Nov 12, 2020, 12:55 pm
Last edit by: jeanie
Status match request site: https://hiltonhhonors.hiltonapps.com/
Note new terms as of March 2017 (or a Little earlier - changed validity to 2019):
In June of 2018, the validity was changed to March, 2020
In June of 2018, the validity was changed to March, 2020
For the next 90 days, get a taste of the elite life with Hilton HHonors.
We'll match your elite status with any other loyalty program.
You'll also have the opportunity to extend your status match through March 31, 2020, when you stay with us over the next 90 days. If you're matched to Gold status, you'll just need to complete 4 stays. If you're matched to Diamond, you'll need 8 stays.
We'll match your elite status with any other loyalty program.
You'll also have the opportunity to extend your status match through March 31, 2020, when you stay with us over the next 90 days. If you're matched to Gold status, you'll just need to complete 4 stays. If you're matched to Diamond, you'll need 8 stays.
The Definitive Hilton Honors Status Match Thread
Jun 2, 2022, 2:15 am
#92
Join Date: Jun 2022
Posts: 4
Something went wrong, and your request wasn't submitted. Please try again later.
Jun 7, 2022, 5:03 am
#94
Join Date: Feb 2019
Location: ZRH
Programs: SK*G, OW S
Posts: 128
I wrote Hilton Honors about it yesterday and today I received the following response:
Hi peter1012,
Thank you for your inquiry regarding status match. We appreciate you taking the time to contact us.
I understand your concern and apologize for the inconvenience caused. Our status match portal is not working and our technical team is working very hard to resolve the issue soon. I would request to keep trying at the portal after regular interval so that your request will get submitted as the issue gets resolved.
Your patience and understanding is highly appreciated.
As always, thanks for traveling with us and please let us know if you have any other questions. You can reach us any time at [email protected].
Happy travels,
Corporate Guest Relations Specialist
Hilton Reservations and Customer Care
So, basically they recognize that there is a problem, but they don’t offer any solution. I have a pretty long stay planned next week and it’ll suck if I cannot include it in the challenge.
Hi peter1012,
Thank you for your inquiry regarding status match. We appreciate you taking the time to contact us.
I understand your concern and apologize for the inconvenience caused. Our status match portal is not working and our technical team is working very hard to resolve the issue soon. I would request to keep trying at the portal after regular interval so that your request will get submitted as the issue gets resolved.
Your patience and understanding is highly appreciated.
As always, thanks for traveling with us and please let us know if you have any other questions. You can reach us any time at [email protected].
Happy travels,
Corporate Guest Relations Specialist
Hilton Reservations and Customer Care
So, basically they recognize that there is a problem, but they don’t offer any solution. I have a pretty long stay planned next week and it’ll suck if I cannot include it in the challenge.
Jun 16, 2022, 2:39 pm
#95
Join Date: Jun 2022
Posts: 1
It looks like the Hilton forms are working again (at least for the moment). After weeks of trying and getting the error messages, it finally accepted me today. This of course figures because it's after my stay that I was hoping to have included in the challenge.
Aug 21, 2022, 12:02 am
#98
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,784
No.
https://help.hilton.com/s/article/Ca...oyalty-program
Why are Gold and Diamond members restricted from Status Match?
Gold and Diamond Members are already experiencing the benefits that come with elite Hilton Honors status; we will therefore not process these requests.
Gold and Diamond Members are already experiencing the benefits that come with elite Hilton Honors status; we will therefore not process these requests.
https://help.hilton.com/s/article/Ca...oyalty-program
Aug 21, 2022, 12:09 am
#99
Join Date: Sep 2008
Posts: 7,875
Oct 7, 2022, 8:34 am
#101
Join Date: Dec 2007
Posts: 3,607
Hilton Status Match down
The status match page just keeps saying this when I try to submit it:
Do I need to use a specific browser or do any particular magic incantation to make it work?
I searched I don't see existing threads on this but I suspect there is one I missed
Oops! We've encountered a problem.
Our online registration isn't working at the moment.
Please check back later or contact
Hilton Customer Support for assistance.
Our online registration isn't working at the moment.
Please check back later or contact
Hilton Customer Support for assistance.
I searched I don't see existing threads on this but I suspect there is one I missed
Oct 13, 2022, 5:07 pm
#102
Join Date: Dec 2007
Posts: 3,607
Btw, I did eventually solve this. I needed to disable the ad blocker I use, presumably it was preventing the login credentials from being passed from one domain to the other or there was some other tracker failing that the code depended on.
But it's been almost a week now. I know they say 7-12 days but anyone know how many days it usually takes? I assume they send a confirmation or refusal by email and don't just ghost me if they refuse it?
Edit: Btw my status match was approved after about a week. Fwiw I sent printouts from Marriott web site which only say my first name.
I don't suppose the double-night promotion counts towards status match does it? I would imagine not...
But it's been almost a week now. I know they say 7-12 days but anyone know how many days it usually takes? I assume they send a confirmation or refusal by email and don't just ghost me if they refuse it?
Edit: Btw my status match was approved after about a week. Fwiw I sent printouts from Marriott web site which only say my first name.
I don't suppose the double-night promotion counts towards status match does it? I would imagine not...
Last edited by zkzkz; Oct 18, 2022 at 9:40 am
Dec 21, 2022, 7:50 am
#105
Join Date: Nov 2019
Location: SW Florida
Programs: DL Gold, HHDiamond, IHG Plat Regular Joe Everywhere Else
Posts: 538