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Old Apr 1, 2016, 6:49 am
  #1  
Original Poster
 
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,322
Website: Honors Profiles Unavailable
I got the dreaded "UGH, WE'RE HAVING SOME PROBLEMS" notification this morning. My profile can't be found.

The page continued with:

"Sorry, we can't access your customer profile right now. If you're trying to make reservations, continue without signing in and enter your Hilton HHonors™ number on the guest information page during the booking."
aww3583 is offline  
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Old Apr 1, 2016, 7:19 am
  #2  
 
Join Date: Dec 2013
Location: Scotland, UK
Programs: HH - Diamond BA - Blue
Posts: 426
Yep, it's dead.

Hilton IT strikes once again.

Happy April Fools
lifetimeblue is offline  
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Old Apr 1, 2016, 7:20 am
  #3  
 
Join Date: Dec 2013
Location: Scotland, UK
Programs: HH - Diamond BA - Blue
Posts: 426
Think it might be coming back online now...
lifetimeblue is offline  
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Old Apr 1, 2016, 7:22 am
  #4  
 
Join Date: Oct 2013
Location: Copenhagen, Denmark
Programs: Mainly Hilton Hhonors, SAS Eurobonus
Posts: 1,981
And it's no use not logging in - it won't do searches anyway.
helosc is offline  
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Old Dec 3, 2017, 4:43 am
  #5  
 
Join Date: May 2007
Location: Belgium
Programs: HHonors Lifetime Diamond
Posts: 269
Originally Posted by aww3583
I got the dreaded "UGH, WE'RE HAVING SOME PROBLEMS" notification this morning. My profile can't be found.

The page continued with:

"Sorry, we can't access your customer profile right now. If you're trying to make reservations, continue without signing in and enter your Hilton HHonors™ number on the guest information page during the booking."
Are they down again?
MrHilton is offline  
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Old Dec 3, 2017, 7:41 am
  #6  
 
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
Originally Posted by MrHilton
Are they down again?
I had the same problem a few minutes ago on IE. Was just able to log in on Firefox however.
Westcoaster is offline  
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