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The time for posting stays, points and nights after changes 2018

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The time for posting stays, points and nights after changes 2018

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Old Apr 18, 2018, 4:00 am
  #1  
Original Poster
 
Join Date: Mar 2013
Programs: HH D
Posts: 77
The time for posting stays, points and nights after changes 2018

How long does it take now to appear stays, points and night in your account after last changes of Hilton Honors program?
I stayed at a Hilton 07-09 Apr 2018, and I still is not credited points, stays and night.
I emailed to hotel and was answered, that I need wait two week.
Recently the stays, points and nights were credited in 3-4 days after stay.
Garina is offline  
Old Apr 18, 2018, 4:41 am
  #2  
 
Join Date: Aug 2015
Posts: 23
No idea if it changed, for me it's regularly points after 2-3 days, and the details turning up in the point activity 1-2 days after that.
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tdnpf is offline  
Old Apr 18, 2018, 4:51 am
  #3  
 
Join Date: Aug 2010
Location: Gloucestershire
Programs: BA Gold (ex-GGL, maybe future Silver), Hilton Diamond
Posts: 6,201
It shouldn't take that long - my stays haven't taken any longer than usual this month - but policy has always been to wait two weeks before investigating (and I have had stays credit in that second week, though very rarely!)

I assume these were either direct bookings or with an approved (corporate?) TA.
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Cymro is offline  
Old Apr 18, 2018, 6:24 am
  #4  
Original Poster
 
Join Date: Mar 2013
Programs: HH D
Posts: 77
Originally Posted by Cymro
It shouldn't take that long - my stays haven't taken any longer than usual this month - but policy has always been to wait two weeks before investigating (and I have had stays credit in that second week, though very rarely!)

I assume these were either direct bookings or with an approved (corporate?) TA.
I booked LONG WEEKEND rate on Hilton.com site.
Garina is offline  
Old Apr 18, 2018, 7:21 am
  #5  
 
Join Date: Nov 2016
Posts: 156
Originally Posted by tdnpf
No idea if it changed, for me it's regularly points after 2-3 days, and the details turning up in the point activity 1-2 days after that.
same here. used to be alot faster, more like 1-2 days.
Garina likes this.
cplush is offline  
Old Apr 21, 2018, 4:05 am
  #6  
Original Poster
 
Join Date: Mar 2013
Programs: HH D
Posts: 77
I received my points after email to diamond service desk.
I had Day Use stay in same day, maybe there was no properly check-out at FD, so Hilton system had displayed my stay at overlapping date.
Garina is offline  


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