Nov 12, 2020, 12:55 pm
Last edit by: jeanie
Status match request site: https://hiltonhhonors.hiltonapps.com/
Note new terms as of March 2017 (or a Little earlier - changed validity to 2019):
In June of 2018, the validity was changed to March, 2020
In June of 2018, the validity was changed to March, 2020
For the next 90 days, get a taste of the elite life with Hilton HHonors.
We'll match your elite status with any other loyalty program.
You'll also have the opportunity to extend your status match through March 31, 2020, when you stay with us over the next 90 days. If you're matched to Gold status, you'll just need to complete 4 stays. If you're matched to Diamond, you'll need 8 stays.
We'll match your elite status with any other loyalty program.
You'll also have the opportunity to extend your status match through March 31, 2020, when you stay with us over the next 90 days. If you're matched to Gold status, you'll just need to complete 4 stays. If you're matched to Diamond, you'll need 8 stays.
The Definitive Hilton Honors Status Match Thread
Feb 12, 2004, 1:50 pm
#1
Moderator, Hilton Honors
Original Poster
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,419
The Definitive Hilton Honors Status Match Thread
Posts older than 2020 for this OPEN THREAD can be found in the
ARCHIVE THREAD for The Definitive Hilton Honors Status Match Thread (to 2019)
Links to moved posts should still work.
Kiwi Flyer
Hilton HHonors forum moderator
ARCHIVE THREAD for The Definitive Hilton Honors Status Match Thread (to 2019)
Links to moved posts should still work.
Kiwi Flyer
Hilton HHonors forum moderator
Last edited by Kiwi Flyer; Jan 5, 2022 at 4:03 pm
Oct 11, 2018, 2:01 pm
#2
Join Date: Jun 2018
Posts: 59
Day Use x HHD Status match
HHDiamond status match challenge - 8 Stays within 90 days.
Is a Day Use stay a valid "stay" that contributes towards your 8 nights for a status match challenge.
A Day Use booking registers as 1 stay and 1 night on the system.
It is valid for promotions such as double/triple points, Miles and More air miles promotion currently on.
However I've been advised that it wouldn't count towards my challenge.
If a Day Use doesn't count then I wouldn't want to book another Day Use rate as I'll need to 3 more bookings to complete the challenge.
I have 7 stays currently complete for the challenge, 2 of which are Day Use since I was flying in the evening and didn't need the night rate.
Has anyone had history with this? Any advice/comments?
Thanks
Is a Day Use stay a valid "stay" that contributes towards your 8 nights for a status match challenge.
A Day Use booking registers as 1 stay and 1 night on the system.
It is valid for promotions such as double/triple points, Miles and More air miles promotion currently on.
However I've been advised that it wouldn't count towards my challenge.
If a Day Use doesn't count then I wouldn't want to book another Day Use rate as I'll need to 3 more bookings to complete the challenge.
I have 7 stays currently complete for the challenge, 2 of which are Day Use since I was flying in the evening and didn't need the night rate.
Has anyone had history with this? Any advice/comments?
Thanks
Oct 12, 2018, 4:50 am
#3
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,029
Who advised you that it wouldn't count? Do you believe whoever it was?
In my experience a day use stay works exactly the same as a standard overnight stay EXCEPT when something goes wrong with its posting to your account and Hilton's lazy customer service team decides to invent an excuse rather than solve the problem.
In my experience a day use stay works exactly the same as a standard overnight stay EXCEPT when something goes wrong with its posting to your account and Hilton's lazy customer service team decides to invent an excuse rather than solve the problem.
Jan 21, 2020, 1:16 pm
#4
Join Date: Mar 2011
Posts: 129
No reply from status match request (from IHG spire)
Hello. I applied around 2 weeks ago for the current status match promotion (from IHG Spire Ambassador) and have heard nothing. Anyone else had recent experience with the current status match/challenge offer?
Jan 22, 2020, 1:26 am
#5
Join Date: Sep 2014
Programs: IHG Platinum
Posts: 629
Jan 22, 2020, 1:54 am
#6
Join Date: Mar 2011
Posts: 129
Thank you, quite helpful to know I'm not the only one. The terms say 5-7 business days so I expected 2 weeks would be a safe maximum... will be missing out on a lot of points in the next few days if my gold status doesn't come through.
Jan 22, 2020, 9:19 am
#7
Join Date: Nov 2019
Programs: BA - Bronze , IHG - Spire Ambassador, Hilton - Diamond
Posts: 133
Did mine in August and it took about 5 days. I did see a thread the other where someone had tried twice and it turns out Hilton had not been receiving the mails because the picture files they had attached were not JPGs...might be a factor
Jan 27, 2020, 2:41 am
#9
Join Date: Mar 2015
Programs: HH Diamond, GHA Titanium
Posts: 1,960
Last year I tried to status challenge IHG Platinum but they never got back to me after weeks of waiting, and never replied any of my emails. I tried twice and gave up then got a challenge granted against Discovery instead.
Jan 29, 2020, 5:05 pm
#10
Join Date: Mar 2011
Posts: 129
Update: status match finally cleared, so it took 21 days from the original request. I contacted customer service twice and this may have helped. Note to anyone else waiting: I didn't get any email or in-app notification. The status just changed.
Aug 7, 2020, 1:47 am
#11
Join Date: Aug 2001
Location: Paris, France
Programs: IHG, CC, HH, AF, AA, UA
Posts: 830
Hello,
I've registered for a status match a week ago and quickly received an e-mail asking me to confirm whether I really wanted it considering the circumstances.
As I already had stays planned, I immediately answered that I did, but did not get any feedback after that.
Since my first stay is coming tomorrow, I'm worried that I will not get the Gold benefits as well as the corresponding nights included in my count.
Any way to expedite the process (3 mails + 1 call did not result in any progress yet)?
I've also just tried sending a message to Hilton Honors Ambassador on Flyertalk.
Hope that will work or I may have to change my plans.
I've registered for a status match a week ago and quickly received an e-mail asking me to confirm whether I really wanted it considering the circumstances.
As I already had stays planned, I immediately answered that I did, but did not get any feedback after that.
Since my first stay is coming tomorrow, I'm worried that I will not get the Gold benefits as well as the corresponding nights included in my count.
Any way to expedite the process (3 mails + 1 call did not result in any progress yet)?
I've also just tried sending a message to Hilton Honors Ambassador on Flyertalk.
Hope that will work or I may have to change my plans.
Last edited by yann; Aug 7, 2020 at 3:14 am
Aug 17, 2020, 3:40 pm
#13
Join Date: Aug 2020
Posts: 3
I'm having the same issues as you, and no response through email except the initial one asking for confirmation. I tried calling and the representative just said to try emailing again. I've also sent a message to Hilton Honors Ambassador, so hopefully they'll be able to help quickly since I have a reservation for tomorrow.
Aug 17, 2020, 6:08 pm
#14
Join Date: Aug 2001
Location: Paris, France
Programs: IHG, CC, HH, AF, AA, UA
Posts: 830
Hello,
That was definitely the most efficient channel.
The Flyertalk representative(s) responded on the same day while it took 9 days after my first e-mail to finally get an answer from the Priority Letter team.
That was definitely the most efficient channel.
The Flyertalk representative(s) responded on the same day while it took 9 days after my first e-mail to finally get an answer from the Priority Letter team.
Aug 18, 2020, 5:45 pm
#15
Join Date: Aug 2020
Posts: 3
Seems like you've had better luck than me. I haven't gotten a response from either yet, so looks like I'll miss out on several nights towards the challenge.
