Login errors on wifi
Sep 4, 2015, 1:36 pm
#1
Original Poster
Join Date: Dec 2008
Programs: Delta Skymiles (SM, 1MM) Marriott Rewards (Lifetime Gold), HHonors (Lifetime Diamond)
Posts: 160
Login errors on wifi
I am always getting errors when logging into Hiltin's hotel wifi.
It doesn't seem to be limited to only one brand, either.
I get "An error has occurred. We're sorry. We're unable to complete your transaction at this time..."
It's an AT&T error and always seems to have an error code of 143-9424-457601.
It asks you to call a number, which is a general ATT tech support number. I tried to call once, but gave up after 30+ minutes on hold while being told "my call was very important "
This results in me having to buy the premium internet service and then have it removed from the bill upon checkout because of Diamond status.
Anyone else having this happen?
It doesn't seem to be limited to only one brand, either.
I get "An error has occurred. We're sorry. We're unable to complete your transaction at this time..."
It's an AT&T error and always seems to have an error code of 143-9424-457601.
It asks you to call a number, which is a general ATT tech support number. I tried to call once, but gave up after 30+ minutes on hold while being told "my call was very important "
This results in me having to buy the premium internet service and then have it removed from the bill upon checkout because of Diamond status.
Anyone else having this happen?
Sep 4, 2015, 2:31 pm
#2
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
I had repeated problems during my last stay. Kept trying to log in via the HHonors option (first on the list).
Described it here: http://www.flyertalk.com/forum/25358910-post449.html
I am starting to recognize that Hilton wifi is, like many travel program "benefits," only intended to provide the advertising benefit to the company... and that there is heavy reliance on the bulk of the customers not being able to realize that they are being hosed.
Described it here: http://www.flyertalk.com/forum/25358910-post449.html
I am starting to recognize that Hilton wifi is, like many travel program "benefits," only intended to provide the advertising benefit to the company... and that there is heavy reliance on the bulk of the customers not being able to realize that they are being hosed.