
Starting February 1, 2022, we are also increasing the credit amounts across our full-service and lifestyle brands from $12 to $15 per night, and $15 to $18 per night in select markets.
Traveling with a friend or loved one? You and up to one additional guest registered to the same room will each receive the daily credit. The credit applies to the one guest room in which the Elite member is staying and will be provided for each night of your stay.
You can use the credit towards eligible food and beverage purchases that are charged to your room—any time of day—at designated outlets throughout the property. Refreshing beverages? Check. Appetizer or desert with dinner? Check, check. Breakfast at the restaurant? Sure. Breakfast to go? No problem.
Gold members can choose to receive the Daily Food & Beverage Credit or Bonus Points as part of their Hilton Honors MyWay benefits. Diamond members will receive both the Daily Food & Beverage Credit and 1,000 Bonus Points at all brands listed above except for Hilton Garden Inn, where Diamond members can choose between the credit or 750 Bonus Points. Visit your MyWay profile through your Hilton Honors account online or through the Hilton Honors app to select your preferences before your next stay.
The credit will be applied automatically to your bill for any eligible purchases charged to your room prior to checkout.
Frequently Asked Questions
1. What hotels offer the Hilton Honors complimentary Daily F&B Credit?
The Hilton Honors complimentary Daily F&B Credit is available to Gold and Diamond members at all of Hilton’s luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States, replacing the MyWay complimentary continental breakfast benefit.
The brands include Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, Tapestry Collection by Hilton, DoubleTree by Hilton, Motto by Hilton and Hilton Garden Inn.
2. When was the Hilton Honors Daily F&B Credit launched?
The Hilton Honors Daily F&B Credit became available to Gold and Diamond members at all of Hilton’s luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States in July 2021.
3. Which members receive the Hilton Honors Daily F&B Credit?
The Hilton Honors complimentary Daily F&B Credit is provided to all Gold and Diamond members that select the F&B Credit as their MyWay benefit. The credit is provided to the Hilton Honors member and one additional guest registered to the same room for each night of their stay. The credit is per person (up to two people) in one guest room per stay.
Members can check their Hilton Honors status and make changes to their MyWay benefits by logging in to their account online at HiltonHonors.com or Hilton Honors mobile app.
4. What are the Hilton Honors Daily F&B Credit values for each Brand Category?
Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive a $10 F&B Credit per night when staying at Hilton Garden Inn, a $15 F&B Credit per night at full-service and lifestyle properties, and a $25 F&B Credit per night at luxury properties.
A $18 F&B Credit per night will be provided at full-service and lifestyle properties located in the cities of Boston, Chicago, District of Columbia, Key West, Key Largo, New York City, San Francisco, the County of Los Angeles and the state of Hawaii.
For reference, please find the full list of participating brands below.
- Waldorf Astoria Hotels & Resorts
- LXR Hotels & Resorts
- Conrad Hotels & Resorts
- Signia by Hilton
- Hilton Hotels & Resorts
- Curio Collection by Hilton
- DoubleTree by Hilton
- Tapestry Collection by Hilton
- Canopy by Hilton
- Motto by Hilton
- Hilton Garden Inn
Guests staying at Hilton’s brands that offer complimentary breakfast to all guests will continue to receive this offering. The Hilton Honors complimentary Daily F&B Credit does not apply to the following brands: Embassy Suites by Hilton, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton.
6. How does the Hilton Honors Daily F&B Credit work?
Prior to arrival, members will be notified by email or notification through the Hilton Honors app of the complimentary Daily F&B Credit. Members can then log in to their Hilton Honors account online or through the Hilton Honors app to select their preferred MyWay benefit for their next stay – the Hilton Honors complimentary Daily F&B Credit or Hilton Honors Bonus Points.
Upon hotel check-in, the member’s status will be confirmed, and they will be informed by the front desk staff and/or the Hilton Honors app about the Daily F&B Credit including which on-property outlets are participating. Each day of their stay, the Hilton Honors member will charge their eligible F&B purchases to their room, and the credit will be automatically applied to their total bill for those F&B purchases charged to their room.
7. Will the Hilton Honors Daily F&B Credit accrue across days?
The Hilton Honors Daily F&B Credit is provided to the member (and up to one additional guest registered to the same room) for each night of their stay and does not accrue or rollover from one day to the next if unused.
