[ARCHIVE to 2020] Conrad Bora Bora Nui Resort & Spa {PYF}
May 18, 2020, 10:26 pm
#2686
Join Date: Jan 2019
Location: Minneapolis
Programs: DL DM, IHG Spire, Marriott Platinum, National EE
Posts: 318
Wait, weren't able to get your points back? Or what did you mean exactly?
I'm in process trying to get my Chase UR points refunded now, and my paid upgrade to premium econ. I got Chase on the phone but they attempted to call Air Tahiti Nui while I was on hold and weren't able to get a hold of them, so they had their "Offline Team" reach out to ATN via email for my refund. That was several days ago, still haven't heard anything back yet.
I'm in process trying to get my Chase UR points refunded now, and my paid upgrade to premium econ. I got Chase on the phone but they attempted to call Air Tahiti Nui while I was on hold and weren't able to get a hold of them, so they had their "Offline Team" reach out to ATN via email for my refund. That was several days ago, still haven't heard anything back yet.
May 19, 2020, 5:08 am
#2688
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,838
May 19, 2020, 2:16 pm
#2690
Join Date: Aug 2017
Posts: 98
The calendar view seems to be working again - I see standard award availability from August 5-10.
May 20, 2020, 8:43 am
#2691
Join Date: Oct 2014
Programs: Hilton Diamond, IHG Platinum, Bonvoy Silver, BA, AA, FlyingBlue, IberiaPlus,Wyndham Rewards
Posts: 141
same boat
Curious if you've heard any update from Citi regarding this? I also booked with TY points (actually should be departing PPT for BOB in about 15 hours...) and finally spoke to someone helpful from cxLoyalty, the service provider for Citi. They had to put a request into Air Tahiti for a refund so that they can refund me the points. I explicitly stated that I didn't want a credit with the airline as we're not sure when we'll get back to French Polynesia to use that credit. I'm supposed to hear back within 3-5 business days. I'm not overly optimistic, but plan to request the equivalent of a chargeback if Air Tahiti refuses. Its contract of carriage isn't very clear on refunds, FWIW: https://www.airtahiti.com/general-conditions
A wrinkle in the fold is my TYP-earning card has since been closed and I have no other TYP earning cards open. I wonder how Citi will handle this. Connexions rep couldn’t answer that.
May 21, 2020, 6:20 pm
#2692
Join Date: Apr 2016
Location: Los Angeles, CA
Programs: Hilton Honors Diamond, Marriott Gold Elite, IHG Platinum Elite, Hyatt Discoverist
Posts: 8
Looks like they opened 1 standard reward night block from August to February with some availability into March. Get em while its hot. I just transferred my Hilton Moo'rea Lagoon booking over as soon as I saw it open earlier.
May 21, 2020, 6:42 pm
#2694
Join Date: Apr 2016
Location: Los Angeles, CA
Programs: Hilton Honors Diamond, Marriott Gold Elite, IHG Platinum Elite, Hyatt Discoverist
Posts: 8
Unfortunately there was a deposit required. Does mention it is refundable. Most likely I will be reaching out to upgrade so will ask them to take out of that deposit when I call em.
May 22, 2020, 8:47 am
#2695
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,041
I got my dates for 89K plus two certificates. Finally!
Now, I just have to hope the world is in a place where it makes sense to go (and I'm allowed to go) in the Fall.
May 22, 2020, 10:23 am
#2696
Join Date: Oct 2019
Programs: Hilton Honors, IHG, Hyatt
Posts: 71
Is everyone having the same problem in which new nights are released 1 year from now at 89k, but once you click on it, it is actually not available/cant be booked?
Then later in the day, it becomes available but only at the high rates 140k+?
Are all days available at 89k at some point, or it now varies by season? Has anyone found 89k nights during high season?
Then later in the day, it becomes available but only at the high rates 140k+?
Are all days available at 89k at some point, or it now varies by season? Has anyone found 89k nights during high season?
May 22, 2020, 10:33 am
#2697
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,041
I just got some 89ks in October. I had to call because I had to cancel some other, higher-priced point reservations first to free up the points (I hate when I can't cancel online) and I also needed a phone rep for my weekend certs, but the 89k showed on the website and the agent was able to book it. And the 89k rate is still showing - for all of October, I think.
Not sure when high season is there.
Not sure when high season is there.
May 22, 2020, 7:32 pm
#2699
Join Date: Aug 2018
Location: Atlanta
Posts: 443
I feel your pain. We are also missing out on one week at the 89k point rate due to covid. But, we also have a week at 89k in November/ early December (Week after thanksgiving) and a booking for an additional 9 nights at the low points rate for April 2021. Hope we can do both, but if things are still “iffy” we may let the November dates go. I’ll be sure to let this community know before I potentially cancel any nights-
May 23, 2020, 12:46 pm
#2700
Join Date: Sep 2016
Posts: 109
It appears they have now pulled all the July dates. It's interesting because most of the resorts are open in July and Air Tahiti is resuming flights to BB in July. So in essence, Conrad Bora Bora is extending its shutdown through August 1.
Last edited by persoid; May 23, 2020 at 2:54 pm