25K Bonus Points for Every 10 nights by 12/31/10 - Targeted
#151
Join Date: May 1998
Location: Salt Lake City, Utah USA
Programs: DL 2MM/PM, HH LT <>, Amex Plat
Posts: 1,283
Amazing service from the Diamond Desk via email: replied confirming enrollment in the 10/1 free night promotion on Sunday! They basically said: 'it's targeted but hey, we signed you up.'
Jim
Jim
#152
Join Date: Apr 2009
Location: BNA
Programs: HHonors, A'Club, SPG, Marriott, Priority Club, Hyatt, UA mileage Plus, Miles & More, AAdvantage
Posts: 102
I was targeted for the free night after 10 nights stay...I think is great. If you are on the double bonus points through 9/30, you can rack up on both points and stays. My last stay was at the DT Berkeley Marina in the Bay Area 4 nights and racked up 29,800 points and 4 nights towards the 10 night promo.....At that rate I guestimate in 10 days, 74,500 points and a free night certificate, not a bad deal.
Anyway I hope to be wrong because in september I will be in the same situation with a couple of 4 nights stays in a single hotel.
#153
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,021
No, they would count as 4 nights. By the 10 nights not needing to be consecutive, it just means you don't need to make a 10 night stay in one go. You could do 10 nights via 10 x 1 night stays, 4 nights + 6 nights etc.
#154
Join Date: Jul 2010
Posts: 89
I called the UK call centre on Friday and was told there was no promotion that I was eligible, even when explaining the promotion.
I figured I would try the US DD instead today and was enrolled for the free nights promo without any problem. Even if I only come out with one night, I'll take it happily.
I figured I would try the US DD instead today and was enrolled for the free nights promo without any problem. Even if I only come out with one night, I'll take it happily.
Has anyone else in the UK managed to get signed up?
#155
Join Date: Oct 2009
Location: Germany
Programs: Hilton Lifetime Diamond, Marriott Gold, LH Senator, …
Posts: 259
I am surprised you are having problems in the UK. I called the German CS which is the same as the UK CS (with German speaking agents) and did not have any problems. She even let me chose if I wanted the free night or 25k. Maybe it helped that I already requalified for Diamond all three ways but if you have enough stays I'd just give it another shot and call again.
#156
Join Date: Apr 2004
Location: Omaha
Programs: AA Life Plat 4mm, Hilton Diamond
Posts: 1,460
I sent an email last Thursday to the Hilton website address, turned down; sorry/targeted; offer of 2500 bonus points for my next stay. After reading these posts I called the DD they were great, let me choose free night/25k; hopefully I'll get both.
#157
Join Date: Mar 2010
Location: BWI, DCA, IAD
Programs: SWA A-List Preferred & CP, Delta Diamond, HH Diamond Hyatt Diamond
Posts: 553
I called the DD this morning and the minute I said to the lady that I never get targeted, she said "which one do you want, the free nights or 25k points" and within 30 seconds I was signed up for the promotion.
She told me that she had heard internally that most targeted promos are computer generated with names selected RANDOMLY without any basis of how many points you accrue or use during any given time period. Almost like a slot machine, I guess..
Anyway, just wanted to point out that it took a whopping 2 minutes of my time this morning and a very nice DD lady to sign me up for the promo. With the travel I have left for this year, that will be an extra 100k points easily. Nice!
#158
Join Date: Jan 2010
Location: EWR
Programs: Cattle Class
Posts: 556
The way they count
Initially posted in a wrong thread but here it is.
Just be aware on the way they count qualifying nights.
Let's say you have 3 stays:
1 - 7 Nights
2- 7 Nights
3 - 6 Nights.
You will get only one cert. or 25k points.
This is how they will count
7 nights
7 nights
- Qualified and 1 cert./ 25k points issued.
!!! RESET - 4 qualifying nights will not be carried over
Then after your last stay you will have 1 cert/25k points and 6 qualifying nights towards the next cert/points.
Even you stayed 20 nights with them you will still be short by 4 nights for the second cert. / 25k points.
I had one cert missing from Q1 promotion and they explained me that I didn't qualify even I had 30 nights with them during Q1.