The daily credit amount may be used in full on the day of check-in or check-out, or on various eligible items throughout these days until the maximum daily amount is reached.
8. How does the Hilton Honors Daily F&B Credit work for a 1-night stay? Would a member receive two credits (for check-in and check-out day) or one credit?
Hilton Honors Gold and Diamond members receive one complimentary Daily F&B Credit for the member and one for the additional guest registered to the same room each night of their stay, consistent with the previous complimentary Continental Breakfast benefit. For a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure. The credit may be used in full/entirety on day of check-in or check-out, or on various eligible items each day until the maximum daily amount or total stay maximum is reached.
9. Which F&B outlets can the Hilton Honors Daily F&B Credit be utilized?
The Hilton Honors complimentary Daily F&B Credit can be utilized at all participating F&B outlets on-property, including the market/grab-and-go and in-room dining/room service, where applicable, plus participating third-party outlets. The Daily F&B Credit cannot be utilized for any non-F&B related spend, such as the room rate, spa or gift shops.
10. Can members use the Hilton Honors Daily F&B Credit on alcoholic beverages?
The Daily F&B Credit may be used to purchase alcoholic beverages, subject to state and local laws.
11. Do members receive the Hilton Honors Daily F&B Credit on day-rate reservations, such as WorkSpaces by Hilton?
Like the previous elite continental breakfast benefit, the Hilton Honors Daily F&B credit will not apply to day-rate reservations.
12. Will members receive the Hilton Honors Daily F&B Credit on rates/packages that include F&B, such as the Breakfast Included rate?
Yes, Diamond or Gold members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Hilton Honors Daily F&B credit on Points eligible rates including specific food & beverage rates or packages.
13. Do members who book with a group such as a meeting or conference receive the Daily F&B Credit?
The Hilton Honors Daily F&B Credit benefit is provided to Diamond and Gold members, based on their MyWay selection, on Points eligible rates and reward nights.
14. Can the Hilton Honors Daily F&B Credit apply to taxes and gratuity?
The Hilton Honors Daily F&B Credit can be applied to taxes and gratuity.
15. How do members add/register a guest to the reservation?
When booking the reservation through preferred Hilton channels, such as online at Hilton.com or the Hilton Honors app, members should ensure they indicate the total number of people staying in the room to receive up to two Hilton Honors complimentary Daily F&B Credit allowances.
16. Does the Hilton Honors member receive an additional Daily F&B Credit for double occupancy?
The complimentary Daily F&B Credit is intended to cover up to two guests, which includes the Hilton Honors member and one additional guest registered to the same room (on one room per stay), per night.
17. Can the Hilton Honors Daily F&B Credit be utilized across multiple outlets within a day?
The Hilton Honors complimentary Daily F&B Credit can be utilized across multiple outlets within one day. It will be automatically applied against all eligible F&B charges made within that timeframe, up to the total daily credit amount.
18. If members do not have F&B charges, can they apply the Hilton Honors Daily F&B Credit to the total folio?
The Hilton Honors Daily F&B Credit was created to provide guests with more dining-related flexibility, so the credit can only be applied to eligible F&B charges billed to the member’s room.
19. Some members may utilize the hotel restaurants or bar areas for meetings, dinners, etc. without staying at the hotel. Does the Hilton Honors member have to be staying at the hotel to receive the F&B credit?
Hilton Honors members, even if utilizing hotel facilities such as a restaurant or bar area, must be a registered guest of the hotel to receive the complimentary Daily F&B Credit.
20. Do members receive the Hilton Honors complimentary Daily F&B Credit on redemption/reward stays?
Yes, Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Daily F&B Credit on hotel reward stays, both reservations booked with all Points or Points & Money.
21. Do members receive the Hilton Honors Daily F&B Credit at all-inclusive properties?
Like the previous elite Continental Breakfast benefit, the Hilton Honors Daily F&B Credit is not offered at all-inclusive properties.
22. If a member selects Points over the Daily F&B Credit on a reservation with a registered guest, do they receive double Points?
The Hilton Honors Bonus Points selection via MyWay Benefits is a one-time bonus per stay, regardless of the number of guests.
23. Can a guest make a change to their MyWay benefit mid-stay to receive the Daily F&B Credit?
No, Hilton Honors members should make their MyWay benefit selections prior to check-in or during arrival in order to receive the complimentary Daily F&B Credit.
