DoubleTree by Hilton Krakow Hotel & Conference Center {POL}
Mar 4, 2024, 1:41 pm
#106
Join Date: Sep 2009
Location: Milan
Programs: BA Gold (CCR), Cartafreccia, HH Diamond, Esselunga Fidaty Gold
Posts: 443
I’ve noticed an increasingly longer list of hotels where auto-upgrade once worked and now no longer runs. This one is has that issue. Has anyone had an auto-upgrade here recently?
To be clear, I refer to the upgrades that drop at 3PM local time 72h before arrival, and are notified in the App and by email.
To be clear, I refer to the upgrades that drop at 3PM local time 72h before arrival, and are notified in the App and by email.
My upgrade to a suite was processed this morning between 10am (app still showing the original booked room) and 11am (upgrade to a suite appeared).
I don't know if it has already been mentioned above but the old abandoned shopping center has now disappeared.
Mar 4, 2024, 3:08 pm
#107
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,593
It definitely used to work here, I believe it stopped somewhere around October 2023 based on my stays. Perhaps they turned it off. Is that permitted Hilton Honors Ambassador? Can hotels obtain an opt-out from auto-upgrades?
This would, of course, be quite limiting to Gold members and their ability to access the lounge.
I left today, what suite did you get?
This would, of course, be quite limiting to Gold members and their ability to access the lounge.
I left today, what suite did you get?
Mar 5, 2024, 3:42 am
#108
Join Date: Sep 2009
Location: Milan
Programs: BA Gold (CCR), Cartafreccia, HH Diamond, Esselunga Fidaty Gold
Posts: 443
It definitely used to work here, I believe it stopped somewhere around October 2023 based on my stays. Perhaps they turned it off. Is that permitted Hilton Honors Ambassador? Can hotels obtain an opt-out from auto-upgrades?
This would, of course, be quite limiting to Gold members and their ability to access the lounge.
I left today, what suite did you get?
This would, of course, be quite limiting to Gold members and their ability to access the lounge.
I left today, what suite did you get?
Now in the lounge at the airport, waiting for my flight.
Mar 5, 2024, 12:45 pm
#110
Join Date: Sep 2009
Location: Milan
Programs: BA Gold (CCR), Cartafreccia, HH Diamond, Esselunga Fidaty Gold
Posts: 443
Last night the lounge offering was very poor: the only hot dish was a pumpkin soup, which I haven't even tasted. Then some canapés, some vegetables and two types of dessert (a cream with rapsberries and a cheesecake). One red wine, probably Australian, but I don't remember, a bottle of which I also found in the room as a Diamond gift, but I didn't open it and it will probably remain for the next guest. No white wine within sight, not even in the refrigerator. Usual spirits and soft drinks.
During my various stays at the Doubletree I don't remember anything particularly memorable offered in the lounge, which is a real shame given the standard of the hotel, but to be honest in a city like Krakow, with many restaurants for all budgets, the lack of the lounge's qualitative offering is an incentive for guests to explore what the city has to offer.
During my various stays at the Doubletree I don't remember anything particularly memorable offered in the lounge, which is a real shame given the standard of the hotel, but to be honest in a city like Krakow, with many restaurants for all budgets, the lack of the lounge's qualitative offering is an incentive for guests to explore what the city has to offer.
Mar 6, 2024, 8:39 am
#111
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,593
Last night the lounge offering was very poor: the only hot dish was a pumpkin soup, which I haven't even tasted. Then some canapés, some vegetables and two types of dessert (a cream with rapsberries and a cheesecake). One red wine, probably Australian, but I don't remember, a bottle of which I also found in the room as a Diamond gift, but I didn't open it and it will probably remain for the next guest. No white wine within sight, not even in the refrigerator. Usual spirits and soft drinks.
During my various stays at the Doubletree I don't remember anything particularly memorable offered in the lounge, which is a real shame given the standard of the hotel, but to be honest in a city like Krakow, with many restaurants for all budgets, the lack of the lounge's qualitative offering is an incentive for guests to explore what the city has to offer.
During my various stays at the Doubletree I don't remember anything particularly memorable offered in the lounge, which is a real shame given the standard of the hotel, but to be honest in a city like Krakow, with many restaurants for all budgets, the lack of the lounge's qualitative offering is an incentive for guests to explore what the city has to offer.
That logic doesn’t apply to Warsaw, which presently has the best (Hilton obv) offer in the country and plenty of options in walking distance.
It used to be the lounge was good because there were a number of employees who were given access (as part of the instant corporate/ fast track). I guess that has dried up with the competitive market, pre-opening rates etc. A lot of redundancies are occurring and with home working, it’s not gonna get better.
If they’re not careful they will be targeting a market they doesn’t exist, guests who want a lounge but don’t care how it is and they want a hotel far away.
On the wine, you’re not missing anything, Iron Hills is the cheapest plonk money can buy. I bet the glass costs more than the contents.