Just be aware on the way they count qualifying nights.
Let's say you have 3 stays:
1 - 7 Nights
2- 7 Nights
3 - 6 Nights.
You will get only one cert. or 25k points.
This is how they will count
7 nights
7 nights
- Qualified and 1 cert./ 25k points issued.
!!! RESET - 4 qualifying nights will not be carried over
Then after your last stay you will have 1 cert/25k points and 6 qualifying nights towards the next cert/points.
Even you stayed 20 nights with them you will still be short by 4 nights for the second cert. / 25k points.
I had one cert missing from Q1 promotion and they explained me that I didn't qualify even I had 30 nights with them during Q1.
#159
Join Date: Mar 2009
Programs: BA Gold, Hhonors Diamond, SPG Platinum, AVIS Presidents' Club
Posts: 563
My next stay is 4 nights but for 2 rooms. Does it count to be 8 nights? I know it is 1 stay but how do they count the nights?
I am new to Diamond, this Diamond desk is available only in USA? I tried to book a nice reward stay yesterday and was told to contact DD?? Then I was given a US number and outside of US regular Hhonors call centers. Can I call them from Europe? I dont want to deal with the regular customer service anymore.
I am new to Diamond, this Diamond desk is available only in USA? I tried to book a nice reward stay yesterday and was told to contact DD?? Then I was given a US number and outside of US regular Hhonors call centers. Can I call them from Europe? I dont want to deal with the regular customer service anymore.
#160
Join Date: Jan 2010
Location: EWR
Programs: Cattle Class
Posts: 556
#161
Join Date: Nov 2009
Location: ORD
Programs: UA 2P; SPG Gold; HH Diamond
Posts: 17
Called the DD and was questioned how I learnt about the promo. I was also informed that it was targeted but would let me sign up and gave me free nights or bonus points options to choose from. All in all took about 2 minutes...
#162
Join Date: Apr 2002
Posts: 2,388
When do the free night certificates have to be redeemed by?
Never mind, got my answer: "The free night certificate is valid for one year after date of issuance at all participating hotels within the Hilton Worldwide portfolio. "
#163
Join Date: Aug 2010
Location: Nova Scotia
Programs: AC*E, HH Diamond
Posts: 5
It took two calls for me. The first call I was informed it was targeted and the second stated that my preferences under my HH profile had disabled the email on HH promotions option and this was the reason why I did not get the promotion email. all signed up.
#164
Join Date: Oct 2009
Location: Germany
Programs: Hilton Lifetime Diamond, Marriott Gold, LH Senator, …
Posts: 259
Initially posted in a wrong thread but here it is.
Just be aware on the way they count qualifying nights.
Let's say you have 3 stays:
1 - 7 Nights
2- 7 Nights
3 - 6 Nights.
You will get only one cert. or 25k points.
This is how they will count
7 nights
7 nights
- Qualified and 1 cert./ 25k points issued.
!!! RESET - 4 qualifying nights will not be carried over
Then after your last stay you will have 1 cert/25k points and 6 qualifying nights towards the next cert/points.
Even you stayed 20 nights with them you will still be short by 4 nights for the second cert. / 25k points.
I had one cert missing from Q1 promotion and they explained me that I didn't qualify even I had 30 nights with them during Q1.
Just be aware on the way they count qualifying nights.
Let's say you have 3 stays:
1 - 7 Nights
2- 7 Nights
3 - 6 Nights.
You will get only one cert. or 25k points.
This is how they will count
7 nights
7 nights
- Qualified and 1 cert./ 25k points issued.
!!! RESET - 4 qualifying nights will not be carried over
Then after your last stay you will have 1 cert/25k points and 6 qualifying nights towards the next cert/points.
Even you stayed 20 nights with them you will still be short by 4 nights for the second cert. / 25k points.
I had one cert missing from Q1 promotion and they explained me that I didn't qualify even I had 30 nights with them during Q1.
#165
Join Date: Jan 2010
Location: EWR
Programs: Cattle Class
Posts: 556
But as I said, I was told that by 5 different HH representatives.
Maybe you just got lucky with 3/4 night stays and it always was a good match.