24. When does the credit expire each day?
The credit does not “expire” until the member checks out, however, the daily amount re-sets each day to the maximum daily credit value. Members can use up to the total daily maximum and are responsible for anything beyond that amount.
Since the member gets a new credit each day (for the number of nights of their stay), the only day they can use any leftover credit is the morning of check-out.
25. How will the F&B Credit work between January 1-February 1, 2022?
Stays that take place between January 1-February 1, 2022 will receive the complimentary Daily F&B Credit amounts announced in 2021. The increased credit amounts for Hilton’s lifestyle and full-service brands will go into effect on February 1, 2022 and beyond.
26. How will the complimentary Daily F&B Credit appear on my hotel bill/folio?
The total eligible Daily F&B Credit amount used and billed to the room during a member’s stay will be automatically applied and appear as one line item per day on a member’s hotel bill/folio, deducted from the total stay cost at the end of their stay.
27. How will the Hilton Honors Daily F&B Credit be handled at hotels with Executive Lounges?
At hotels that have an Executive Lounge that offers complimentary breakfast, Diamond members and Gold members upgraded to Executive Lounge access will not receive the Daily F&B Credit. These hotels will provide the Daily F&B Credit to Gold members not upgraded to Executive Lounge access.
28. Is the Daily F&B Credit now a permanent benefit?
In addition to increasing credit amounts across the lifestyle and full-service brands, Hilton Honors is extending the complimentary Daily Food & Beverage Credit into 2022 and will continue to evaluate this benefit to make the best decisions for our members going forward.
Hilton's new U.S. Hotels Daily Food & Beverage Credit for Elite members thru 2021
Jun 1, 2021, 7:31 pm
#301
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,321
Continental is basically fruit, bread goods, cereal, and coffee. Which HGI charges $12 for that?
I just got back from a stay at the Cincinnati Hilton. Was interested at what breakfast would look like. Restaurant was closed. So instead, they let us pick 3 items + a drink from the shop each day. Between all of the days we got breakfast sandwiches, hardboiled eggs, hummus, a turkey club (when they were out of breakfast sandwiches), chips, waters, iced teas.
I just got back from a stay at the Cincinnati Hilton. Was interested at what breakfast would look like. Restaurant was closed. So instead, they let us pick 3 items + a drink from the shop each day. Between all of the days we got breakfast sandwiches, hardboiled eggs, hummus, a turkey club (when they were out of breakfast sandwiches), chips, waters, iced teas.
As for what you got in Cincinnati, I imagine that would have been a lot more than $12.
Jun 1, 2021, 8:07 pm
#302
Join Date: Aug 2011
Location: Makati City, Philippines
Programs: Delta Skymiles DM, CX GO, Hilton Honors Diamond
Posts: 1,361
I must admit, when I have seen the price for the hot breakfast option posted at most HGI's and DT's in the USA, it ranges from $15-$25 per person, depending on location, so if it is indeed $15/room/day and not per person, then this is definitely not an enhancement. Majority of my stays are in the SE Asia region, living primarily in the Philippines, so I hope that if becomes the new normal, I pray this stays in the US and does not spread to the rest of the world.
Jun 2, 2021, 7:23 am
#303
Join Date: Aug 2017
Programs: Hilton Diamond, IHG Spire Ambassador, Global Entry
Posts: 2,862
Yes I know what a continental breakfast is. I googled Hilton Garden Inn breakfast menu and the very first one that had a continental breakfast is below. A $10 credit will not cover a fruit plate and coffee.
As for what you got in Cincinnati, I imagine that would have been a lot more than $12.
As for what you got in Cincinnati, I imagine that would have been a lot more than $12.
Jun 2, 2021, 8:41 am
#304
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,321
Rather than question my good faith, perhaps you can show me all the properties where a $10 credit will cover a continental breakfast. I checked the last two HGI stays I had, and neither property even offered a continental breakfast.
But here we go, I found another in that high-priced city of Watertown NY. The closest to your demand:
this will not be covered by the $10 credit.
But more importantly, it's not a "sky is falling" argument. This is a devaluation of a benefit and there's no need to be disrespectful of those who recognize it.
