Wash Hilton Reveals Planned 7-Hour Power Outage in Mid-Stay
Dec 25, 2014, 8:49 am
#16
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Join Date: Jul 1999
Location: ORD/MDW
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Are you seriously suggesting that so long as not many guests are awake, it's reasonable for the hotel to plan a power outage between 11pm and 6am?But as I said, Hilton has reached out to me to resolve, and I consider the matter closed. Sevice recovery is as important as the original sin.
