Reichshof Hamburg, Curio Collection by Hilton {DEU}
Jun 13, 2015, 11:19 am
#1
Original Poster
Join Date: Jan 2012
Programs: HH Diamond
Posts: 695
Reichshof Hamburg, Curio Collection by Hilton {DEU}
I think this property deserves its own thread now.
http://curiocollection3.hilton.com/e...HQQ/index.html
Currently accepting reservations from 20 July, brought forward from the previous August date.
Took a peek through the lobby windows today, if the lobby, heavy of marble, is anything to go by, then this will become a very popular hotel destination. They certainly took the renovations serious.
There seems to be a bar/cafe towards the front of the lobby, so they are definitely hoping to attract passing-by trade too (plus the hotel restaurant, including breakfast, will be the "Slowman", an independent restaurant previously located elsewhere, definitely with some sort of fan base in Hamburg).
I am very keen to try out this hotel!
http://curiocollection3.hilton.com/e...HQQ/index.html
Currently accepting reservations from 20 July, brought forward from the previous August date.
Took a peek through the lobby windows today, if the lobby, heavy of marble, is anything to go by, then this will become a very popular hotel destination. They certainly took the renovations serious.
There seems to be a bar/cafe towards the front of the lobby, so they are definitely hoping to attract passing-by trade too (plus the hotel restaurant, including breakfast, will be the "Slowman", an independent restaurant previously located elsewhere, definitely with some sort of fan base in Hamburg).
I am very keen to try out this hotel!
Jun 16, 2015, 4:23 am
#4
Original Poster
Join Date: Jan 2012
Programs: HH Diamond
Posts: 695
http://www.ndr.de/fernsehen/sendunge...ichel1540.html
Small report on the ongoing renovations in German TV.
Small report on the ongoing renovations in German TV.
Jun 16, 2015, 7:00 am
#5
Join Date: Sep 2012
Location: Zurich
Programs: HHonors Diamond
Posts: 449
Thank you for that video, treppenlaeufer. It is great to have a hotel with that much heritage in the hilton hotel chain.
Plus carefully restored - this is like double dipping (in the "good old hhonors days).
I am looking forward to stay there end of July!
Plus carefully restored - this is like double dipping (in the "good old hhonors days).
I am looking forward to stay there end of July!
Jul 19, 2015, 11:29 am
#6
Join Date: Jun 2008
Location: BER
Programs: BAEC GGL/GfL, Lufthansa SEN, Hilton Diamond, misc other stuff
Posts: 1,374
The property is open and a larger group stayed in various rooms over the last days. I guess they'll post trip reports real soon 
In a nutshell the staff is incredibly helpful explaining the history and details of the Reichshof. We ended up being on first name basis with quite a few of them and at no point had any bad experience with the staff. The building itself is 100+ years old and has been declared a historic monument/building which means they could not just make everything fit as they wanted. For instance they ended up with 67(!) different room types.
We experienced numerous issues (A/C, not-functional keycards, slow WiFi (300kbps slow) but this hotel will be my go-to property in HAM if the price point is right. The sweet spot seems to be the 47 Euro + 12,000 points rate rather than paying 189 Euro.
Pictures:
Junior Suite (note: rooms differ quite a lot!)
In a nutshell the staff is incredibly helpful explaining the history and details of the Reichshof. We ended up being on first name basis with quite a few of them and at no point had any bad experience with the staff. The building itself is 100+ years old and has been declared a historic monument/building which means they could not just make everything fit as they wanted. For instance they ended up with 67(!) different room types.
We experienced numerous issues (A/C, not-functional keycards, slow WiFi (300kbps slow) but this hotel will be my go-to property in HAM if the price point is right. The sweet spot seems to be the 47 Euro + 12,000 points rate rather than paying 189 Euro.
Pictures:
Junior Suite (note: rooms differ quite a lot!)
Last edited by El_Duderito; Jul 19, 2015 at 11:36 am
Jul 19, 2015, 8:28 pm
#8
Join Date: Oct 2013
Location: SIN/BNE
Posts: 816
The property is open and a larger group stayed in various rooms over the last days. I guess they'll post trip reports real soon
In a nutshell the staff is incredibly helpful explaining the history and details of the Reichshof. We ended up being on first name basis with quite a few of them and at no point had any bad experience with the staff. The building itself is 100+ years old and has been declared a historic monument/building which means they could not just make everything fit as they wanted. For instance they ended up with 67(!) different room types.
We experienced numerous issues (A/C, not-functional keycards, slow WiFi (300kbps slow) but this hotel will be my go-to property in HAM if the price point is right. The sweet spot seems to be the 47 Euro + 12,000 points rate rather than paying 189 Euro.
<snip>
In a nutshell the staff is incredibly helpful explaining the history and details of the Reichshof. We ended up being on first name basis with quite a few of them and at no point had any bad experience with the staff. The building itself is 100+ years old and has been declared a historic monument/building which means they could not just make everything fit as they wanted. For instance they ended up with 67(!) different room types.
We experienced numerous issues (A/C, not-functional keycards, slow WiFi (300kbps slow) but this hotel will be my go-to property in HAM if the price point is right. The sweet spot seems to be the 47 Euro + 12,000 points rate rather than paying 189 Euro.