Last edited by Adam1222; Jun 2, 2021 at 8:53 am
Jun 2, 2021, 11:04 am
#305
Join Date: Nov 1999
Location: SoCal; DO-RAGS: Old Gold tagged, PIP, LatPass 1/2, AA 4MM, HH LT Diamond, Marriott Titanium/LT Plat, Omni
Posts: 9,180
Not judging, but as I watch the shoot the messenger sniping from the sidelines it makes me realize what I don't like most about this change: it's anti-hospitable.
Hotels are in the hospitality business and now rather than simply going to get breakfast before doing whatever it is we do on travel, now (at least for me) I'll be reduced to early morning mental calculus and negotiating regarding what I can get, what I should get, what my staff should do, how to manage per diem vs reimbursement multiplied by the likelihood that I'll have a drink in the bar or snacks later that night vs the mood of the server to follow guidelines vs having a breakfast meeting on or off-site and btw what do they have in the snack shop that isn't disgusting? Unlike many of you, my pointy little gov't contractor head can't hold too many variables and while this is minor angst, it's just one more thing to juggle at the start of what can be a stressful day.
Even when the full buffet was on offer, generally I had only fruit, granola and yogurt. Although it might appear that I don't have a dog in the race, I'm peevish about being told what I can't have and this change is hitting on a number of my personality flaw cylinders.
Hotels are in the hospitality business and now rather than simply going to get breakfast before doing whatever it is we do on travel, now (at least for me) I'll be reduced to early morning mental calculus and negotiating regarding what I can get, what I should get, what my staff should do, how to manage per diem vs reimbursement multiplied by the likelihood that I'll have a drink in the bar or snacks later that night vs the mood of the server to follow guidelines vs having a breakfast meeting on or off-site and btw what do they have in the snack shop that isn't disgusting? Unlike many of you, my pointy little gov't contractor head can't hold too many variables and while this is minor angst, it's just one more thing to juggle at the start of what can be a stressful day.
Even when the full buffet was on offer, generally I had only fruit, granola and yogurt. Although it might appear that I don't have a dog in the race, I'm peevish about being told what I can't have and this change is hitting on a number of my personality flaw cylinders.
Jun 3, 2021, 7:55 am
#306
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,165
It seems like I'm on the minority side of this (reading the first and last few pages of the thread...since I've received no communication from Hilton re it and just happened to notice looking tat the Hilton forum this morning) but I think I'm generally in favor -- of course credit values (which I understand will vary based on location and brand) should be equitable but...
I hate breakfast. I'd much rather get an extra hour of sleep to start my day than wake up early only to get food that has limited (mmmmm...Bacon) or no (Eggs, French toast, anyone?) appeal to me... perhaps if bacon-covered donuts were a thing at Hilton properties I'd be more interested -- but I suspect even more people would be decrying the horrible breakfast situation and the down-hill slide. By transitioning from a benefit that, by definition, only breakfast-likers derive any value from (and arguably a subset of breakfast-likers, AFAIK, the benefit is only in-restaurant breakfast and not room service breakfast) -- and is "lost" on the majority of my stays to something I can flex to my preferences -- a late night bag of chips and soda, offsetting my evening room service charges, a drink or two at the bar -- etc. takes this from a benefit I ascribe approximately $0.10/night to [Ms. LincolnJKC does occasionally partake in breakfast when we vacate together] to something that I'll potentially ascribe close-to-full value to.
Incidentally, on my business trip to Brazil in November the Hilton Barra Rio de Janiero was offering something similar as an apology for the EL being closed... And I was a very happy camper with almost all of my midnight snackage and room service cravings well settled (well, and the fact that my client was a ~7 minute walk from the hotel certainly made it a more relaxing stay than my time in Sao Paulo)
I hate breakfast. I'd much rather get an extra hour of sleep to start my day than wake up early only to get food that has limited (mmmmm...Bacon) or no (Eggs, French toast, anyone?) appeal to me... perhaps if bacon-covered donuts were a thing at Hilton properties I'd be more interested -- but I suspect even more people would be decrying the horrible breakfast situation and the down-hill slide. By transitioning from a benefit that, by definition, only breakfast-likers derive any value from (and arguably a subset of breakfast-likers, AFAIK, the benefit is only in-restaurant breakfast and not room service breakfast) -- and is "lost" on the majority of my stays to something I can flex to my preferences -- a late night bag of chips and soda, offsetting my evening room service charges, a drink or two at the bar -- etc. takes this from a benefit I ascribe approximately $0.10/night to [Ms. LincolnJKC does occasionally partake in breakfast when we vacate together] to something that I'll potentially ascribe close-to-full value to.
