Points and money - cash part charged immediately?
Feb 11, 2017, 4:22 pm
#1
Original Poster
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
Points and money - cash part charged immediately?
I booked a stay using Points and Money for a long time out (late May). The points were deducted immediately (which is the standard practice right?) but I was surprised to see my card charged (and the charge has posted) at the same time.
I thought the charge would only be due at check out? Would it help if I call the hotel to ask them to reverse the charge?
The property is the Caribe Hilton at SJU. Thanks!!
I thought the charge would only be due at check out? Would it help if I call the hotel to ask them to reverse the charge?
The property is the Caribe Hilton at SJU. Thanks!!
Feb 11, 2017, 6:07 pm
#3
Join Date: Aug 2014
Location: Europe
Programs: BAEC Silver; AerClub Silver, Hilton Honors Diamond
Posts: 315
I had three cash and point completed so far this year, I always had points deducted immediately and cash paid at check in. Unless t&c in your reservation state differently (e.g. non refundable rate) usually you have points deducted immediately and cash paid at the hotel.
Feb 11, 2017, 6:15 pm
#4
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Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
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Posts: 17,263
Feb 11, 2017, 7:47 pm
#5
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
Yes, that has always been my experience with cash and points.
Feb 11, 2017, 9:35 pm
#6
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
That's not how Hilton C+P awards work.
Feb 11, 2017, 10:25 pm
#8
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
Hilton point + cash has NEVER been using the cash to buy points.
I have numerous point + cash bookings in the past, NEVER ONCE the cash was charged upfront - ALWAYS at check out.
Feb 11, 2017, 10:38 pm
#9
Join Date: May 2003
Location: DEL
Programs: Mucci du Miel d'Or
Posts: 2,374
I have spotted some C&P rates that are non-refundable. In those circumstances, the cash element is charged immediately. I always thought that C&P rates could be cancelled, so was surprised to see some that were non-refundable.
The last place I spotted was Bangkok on NYE, so perhaps a reasonable tactic to stop people booking rooms they won't use.
The last place I spotted was Bangkok on NYE, so perhaps a reasonable tactic to stop people booking rooms they won't use.
Last edited by Dan72; Feb 11, 2017 at 10:45 pm
Feb 13, 2017, 6:38 pm
#10
Original Poster
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
I contacted the hotel today and closely looked at my rate rules, indeed the co pay is charged immediately. Weird. They said my only option was either pay or have it canceled.
.
Feb 14, 2017, 12:07 pm
#12
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
Feb 14, 2017, 11:52 pm
#13
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
I have spotted some C&P rates that are non-refundable. In those circumstances, the cash element is charged immediately. I always thought that C&P rates could be cancelled, so was surprised to see some that were non-refundable.
The last place I spotted was Bangkok on NYE, so perhaps a reasonable tactic to stop people booking rooms they won't use.
The last place I spotted was Bangkok on NYE, so perhaps a reasonable tactic to stop people booking rooms they won't use.
Feb 15, 2017, 12:55 am
#14
Join Date: Jul 2004
Location: Seattle, Wa
Programs: AS 75K & BR Member- HHonors Diamond - Hertz PC - Marriott Titanium - IHG Ambassador
Posts: 2,379
I grab these often at $40 & 8000 points and the money is always charged at time of stay whereas the points are deducted from my balance immediately upon booking. Great value for one night stays near airports when irrops occur imo. Ymmv
Feb 26, 2017, 9:23 pm
#15
Original Poster
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
Just a quick update for FTers in the future, I was refunded the deposit within 48 hours. Apparently all HH properties do the same (charge upfront) in PR, I never knew (but it's there stated in the rate rules so not complaining).