MyPoints and Hilton Honors: The Definitive Thread
Aug 21, 2007, 9:14 pm
#151
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Yes, we have seen HHonors withdraw points from people's accounts. Usually it is when points have been deposited incorrectly - by mistake (e.g. points deposited but not earned, perhaps in a mixup when someone else made a stay and they were deposited in another account erroneously,) or obtained by fraudulent activity.
Hotel and airline award programs have active audit (and fraud) units, and they even browse eBay and places like FlyerTalk to look for improper activities that violate their Terms and Conditions.
As to your points, you haven't provided the reason HHonors gave you, so it's impossible for me to comment - other than to say, yes, it has happened.
Hotel and airline award programs have active audit (and fraud) units, and they even browse eBay and places like FlyerTalk to look for improper activities that violate their Terms and Conditions.
As to your points, you haven't provided the reason HHonors gave you, so it's impossible for me to comment - other than to say, yes, it has happened.
Aug 22, 2007, 9:31 am
#154
Join Date: Apr 2002
Posts: 2,388
Aug 22, 2007, 6:53 pm
#156
Join Date: Jul 2002
Location: DTW
Programs: Hhonors Diamond, IHG Platinum
Posts: 435
I've had points removed and told I booked through Expedia, when I didn't. I argued, sent my confirmation from the airline partner site, called, emailed and then gave up. An absolute ridiculous nightmare, they insist I don't know how I booked my own room. This audit is NOT always accurate, check your own records.
May 28, 2008, 8:12 pm
#158
Join Date: Apr 2005
Programs: AS Gold, HH Diamond
Posts: 4
MyPoints Drops HHonors Reward
The other day I went to redeem my points for the 5000 HH reward only to find no listing for it. A quick note to their CS brought this reply:
Dear Member,
Thank you for contacting MyPoints Member Services.
Unfortunately, Hilton Honors has recently been unable to process MyPoints redemption requests in a timely manner. In our efforts to provide the best member experience, MyPoints has indefinitely suspended its relationship with Hilton Honors and removed them from our Rewards section. We apologize for any inconvenience and appreciate your understanding.
Best Regards,
MyPoints Member Services
Must have just happened since I know I saw it there two weeks ago when checking to see if pending points had finally posted.
Bummer, since this was the only reason I used MyPoints.
Dear Member,
Thank you for contacting MyPoints Member Services.
Unfortunately, Hilton Honors has recently been unable to process MyPoints redemption requests in a timely manner. In our efforts to provide the best member experience, MyPoints has indefinitely suspended its relationship with Hilton Honors and removed them from our Rewards section. We apologize for any inconvenience and appreciate your understanding.
Best Regards,
MyPoints Member Services
Must have just happened since I know I saw it there two weeks ago when checking to see if pending points had finally posted.
Bummer, since this was the only reason I used MyPoints.
May 29, 2008, 5:13 am
#160
Join Date: Jan 2004
Location: Chicagoland/ORD
Programs: UA Million Miler (Gold), Hilton Diamond, Marriott Gold
Posts: 3,458
It's being discussed here:
http://flyertalk.com/forum/showthread.php?t=804335
Hilton is no longer participating in MyPoints.
http://flyertalk.com/forum/showthread.php?t=804335
Hilton is no longer participating in MyPoints.
May 29, 2008, 8:20 am
#163
Join Date: Aug 2000
Location: AUS - Formerly MSP, IAD/DCA, SYD, CBR, BNE, JNB
Programs: QF & NW Clubs. Will never buy another ticket on UA or US.
Posts: 1,100
May 29, 2008, 8:26 am
#164
Join Date: Apr 2005
Location: Central Texas
Programs: Many, slipping beneath the horizon
Posts: 9,859
Oct 10, 2009, 1:16 am
#165
Join Date: Feb 1999
Location: City with Tax-Payer subsdized AA Maintance Base
Programs: Enough to Cause a Migraine
Posts: 1,857
250 MyPoints For Hilton.com Bookings
Heads up to MyPoints members planning on booking a Hilton.com reservation:
MyPoints.com is again offering 250 points for making a booking via Hilton.com, the only thing is that the listing for Hilton is sort of hidden. The point offer is not clearly listed under the "Travel" catagory listing.
To find the 250 MyPoints Hilton Hotels booking bonus:
Go to MyPoints.com --> Type "Hilton Hotels" in the search engine using the "MyPoints" Search field [not search the web], and Hilton Hotels should populate in the search engine, leading to the link for Hilton Hotels and the 250 point bonus.
Sometimes the 250 Hilton.com Mypoints offer will appear as an icon in the travel center, but if you don't see it, search for it via the aforementioned method.
I assume most people on FT are members of MyPoints, but if not, feel free to PM me and we both can get a bonus for you enrolling.
Who knows when this offer will disappear. It seems to appear and disappear from time to time on MyPoints.
MyPoints.com is again offering 250 points for making a booking via Hilton.com, the only thing is that the listing for Hilton is sort of hidden. The point offer is not clearly listed under the "Travel" catagory listing.
To find the 250 MyPoints Hilton Hotels booking bonus:
Go to MyPoints.com --> Type "Hilton Hotels" in the search engine using the "MyPoints" Search field [not search the web], and Hilton Hotels should populate in the search engine, leading to the link for Hilton Hotels and the 250 point bonus.
Sometimes the 250 Hilton.com Mypoints offer will appear as an icon in the travel center, but if you don't see it, search for it via the aforementioned method.
I assume most people on FT are members of MyPoints, but if not, feel free to PM me and we both can get a bonus for you enrolling.
Who knows when this offer will disappear. It seems to appear and disappear from time to time on MyPoints.