Incidentally, on my business trip to Brazil in November the Hilton Barra Rio de Janiero was offering something similar as an apology for the EL being closed... And I was a very happy camper with almost all of my midnight snackage and room service cravings well settled (well, and the fact that my client was a ~7 minute walk from the hotel certainly made it a more relaxing stay than my time in Sao Paulo)
Jun 3, 2021, 8:33 am
#307
Join Date: Mar 2017
Location: Chicago
Programs: AAdvantage EXP | United Silver | HH Diamond | Bonvoy Platinum | Hyatt Explorist
Posts: 718
As I said, this was the first one I found, as most properties do not post their breakfast menus online easily.
Rather than question my good faith, perhaps you can show me all the properties where a $10 credit will cover a continental breakfast. I checked the last two HGI stays I had, and neither property even offered a continental breakfast.
But here we go, I found another in that high-priced city of Watertown NY. The closest to your demand:
this will not be covered by the $10 credit.
But more importantly, it's not a "sky is falling" argument. This is a devaluation of a benefit and there's no need to be disrespectful of those who recognize it.
Rather than question my good faith, perhaps you can show me all the properties where a $10 credit will cover a continental breakfast. I checked the last two HGI stays I had, and neither property even offered a continental breakfast.
But here we go, I found another in that high-priced city of Watertown NY. The closest to your demand:
this will not be covered by the $10 credit.
But more importantly, it's not a "sky is falling" argument. This is a devaluation of a benefit and there's no need to be disrespectful of those who recognize it.
Jun 3, 2021, 8:37 am
#308
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,259
Not judging, but as I watch the shoot the messenger sniping from the sidelines it makes me realize what I don't like most about this change: it's anti-hospitable.
Hotels are in the hospitality business and now rather than simply going to get breakfast before doing whatever it is we do on travel, now (at least for me) I'll be reduced to early morning mental calculus and negotiating regarding what I can get, what I should get, what my staff should do, how to manage per diem vs reimbursement multiplied by the likelihood that I'll have a drink in the bar or snacks later that night vs the mood of the server to follow guidelines vs having a breakfast meeting on or off-site and btw what do they have in the snack shop that isn't disgusting? Unlike many of you, my pointy little gov't contractor head can't hold too many variables and while this is minor angst, it's just one more thing to juggle at the start of what can be a stressful day.
Even when the full buffet was on offer, generally I had only fruit, granola and yogurt. Although it might appear that I don't have a dog in the race, I'm peevish about being told what I can't have and this change is hitting on a number of my personality flaw cylinders.
Hotels are in the hospitality business and now rather than simply going to get breakfast before doing whatever it is we do on travel, now (at least for me) I'll be reduced to early morning mental calculus and negotiating regarding what I can get, what I should get, what my staff should do, how to manage per diem vs reimbursement multiplied by the likelihood that I'll have a drink in the bar or snacks later that night vs the mood of the server to follow guidelines vs having a breakfast meeting on or off-site and btw what do they have in the snack shop that isn't disgusting? Unlike many of you, my pointy little gov't contractor head can't hold too many variables and while this is minor angst, it's just one more thing to juggle at the start of what can be a stressful day.
Even when the full buffet was on offer, generally I had only fruit, granola and yogurt. Although it might appear that I don't have a dog in the race, I'm peevish about being told what I can't have and this change is hitting on a number of my personality flaw cylinders.
I am also someone who typically doesn't eat a ton for breakfast (although there are certainly some mornings when I enjoy having a full breakfast like when hitting the road). I am most interested in a couple of cups of decent coffee (not the in room coffee unless its Nespresso) and maybe a muffin, donut or yogurt or some cottage cheese with a little pineapple. Frankly if more hotels had decent complimentary coffee in lobby, I would be less annoyed by this current benefit change. If the benefit is going to be equal to 2 venti drips at Starbucks before food, its beyond irritating.
Jun 3, 2021, 8:50 am
#309
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 6,443
Not judging, but as I watch the shoot the messenger sniping from the sidelines it makes me realize what I don't like most about this change: it's anti-hospitable.
