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Hilton's turn - Nebraska AG sues Hilton over resort fees

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Hilton's turn - Nebraska AG sues Hilton over resort fees

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Old Jul 24, 2019, 7:51 am
  #1  
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Hilton's turn - Nebraska AG sues Hilton over resort fees

https://www.1011now.com/content/news...513107031.html

Who's next? Hyatt?
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Old Jul 24, 2019, 9:13 am
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I must say, even though I am not a fan of these fees, that particularly in the US where all prices are exclusing taxes etc. this is a bit far fetched.

Whenever one books a room for hotels in the US the taxes are excluded; therefore, the real price is not visible until the booking anyway. If resort fees are listed there next to any taxes too then this is fine in my opinion.
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Old Jul 24, 2019, 10:44 am
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Good on Nebraska!! I am firmly against any form of Resort fees. Incorporate it into your normal room rate!
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Old Jul 24, 2019, 12:06 pm
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USA AG in Nebraska taking Hilton to court over hidden + fake resort fees

AG Peterson sues Hilton for charging deceptive resort fees and misleading Nebraska consumers



https://www.1011now.com/content/news...QQnYl7w88BYTQY
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Old Jul 24, 2019, 12:37 pm
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Already here:

Hilton's turn - Nebraska AG sues Hilton over resort fees

5 hours before your post.
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Old Jul 24, 2019, 1:25 pm
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Hopefully something happens in Vegas.. it's crazy now that resort fees often exceed the actual room stay costs on cheap nights.
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Old Jul 24, 2019, 2:41 pm
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A copy of the complaint: https://ago.nebraska.gov/sites/ago.n...0Complaint.pdf
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Old Jul 24, 2019, 3:52 pm
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Originally Posted by sbiddle
Hopefully something happens in Vegas.. it's crazy now that resort fees often exceed the actual room stay costs on cheap nights.
A friend who works in management at a Vegas resort says market research is showing that resort fees are giving Las Vegas a terrible reputation in UK and Australia.
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Old Jul 24, 2019, 5:23 pm
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Originally Posted by florens
I must say, even though I am not a fan of these fees, that particularly in the US where all prices are exclusing taxes etc. this is a bit far fetched.

Whenever one books a room for hotels in the US the taxes are excluded; therefore, the real price is not visible until the booking anyway. If resort fees are listed there next to any taxes too then this is fine in my opinion.
Taxes are identical regardless of hotel (assuming they are all in the same city/county). So while you may not be seeing the total price, you know that a $200 room at Hotel A is going to cost the same as a $200 room at Hotel B.

With resort fees, that $200 room might be $40 more expensive in one hotel. If the only way to compare the final price involves clicking on a hotel, clicking on a specific room, and searching the screen for the final price, that's nothing more than a scheme to hide the actual price in order to make the hotel seem cheaper than it really is.
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Old Jul 24, 2019, 8:34 pm
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I find these fee's bogus. Yes they are disclosed, yes they can be compared. But in my opinion, they are an attempt at deception, and serve no valid purpose that couldn't be served by just raising the price. I hope DC and Nebraska are a start of a trend.
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Old Jul 24, 2019, 11:28 pm
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Originally Posted by sbiddle
Hopefully something happens in Vegas.. it's crazy now that resort fees often exceed the actual room stay costs on cheap nights.
If a hotel room iwas $299 and the resort fee $300 it would be crazy, a $40 resort fee on a $39 room not so much.
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Old Jul 25, 2019, 12:19 am
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Originally Posted by BrlDsguise
If a hotel room iwas $299 and the resort fee $300 it would be crazy, a $40 resort fee on a $39 room not so much.

A $40 resort fee on a $39 room is indeed crazy. Just advertise it as a $79 room.
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Old Jul 25, 2019, 2:33 am
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Originally Posted by aroundtheworld76
A $40 resort fee on a $39 room is indeed crazy. Just advertise it as a $79 room.
Exactly.
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Old Jul 25, 2019, 3:12 am
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Originally Posted by BrlDsguise
If a hotel room iwas $299 and the resort fee $300 it would be crazy, a $40 resort fee on a $39 room not so much.
One of my favourite hotel has a room rate range between 169 and 289 year round. When the resort fee was introduced, it was set at 25, then it went up to 35 and now 45. Another cheap hotel (the former Hilton incidentally) which you can have for 60-90 in low days and 200-300 in high demand days had resort fee of 20 bucks at the beginning, now it is 33.99. And I frequently receive promotional email of the rooms can be had for 29 at extreme low season week days. (well, plus resort fee of 33.99)

Resort fee has been going up year after year, if it is not challenged, you will soon see $150 resort fee on room rate of $199. The casino will add free parking free candy and free massage to justify the increase, as if the free wifi and free cadio room and free pool access included in today's resort fee.
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Old Jul 26, 2019, 10:57 am
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I recall first seeing a resort fee being imposed at a Marriott property (it's been so long that I cannot remember where...Miami?). This was prior to comprehensive on-line booking systems, which at least give you a preview of the fee. When I was checking out I was surprised that I was being charged for stuff I had not used and I complained to the desk clerk. He promptly removed the fee and acknowledged that it was "something new." At the same checkout desk was an Asian visitor who was, in limited English, trying to complain about the same thing. The clerk serving him told him "it's a tax. It's a government tax." He gave up. I recall being ashamed that this visitor will probably tell his friends to be wary of US hotels.

Resort fees are simply computerized bait and switch schemes. They are no more ethical than the cab driver who doubles his price for a return fare once you reach the pyramids.
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