Honors App Check in: Choose Room Question
#1
Original Poster
Join Date: Aug 2004
Programs: Continental OnePass
Posts: 856
Honors App Check in: Choose Room Question
So I see that you can Check in on the app the day before your stay, and even choose your room.
The question I have is, when you are looking at rooms to choose from does it let you know how many beds are in the room (1 King vs 2 Queen, etc)?
Thanks
The question I have is, when you are looking at rooms to choose from does it let you know how many beds are in the room (1 King vs 2 Queen, etc)?
Thanks
#3
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
In my experience it is VERY basic information you will see. Just bed type and where it is on the floor. You won't know if its a "good" room or if it has a connecting door, etc..
#5
Join Date: Jun 2016
Location: Prince Edward Island
Programs: Air Canada P25K, Hilton Honors Gold, Marriott Gold, MGM Gold
Posts: 1,582
You can also see when some rooms are a bit bigger than others, or oddly shaped room, proximity to elevators, etc. I find it quite useful
#6
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
They also restrict a lot of rooms and don't let you choose a room above about floor 7 of an 11 floor building (only floors 10 & 11 are Executive Level).
#7
Join Date: Aug 2008
Location: SOU
Programs: It's better to have loved and lost than never have loved at all
Posts: 869
I used the app to check into the Hilton in Sheffield (where I'm currently sat enjoying a pint). I liked the fact I could select a room on the highest floor and position myself overlooking the river basin rather than the road. Also managed to bag a room away from the lifts, ice room and stairs so should be a little quieter. Also some received two bottles of water on check in for using the app.
One final little thing to make me smile was I already knew which way to turn before I got out of the lift. Winner winner chicken dinner
One final little thing to make me smile was I already knew which way to turn before I got out of the lift. Winner winner chicken dinner
#8
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,397
Hmmmmmm not always, when I stay at Canary Wharf I always request room 205 , this shows on map as interconnecting but it actually is not..... Same with a few other Hilton's I've noticed on my travels.....don't take the map as gospel!.
#9
Join Date: Mar 2008
Location: Fort Lauderdale, FL
Posts: 3,360
Keep in mind that these basic floor plans aren't going to show the quirks of a building. Things like: restaurant exhaust vents, HVAC equipment, loading docks, garbage dumpsters, parking lot lights that shine into the room, adjacent buildings that mar the view, or structural beams that reduce the useable size of the room.
#10
Not perfect but still quite useful for trying to determine one's fate proactively.
#11
Join Date: Nov 2004
Location: PDX
Programs: AA LT PLT (3.6+ MM), UA 1K LT Gold, Hilton LT Diamond, Bonvoy Gold.
Posts: 1,662
Not always, I've seen hotel maps that did not have any connecting door indicated, and then discovered that indeed, it does.... And more than once BTW.
#12
Join Date: Sep 2021
Programs: Hilton
Posts: 1
This is true. I wish there was a way to know which rooms were good vs. which to avoid. I look at satellite pictures on Google Earth to help avoid the HVAC or dumpster view, but there is no way to tell if you will be smelling the kitchen or the pool or any similar nuisance. Also, no way to tell if some floors are renovated and others not. So the app isn't perfect, but it's a step in a good direction. I'd love to know the algorithm used when the app picks for you.
#13
Join Date: Jul 2012
Programs: HH D
Posts: 1,641
To be honest, that's what I do. Also, I think it's totally fine if the best rooms can be picked by people who know the hotel as a regular guest or by people who take the trouble to do research on Google Earth or take the trouble to read a forum like this one. A database in which really everyone can look up the best rooms would appear to be rather counterproductive in my opinion.
#14
Join Date: Sep 2002
Location: Cheltenham
Programs: KLM Plat for Life , BA Gold, HH Silver, (Other half Diamond), IHG Gold
Posts: 2,398
#15
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,397
To be honest, that's what I do. Also, I think it's totally fine if the best rooms can be picked by people who know the hotel as a regular guest or by people who take the trouble to do research on Google Earth or take the trouble to read a forum like this one. A database in which really everyone can look up the best rooms would appear to be rather counterproductive in my opinion.