Hotels are in the hospitality business and now rather than simply going to get breakfast before doing whatever it is we do on travel, now (at least for me) I'll be reduced to early morning mental calculus and negotiating regarding what I can get, what I should get, what my staff should do, how to manage per diem vs reimbursement multiplied by the likelihood that I'll have a drink in the bar or snacks later that night vs the mood of the server to follow guidelines vs having a breakfast meeting on or off-site and btw what do they have in the snack shop that isn't disgusting? Unlike many of you, my pointy little gov't contractor head can't hold too many variables and while this is minor angst, it's just one more thing to juggle at the start of what can be a stressful day.
Even when the full buffet was on offer, generally I had only fruit, granola and yogurt. Although it might appear that I don't have a dog in the race, I'm peevish about being told what I can't have and this change is hitting on a number of my personality flaw cylinders.
Hotels are in the hospitality business and now rather than simply going to get breakfast before doing whatever it is we do on travel, now (at least for me) I'll be reduced to early morning mental calculus and negotiating regarding what I can get, what I should get, what my staff should do, how to manage per diem vs reimbursement multiplied by the likelihood that I'll have a drink in the bar or snacks later that night vs the mood of the server to follow guidelines vs having a breakfast meeting on or off-site and btw what do they have in the snack shop that isn't disgusting? Unlike many of you, my pointy little gov't contractor head can't hold too many variables and while this is minor angst, it's just one more thing to juggle at the start of what can be a stressful day.
Even when the full buffet was on offer, generally I had only fruit, granola and yogurt. Although it might appear that I don't have a dog in the race, I'm peevish about being told what I can't have and this change is hitting on a number of my personality flaw cylinders.
I don't like, as a diamond, to have to "negotiate" with the front office staff when their $10 credit per room will cover a coffee and danish for one.
Hotels are suppose to provide service without requiring arbitration skills. I don't think that I should have to fret about my breakfast and what it is going to cost me if the hotel is suppose to provide it. I include that pricing calculus when making my original hotel booking, taking into account the fact that either I will have to purchase breakfast or it is included.
Just as an example, my wife just stayed last week at a Comfort Suites. They fed her breakfast without including the addition of pricing indigestion.
We just stayed at the Washington Hilton this past week where the stupid policy was in place. The management was so embarrassed by it that they comped our breakfasts (which were anything but feasts), but the annoyance of waiting for them to do it is not a good recommendation for staying there.
For the time being, my solution to the problem will be simple. I will avoid Hilton's where this unfortunate policy is in place.
Jun 20, 2021, 10:09 am
#310
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I was more in favor of this until last weekend. I was staying at the Doubletree Durango and the daily credit was for $8. After the first day of having to pay on top of the credit for mediocre food I went to McDonalds for breakfast. It's a good idea in theory but the number has to be high enough that it feels like a Diamond benefit.
Jun 20, 2021, 2:34 pm
#311
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
I was more in favor of this until last weekend. I was staying at the Doubletree Durango and the daily credit was for $8. After the first day of having to pay on top of the credit for mediocre food I went to McDonalds for breakfast. It's a good idea in theory but the number has to be high enough that it feels like a Diamond benefit.
Jun 20, 2021, 5:19 pm
#312
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
This is a reminder for all my solo trips to call Hilton and have them changed to two people. Especially if they hotel only gives $8 a day credit.
Jun 20, 2021, 5:35 pm
#313
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Some hotels have been doing an allowance for a while. The DT Times square west in NYC was doing a $15 credit per day back in April. I foolishly booked the room for one person so not sure if it was per room or per person and if I would have booked it for two if I would have received $30.
This is a reminder for all my solo trips to call Hilton and have them changed to two people. Especially if they hotel only gives $8 a day credit.
This is a reminder for all my solo trips to call Hilton and have them changed to two people. Especially if they hotel only gives $8 a day credit.
Jun 20, 2021, 8:41 pm
#314
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,321
Jun 20, 2021, 11:21 pm
#315
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,174
And we now have to negotiate housekeeping and room cleaning too, in addition to a bagel.
This isn’t Candlewood Suites, it’s supposed to be more upscale.
This isn’t Candlewood Suites, it’s supposed to be more upscale.