Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Hilton | Hilton Honors
Reload this Page >

Hilton's turn - Nebraska AG sues Hilton over resort fees

Hilton's turn - Nebraska AG sues Hilton over resort fees

Old Jul 24, 19, 7:51 am
  #1  
Original Poster
 
Join Date: Jul 2003
Location: CT/ Germany - Ich spreche deutsch
Programs: UA Plat, AA Gold, LH Silver, Bonvoy LTTE, HH Dia, Hyatt Disc, PC Plat, CC Gold
Posts: 4,041
Hilton's turn - Nebraska AG sues Hilton over resort fees

https://www.1011now.com/content/news...513107031.html

Who's next? Hyatt?
FlugE and IndyHoosier like this.
christianj is offline  
Old Jul 24, 19, 9:13 am
  #2  
Hilton Contributor Badge
 
Join Date: Oct 2010
Location: Switzerland
Programs: BA Gold, Hilton Honors Diamond
Posts: 4,112
I must say, even though I am not a fan of these fees, that particularly in the US where all prices are exclusing taxes etc. this is a bit far fetched.

Whenever one books a room for hotels in the US the taxes are excluded; therefore, the real price is not visible until the booking anyway. If resort fees are listed there next to any taxes too then this is fine in my opinion.
florens is offline  
Old Jul 24, 19, 10:44 am
  #3  
 
Join Date: Jul 2007
Location: E
Programs: MSC (Miles Slut Club); Cunard- Diamond 300+; Princess- Elite 200+; RCCL- D Plus; QF LTG; CA P
Posts: 4,297
Good on Nebraska!! I am firmly against any form of Resort fees. Incorporate it into your normal room rate!
loomis, DiverDave, dlaue and 4 others like this.
chongcao is offline  
Old Jul 24, 19, 12:06 pm
  #4  
 
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,028
USA AG in Nebraska taking Hilton to court over hidden + fake resort fees

AG Peterson sues Hilton for charging deceptive resort fees and misleading Nebraska consumers



https://www.1011now.com/content/news...QQnYl7w88BYTQY
Franky16 likes this.
scubaccr is offline  
Old Jul 24, 19, 12:37 pm
  #5  
 
Join Date: Nov 2010
Location: No. California
Programs: UA MP HH
Posts: 1,102
Already here:

Hilton's turn - Nebraska AG sues Hilton over resort fees

5 hours before your post.
BlueZebra is offline  
Old Jul 24, 19, 1:25 pm
  #6  
 
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: NZ Elite *G, HHonors Diamond, IHG Platinum Elite
Posts: 4,473
Hopefully something happens in Vegas.. it's crazy now that resort fees often exceed the actual room stay costs on cheap nights.
iluv2fly, moa999, MitchR and 8 others like this.
sbiddle is offline  
Old Jul 24, 19, 2:41 pm
  #7  
Hilton Contributor BadgeMarriott Contributor Badge
 
Join Date: Apr 2017
Location: DCA
Programs: Marriott GLD; Hilton GLD; Free Agent (former AA PLT/US GLD)
Posts: 1,166
A copy of the complaint: https://ago.nebraska.gov/sites/ago.n...0Complaint.pdf
chongcao likes this.
Beltway2A is offline  
Old Jul 24, 19, 3:52 pm
  #8  
 
Join Date: Jan 2007
Location: Colorado Springs
Programs: No single airline or hotel chain is of much use to me anymore.
Posts: 2,106
Originally Posted by sbiddle View Post
Hopefully something happens in Vegas.. it's crazy now that resort fees often exceed the actual room stay costs on cheap nights.
A friend who works in management at a Vegas resort says market research is showing that resort fees are giving Las Vegas a terrible reputation in UK and Australia.
Error 601 is offline  
Old Jul 24, 19, 5:23 pm
  #9  
 
Join Date: Mar 2008
Location: Fort Lauderdale, FL
Posts: 2,279
Originally Posted by florens View Post
I must say, even though I am not a fan of these fees, that particularly in the US where all prices are exclusing taxes etc. this is a bit far fetched.

Whenever one books a room for hotels in the US the taxes are excluded; therefore, the real price is not visible until the booking anyway. If resort fees are listed there next to any taxes too then this is fine in my opinion.
Taxes are identical regardless of hotel (assuming they are all in the same city/county). So while you may not be seeing the total price, you know that a $200 room at Hotel A is going to cost the same as a $200 room at Hotel B.

