What if I earn diamond before my already existing reservation?
#1
Original Poster
Join Date: Jan 2010
Programs: MAR Lifetime Platinum, Delta Plat., IHG Spire Amb., Hilton Diamond, Hyatt Globalist
Posts: 311
What if I earn diamond before my already existing reservation?
Based on unexpected travel, I will become a diamond shortly. I already have several existing reservations (some award stays, others cash pay) that I made when I was Gold. Will those reservations be "updated" both for diamond "perks" at the hotels and diamond-level points credit when the stays post?
#2
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,027
If you status when you check in is Diamond, you're eligible for Diamond perks. If you status is Diamond when the stay/points post, then you'll get the Diamond bonus points.
#3
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
You should get the 50% diamond point bonus on all stays after you reach diamond, regardless of your status at the time of booking.
The 50% bonus points is about the only perk you will receive as far as on site property benefits go, except for the lounge access if they have an Exec lounge and you aren't upgraded to that floor. If you are staying at any properties with a lounge and dont' get upgraded to that floor, you will receive the benefit ot the lounge access as well regardless of your status when you booked.
The 50% bonus points is about the only perk you will receive as far as on site property benefits go, except for the lounge access if they have an Exec lounge and you aren't upgraded to that floor. If you are staying at any properties with a lounge and dont' get upgraded to that floor, you will receive the benefit ot the lounge access as well regardless of your status when you booked.
#4
In Memoriam
Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 31,801
there is nothing you need to do. Once Hilton gets your status to diamond (it may take a few days after you reach the required nights, stays, whatever) their system will have you as a diamond when you check in. You do not need to do anything else for it to change.
#6
Suspended
Join Date: Nov 1999
Posts: 24,153
Also its a good thing once offically a Diamond to make sure when checking in on reses made before being a Diamond that it shows as Diamond and not Gold
#7
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
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the question is if a persons acct will show the new higher level that they earned. So if my stay last night put me into being Diamond but the stay doesnt get posted till say Weds then any Stay between now and when its posted will still be done @ Gold level, but since tonights stay should post after yesterdays then the person should get the 50% bonus pts as a Diamond when tonights stay posts, just a person shouldnt think that they will beable to get the Diamond benefits till HH makes them Diamond
Also its a good thing once offically a Diamond to make sure when checking in on reses made before being a Diamond that it shows as Diamond and not Gold
Also its a good thing once offically a Diamond to make sure when checking in on reses made before being a Diamond that it shows as Diamond and not Gold
#8
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
I wouldn't count on the interim hotels recognizing status. I don't usually approve of "announcing one's self" as a Diamond, but if they don't actually acknowledge it specifically, I'd remind them with "My status changed after I booked, so I wanted to confirm ...."
#9
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
Regarding Hilton pts posting, it's all about what you are at checkout and thus when it posts.
#10
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,691
I would ask HHonors for a confirmation by fax or to delete and re-enter my HHonors account number once again. When I first reached Diamond a few years back and stayed at the Trafalgar a few weeks later they still had me as Silver... (I jumped from Silver to Gold to Diamond rather quickly).
#11
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
I would ask HHonors for a confirmation by fax or to delete and re-enter my HHonors account number once again. When I first reached Diamond a few years back and stayed at the Trafalgar a few weeks later they still had me as Silver... (I jumped from Silver to Gold to Diamond rather quickly).
If the OP's status isn't showing diamond when he checks out after his first stay as a diamond, and it's an expensive stay, then I would call the diamond desk and ask for a point adjustment and I am sure they will do that on the spot.
#12
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,691
I am not sure what you're trying to say.
I would want for my status to be listed as Diamond when I check-in so that I get all the perks. As I understand the OP wants the same.
When I first reached Diamond I checked in with the hotel and they had me as Silver. I was not upgraded; nor breakfast was offered to me. It al changed when I pointed out that I was Diamond and they called Hhonors to confirm. It was too late to upgrade but they gave me breakfast, a nice bottle of wine in teh room and a couple of drink coupons for the bar as an apology.
So, it is important that the correct status is displayed in their system at check-in.
From my experience, I think the majority of properties review all reservations in the morning/night before and pre-assign rooms. Status is important.
I would want for my status to be listed as Diamond when I check-in so that I get all the perks. As I understand the OP wants the same.
When I first reached Diamond I checked in with the hotel and they had me as Silver. I was not upgraded; nor breakfast was offered to me. It al changed when I pointed out that I was Diamond and they called Hhonors to confirm. It was too late to upgrade but they gave me breakfast, a nice bottle of wine in teh room and a couple of drink coupons for the bar as an apology.
So, it is important that the correct status is displayed in their system at check-in.
From my experience, I think the majority of properties review all reservations in the morning/night before and pre-assign rooms. Status is important.
#13
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
If you are a gold and diamond there isn't much difference between on property benefits unless there is an Executive lounge and you don't get upgraded to that floor.
There is a LOT of difference between silver and gold with onsite benefits. You get the free breakfast and upgrade (if available) and free interent.
A gold member realizes a lot more value of onproperty benefits over a silver member, than a diamond does over a gold with on property perks.
There is a LOT of difference between silver and gold with onsite benefits. You get the free breakfast and upgrade (if available) and free interent.
A gold member realizes a lot more value of onproperty benefits over a silver member, than a diamond does over a gold with on property perks.