Hilton Dusseldorf {DEU}
#226
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Thanks for the review; have a stay upcoming and while I was not anticipating a world class property, this is good for expectation management. It seems, for whatever reason, that neither of the big chains really has a decent property in DUS. At least the rates and redemptions are indeed quite low, and I do not plan to spend a ton of time at the property anyhow.
#227
Join Date: Feb 2015
Location: Antwerp - Belgium
Programs: Hilton Diamond ? TK*E
Posts: 51
Been reading some reviews about this hotel, and the last month or so they do not look good.
Lot's of people complaining. I'll be here this Friday-Saturday, will write a review here
Lot's of people complaining. I'll be here this Friday-Saturday, will write a review here
#229
Join Date: Feb 2013
Location: DCA
Posts: 7,769
This. Stayed over the holidays. Tiny rooms (especially the bathrooms!), no upgrade, lounge was closed, imperfect location, mediocre gym. But, you know what? Fantastic service across the board, excellent sleeping conditions, vouchers to use at the bar, and really good breakfast in the restaurant - all for 60 Euro/night.
Was it a great full-service Hilton? No, probably one of the least impressive I've ever stayed in.
Was it a great 60 EUR/night hotel? Yes, one of the best ever!!!
Context always matters.
Was it a great full-service Hilton? No, probably one of the least impressive I've ever stayed in.
Was it a great 60 EUR/night hotel? Yes, one of the best ever!!!
Context always matters.
#230
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,344
Has the lounge re-opened and is the lounge food and drink still out until 2030, as reported by previous posters (as opposed to 2000 like in many other Hiltons)?
I saw the 60 euro rate and jumped on it too quickly without checking the location... I'll probably arrive at the main station after 1900. It will take another 20 mins or so to get to the hotel, check in and dump bags in room, so I would like to know if I should walk briskly or if I can be more relaxed.
Are Diamonds allowed breakfast in the restaurant now? I am staying on Monday night/Tuesday morning.
I saw the 60 euro rate and jumped on it too quickly without checking the location... I'll probably arrive at the main station after 1900. It will take another 20 mins or so to get to the hotel, check in and dump bags in room, so I would like to know if I should walk briskly or if I can be more relaxed.
Are Diamonds allowed breakfast in the restaurant now? I am staying on Monday night/Tuesday morning.
#232
Join Date: Mar 2010
Location: Finland
Programs: EBD, HH Diamond, BW Rewards Diamond, Nordic Choice Club Platinum, Sixt Diamond, Avis President
Posts: 48
Always treated well at this property. EL is great with quality beers (Maisels Hefe Weizen, Radeberger lager and traditional Alt) as well as good food. Given upgrade to EL floor every time visiting. HH Diamonds taken good care of. Agree location is not the best, but is a 15-20 minutes tram ride away old town. I prefer to walk along the river if weather is nice. [img]blob:https://www.flyertalk.com/d40e17c4-76b8-4e96-a1d0-6e371429b29b[/img]
#233
Join Date: Feb 2013
Location: DCA
Posts: 7,769
#234
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,344
Well, for this property I was going by the breakfast wiki which states "There have been several reports of a €10 upcharge per person for full breakfast in restaurant when the lounge is available, and one report of a gold guest being refused access to the restaurant unless the supplement was paid. Policy is unclear."
and in this thread:
Anyway can anyone answer regarding the lounge evening times?
#235
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Good point actually. Never did try the restaurant there because the lounge was indeed super nice. I like the terrace. Presumably, the restaurant was packed with river cruisers, who I'm more than happy to avoid.
#236
Join Date: Jul 2012
Programs: HH D
Posts: 1,641
#237
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,786
I stayed here this weekend. As the picture suggests, there's no breakfast at the lounge during the weekend, thus I was directed to the main restaurant. All in all an okay stay but the location is a bit frustrating.
#238
Join Date: Jun 2013
Location: Barry WALES
Programs: Hilton Diamond KLM gold
Posts: 25
Stayed 21 Feb to 24 Feb . The lounge at weekends is open at 3pm. The breakfast in the restaurant is excellent and I always go there. Depending on the drinks you like , the lounge has 3 German beers including the local Alstadt and are all tasty. There is also a selection of wines and spirits. I was only in the lounge Friday due to watching evening football Thursday and Saturday and had forgotten there are sandwiches and cake in the afternoon. Evening food was enjoyable.
I cannot complain about the location. Although a tourist I try not to be one. I catch the skytrain to the main airport railway station then bus 729 to the final stop which is a 5 minute walk to the hotel. I catch tram U78 or U79 which is around 6 minutes to the old town or 10 to the main railway station. I walk to the Rhine which again is a short distance past the trams and sometimes walk through the park to the old town. On Sunday thanks to the weather a large number of people had the same idea.
I stay here quite often and have had no problems. The staff are excellent and some have been there for some time.
Dusseldorf Card is also good value for money
Will certainly stay again.
I cannot complain about the location. Although a tourist I try not to be one. I catch the skytrain to the main airport railway station then bus 729 to the final stop which is a 5 minute walk to the hotel. I catch tram U78 or U79 which is around 6 minutes to the old town or 10 to the main railway station. I walk to the Rhine which again is a short distance past the trams and sometimes walk through the park to the old town. On Sunday thanks to the weather a large number of people had the same idea.
I stay here quite often and have had no problems. The staff are excellent and some have been there for some time.
Dusseldorf Card is also good value for money
Will certainly stay again.
#239
Join Date: Dec 2009
Location: Aberdeen
Programs: BA Gold, Flying Blue Plat, UA Silver, Bonvoy Titanium Lifetime, Hilton Diamond, IHG Gold Ambassador
Posts: 537
I am a regular at this hotel. EL is good, albeit almost always busy - good drinks and beer/wine selection. Food (until 8.30pm) can be a bit variable. I find the lounge staff to be very good. Rooms are all pretty samey, except for the couple of large suites (only been upgraded to one of those once). Small bathroom with over-bath shower (see pictures in a post above). Corridors are recently recarpeted and new chairs in the upper floor rooms. Air-con can be a problem, but at least the windows open. Avoid rooms x12 and x14 unless you like elevator noise!
As noted above it is a bit out of the centre of DUS but it is only a short walk to the U78/U79 U-Bahn/tram service which is cheap and frequent.
As noted above it is a bit out of the centre of DUS but it is only a short walk to the U78/U79 U-Bahn/tram service which is cheap and frequent.
Last edited by redpalmetto; Nov 26, 2019 at 9:05 am
#240
Join Date: Aug 2014
Location: Antwerpen - Belgium
Programs: HHonors Diamond, Melia Silver, NH silver, H10 Class
Posts: 659
I am also a regular here and I agree with most of the things mentioned in the above post.
Had another stay last weekend. Unfortunately they didn't have port wine, Bailey's and Bacardi any longer in the executive lounge.
When I questioned this, they said that they stopped offering these 6 months ago, even though they were still there during my stay 3 months ago?
Executive lounge food was ok. It is just always sooo warm and if often smells a bit funny in there.
Also noticed a few improvements on the breakfast, a larger selection with a few things that I haven't seen there before.
Still very good value when the price is right.
Had another stay last weekend. Unfortunately they didn't have port wine, Bailey's and Bacardi any longer in the executive lounge.
When I questioned this, they said that they stopped offering these 6 months ago, even though they were still there during my stay 3 months ago?
Executive lounge food was ok. It is just always sooo warm and if often smells a bit funny in there.
Also noticed a few improvements on the breakfast, a larger selection with a few things that I haven't seen there before.
Still very good value when the price is right.