<snip>
Jul 20, 2015, 7:33 am
#10
Join Date: Jun 2008
Location: BER
Programs: BAEC GGL/GfL, Lufthansa SEN, Hilton Diamond, misc other stuff
Posts: 1,374
Regarding elite treatment:
It's a mixed bag right now and can certainly enhanced by educating staff and customers. Based on GM feedback there is very little that HHonors/Hilton enforces.
Cash bookings by Gold+Diamond members should give you a 5 Euro pantry kitchen voucher to be used for drinks/snacks ala Hilton Garden Inn or IHG Staybridge Suites. If you book a suite however you don't get that (not sure why).
Upgrade chances will be slim since there are 67(!) different room types and very few suites. The larger (XL) rooms are nice, though.
There is no lounge.
Breakfast:
Breakfast costs 18 Euro (reasonable for the great quality) and is comped for Gold+Diamond members. It's always a full breakfast with eggs and pancakes made to order and I don't see how they could impose a differentiation.
Jul 20, 2015, 10:28 am
#11
Join Date: Oct 2010
Location: MSP
Posts: 482
Just noticed this on the Hhonors site. Excited to see a Hilton property finally in Hamburg. My wife and I are there at least once a year so it will be nice to try this out.
Thanks for the pictures up thread.
Hopefully the elite benefits will improve with time. It's a shame there isn't a lounge.
Thanks for the pictures up thread.
Hopefully the elite benefits will improve with time. It's a shame there isn't a lounge.
Jul 22, 2015, 10:51 am
#12
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,697
Aug 3, 2015, 12:47 pm
#13
Join Date: Jul 2012
Programs: HH D
Posts: 1,641
Going to stay at this Hamburg property before October 2015?
https://www.hiltonhhonors.com/proces...?lp=curiobonus
https://www.hiltonhhonors.com/proces...?lp=curiobonus
Aug 4, 2015, 12:46 am
#14
Join Date: Sep 2012
Location: Zurich
Programs: HHonors Diamond
Posts: 449
I just completed my stay at this property as a Diamond. Lobby, restaurant and bar are carefully renovated.
No door man on arrival (I am not sure whether they have any, but I spotted a person that acted as a bell hop), nice atmosphere in the airy lobby, very friendly staff at the front desk and throughout the hotel.
My room 418 was technically up to date. It showed into one of those seven light shafts. For that reason it was quiet (except for minor construction work during day time). There was one window at one end of the room that left our room a bit dim. This was compensated by excellent electric lightning: many lamps at many places.
Air condition worked well. When we opened the window at night the oustide air condition was humming. So we slept with the window closed what worked surprisingly well.
The bed was comfortable. However, a king bed composed by two singles pushed together.
The bath room was large, rain shower, one sink. It was a bit "bland", the only amenities were liquid soap (container at the sink) and shampoo/body wash (container in the shower). The big plus: the bath room had two windows.
The maze of hall ways is reflecting the hotel's old architectural structure (I love it). There were two lifts (and one more going to the Spa) so this involved some waiting at times.
The bar 1910 was a good place. The head employee was a bit sour (no greetings) while the other guys were very friendly, helpful and fast. There was no wine on the bar list, but when we asked we were offered a small choice of red and white.
The restaurant was an extremely pleasant experience. The renovated decor is stunning, staff attentive and helpful and the menu is on the far side of standard choices (local and often organic food). It was delicious.
In the morning the restaurant was more busy (and had less atmosphere). Staff again was great. We were offered the whole buffet. The presentation was good, organic food is stressed here, too.
Check-out was very friendly, too. We met Linda who has been working at the Hilton Berlin before. This added to making us feeling at home here immediately.
A beautiful, specifically interesting and centrally located hotel. I am looking forward to coming back.
No door man on arrival (I am not sure whether they have any, but I spotted a person that acted as a bell hop), nice atmosphere in the airy lobby, very friendly staff at the front desk and throughout the hotel.
My room 418 was technically up to date. It showed into one of those seven light shafts. For that reason it was quiet (except for minor construction work during day time). There was one window at one end of the room that left our room a bit dim. This was compensated by excellent electric lightning: many lamps at many places.
Air condition worked well. When we opened the window at night the oustide air condition was humming. So we slept with the window closed what worked surprisingly well.
The bed was comfortable. However, a king bed composed by two singles pushed together.
The bath room was large, rain shower, one sink. It was a bit "bland", the only amenities were liquid soap (container at the sink) and shampoo/body wash (container in the shower). The big plus: the bath room had two windows.
The maze of hall ways is reflecting the hotel's old architectural structure (I love it). There were two lifts (and one more going to the Spa) so this involved some waiting at times.
The bar 1910 was a good place. The head employee was a bit sour (no greetings) while the other guys were very friendly, helpful and fast. There was no wine on the bar list, but when we asked we were offered a small choice of red and white.
The restaurant was an extremely pleasant experience. The renovated decor is stunning, staff attentive and helpful and the menu is on the far side of standard choices (local and often organic food). It was delicious.
In the morning the restaurant was more busy (and had less atmosphere). Staff again was great. We were offered the whole buffet. The presentation was good, organic food is stressed here, too.
Check-out was very friendly, too. We met Linda who has been working at the Hilton Berlin before. This added to making us feeling at home here immediately.
A beautiful, specifically interesting and centrally located hotel. I am looking forward to coming back.