With resort fees, that $200 room might be $40 more expensive in one hotel. If the only way to compare the final price involves clicking on a hotel, clicking on a specific room, and searching the screen for the final price, that's nothing more than a scheme to hide the actual price in order to make the hotel seem cheaper than it really is.
writerguyfl is offline  
Old Jul 24, 19, 8:34 pm
  #10  
 
Join Date: Dec 2016
Location: Roanoke, VA
Programs: IHG Spire / HHonors Diamond / Hyatt Globalist / AA Platinum
Posts: 73
I find these fee's bogus. Yes they are disclosed, yes they can be compared. But in my opinion, they are an attempt at deception, and serve no valid purpose that couldn't be served by just raising the price. I hope DC and Nebraska are a start of a trend.
moondog, loomis, drphun and 7 others like this.
jtc246 is offline  
Old Jul 24, 19, 11:28 pm
  #11  
 
Join Date: Oct 2009
Location: PHL/EWR
Programs: AA, US, WN, HHonors Diamond, Hyatt Plat
Posts: 1,473
Originally Posted by sbiddle View Post
Hopefully something happens in Vegas.. it's crazy now that resort fees often exceed the actual room stay costs on cheap nights.
If a hotel room iwas $299 and the resort fee $300 it would be crazy, a $40 resort fee on a $39 room not so much.
BrlDsguise is offline  
Old Jul 25, 19, 12:19 am
  #12  
 
Join Date: Jan 2008
Location: Neither here nor there
Programs: DL plt, HH dia, MR Plat, CC con, at least two of those buy 10 get 1 free coffee cards
Posts: 1,502
Originally Posted by BrlDsguise View Post
If a hotel room iwas $299 and the resort fee $300 it would be crazy, a $40 resort fee on a $39 room not so much.

A $40 resort fee on a $39 room is indeed crazy. Just advertise it as a $79 room.
aroundtheworld76 is offline  
Old Jul 25, 19, 2:33 am
  #13  
 
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: NZ Elite *G, HHonors Diamond, IHG Platinum Elite
Posts: 4,473
Originally Posted by aroundtheworld76 View Post
A $40 resort fee on a $39 room is indeed crazy. Just advertise it as a $79 room.
Exactly.
simonsmith and jrpallante like this.
sbiddle is offline  
Old Jul 25, 19, 3:12 am
  #14  
 
Join Date: Jul 2007
Location: E
Programs: MSC (Miles Slut Club); Cunard- Diamond 300+; Princess- Elite 200+; RCCL- D Plus; QF LTG; CA P
Posts: 4,297
Originally Posted by BrlDsguise View Post
If a hotel room iwas $299 and the resort fee $300 it would be crazy, a $40 resort fee on a $39 room not so much.
One of my favourite hotel has a room rate range between 169 and 289 year round. When the resort fee was introduced, it was set at 25, then it went up to 35 and now 45. Another cheap hotel (the former Hilton incidentally) which you can have for 60-90 in low days and 200-300 in high demand days had resort fee of 20 bucks at the beginning, now it is 33.99. And I frequently receive promotional email of the rooms can be had for 29 at extreme low season week days. (well, plus resort fee of 33.99)

Resort fee has been going up year after year, if it is not challenged, you will soon see $150 resort fee on room rate of $199. The casino will add free parking free candy and free massage to justify the increase, as if the free wifi and free cadio room and free pool access included in today's resort fee.
:D! and Franky16 like this.
chongcao is offline  
Old Jul 26, 19, 10:57 am
  #15  
 
Join Date: Feb 2007
Location: LAX/SMF/PDX
Posts: 1,052
I recall first seeing a resort fee being imposed at a Marriott property (it's been so long that I cannot remember where...Miami?). This was prior to comprehensive on-line booking systems, which at least give you a preview of the fee. When I was checking out I was surprised that I was being charged for stuff I had not used and I complained to the desk clerk. He promptly removed the fee and acknowledged that it was "something new." At the same checkout desk was an Asian visitor who was, in limited English, trying to complain about the same thing. The clerk serving him told him "it's a tax. It's a government tax." He gave up. I recall being ashamed that this visitor will probably tell his friends to be wary of US hotels.

Resort fees are simply computerized bait and switch schemes. They are no more ethical than the cab driver who doubles his price for a return fare once you reach the pyramids.
IAN-UK, hugolover, wrp96 and 4 others like this.
dlaue is offline  

Thread Tools
Search this Thread