Benefits when booking through 3rd party

Old Sep 11, 19, 11:20 pm
  #1  
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Join Date: Jul 2006
Location: Austin, TX
Programs: Marriott Rewards Platinum, HHonors Diamond, Continental Platinum
Posts: 5
Benefits when booking through 3rd party

My amex card gives me gold status but I'm being told that none of those status benefits will apply to a stay when booked through a 3rd party. I get that my room rate and 'stay' wouldn't be counted towards my hhonors account but things like water on arrival, breakfast, room service (incidentals), etc.seem different.

Is this logical?

To add another layer of complexity, the reservations are always made through amex travel...
seaaggie is offline  
Old Sep 12, 19, 2:02 am
  #2  
 
Join Date: Nov 2011
Location: NYC
Posts: 220
Yes, it's logical.

Hilton and other hotel brands make it clear that you need to book direct if you want the status benefits. So you need to weigh which is more important to you.... Cheaper rate or your benefits.

I've done fairly well with the BRG matches I just made 6 out of 8 last night with matching the Hilton Frankfurt Airport from Priceline. I've been able to successfully match the Hilton Atlanta, Conrad Singapore, and Conrad Fort Lauderdale as well from 3rd party sites. So that's another option too.
Cat88L3 is offline  
Old Sep 12, 19, 2:22 am
  #3  
 
Join Date: Jun 2009
Location: London, United Kingdom
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You need to book direct if you want status benefits

The hotels have to pay large commissions on 3rd party bookings
ajeleonard is offline  
Old Sep 12, 19, 4:12 am
  #4  
:D!
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Join Date: Sep 2012
Location: Aberdeen, Bella Vista and Croydon
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Amex Travel is just a travel agent owned by Amex.

Perhaps you should earn points on incidentals, but everything else would go to the travel agent's commission.
:D! is offline  
Old Sep 12, 19, 4:53 am
  #5  
 
Join Date: Jul 2018
Posts: 79
You don't get any benefits if you book through a OTA.
zack14 is offline  

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