Online Booking currently unavailable?
Mar 10, 2017, 2:57 am
Original Poster
Join Date: May 2016
Posts: 147
Online Booking currently unavailable?
Anyone getting the same error msgs? Tried for a couple of properties.
Mar 10, 2017, 2:59 am
Original Poster
Join Date: May 2016
Posts: 147
Image as attached
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Mar 10, 2017, 3:18 am
Join Date: Feb 2005
Location: Australia
Programs: QFF LTG , HHD
Posts: 1,207
Ditto for the last hour. Sigh.
Mar 10, 2017, 3:54 am
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,021
Everything is down. Honors account, online check-in etc.
Hopefully back up soon though.
Mar 10, 2017, 4:05 am
Join Date: Aug 2014
Location: Antwerpen - Belgium
Programs: HHonors Diamond, Melia Silver, NH silver, H10 Class
Posts: 659
Quote:
Originally Posted by
RAPC
Everything is down. Honors account, online check-in etc.
Hopefully back up soon though.
Maybe they are re-loading the old points+cash rates :-)))
Mar 10, 2017, 4:34 am
Join Date: Aug 2015
Location: Atlanta
Programs: HH-Diamond, IHG-Plat, DL-DM, PnF Plat, Kroger +
Posts: 514
Same here. Even my app is not working after the last update. it won't even open.
Mar 10, 2017, 4:54 am
Join Date: Apr 2015
Location: Oxford
Programs: Skyteam Elite+, VS Red, HHonours Diamond, Accor Plat
Posts: 629
Delete the app entirely and reinstall should fix that. For some reason upgrading the old app makes it crash.
Mar 10, 2017, 4:57 am
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,098
I can't even login:
"Ugh, we're having some problems.
"Sorry, we can't access your customer profile right now. If you're trying to make reservations, continue without signing in and enter your Hilton Honors™ number on the guest information page during the booking."
Mar 10, 2017, 5:59 am
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 6,229
Reloaded. Still says it cannot refresh. Cannot OLCI to my stay tomorrow. Will try again later.
Last edited by bitterproffit; Mar 10, 2017 at 6:00 am
Reason: correct spelling
Mar 10, 2017, 6:53 am
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
I am unable to login to my account or view reservations
Mar 10, 2017, 7:05 am
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
Still down...
Mar 10, 2017, 7:16 am
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,098
First post was at 10am so four hours at least. I wonder how long before that?
Mar 10, 2017, 7:32 am
Join Date: May 2005
Location: Cote d'Ivoire
Programs: OW Emerald - HH Diamond
Posts: 3,417
Mar 10, 2017, 7:42 am
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,021
Quote:
Originally Posted by
goldencondor
First post was at 10am so four hours at least. I wonder how long before that?
From a glance at Twitter, at least another 5 or 6 hours before that. This is an impressively long outage.
Mar 10, 2017, 8:17 am
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
It appears to be back up now