Will the hotel reception recieve and hold mail/packages?
Jul 29, 2009, 1:41 am
#1
Original Poster
Join Date: Jan 2009
Location: OSL
Posts: 289
Will the hotel reception recieve and hold mail/packages?
I'll be staying at HGI Times Square (NYC) in August and are wondering if the reception will recieve and hold any mail/packages sent to me before my arrival. If anything arrives one day before my arrival, will they be able to hold this for me until I arrive? And how should the mail/package be addressed?
I can't find the e-mail address to HGI Times Square on the hotel information page @ hilton.com. Where can I find the e-mailaddress to HGI Times Square?
I can't find the e-mail address to HGI Times Square on the hotel information page @ hilton.com. Where can I find the e-mailaddress to HGI Times Square?
Jul 29, 2009, 1:54 am
#2
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I've done this several times, addressing packages to my name c/o the hotel and mentioning 'Please hold for guest arriving xx/xx/2009 confirmation #zzzzzzzz'.
The package usually goes to the mailroom and is available when I arrive. Sometimes they make a charge of $10 or so, plus tax of course, negotiable if you have status..
The package usually goes to the mailroom and is available when I arrive. Sometimes they make a charge of $10 or so, plus tax of course, negotiable if you have status..
Jul 29, 2009, 8:41 am
#3
Join Date: Feb 2000
Location: Chicago, IL, USA
Programs: AA EXP, Hilton Diamond
Posts: 574
What did the hotel say when you called and asked?
I'll be staying at HGI Times Square (NYC) in August and are wondering if the reception will recieve and hold any mail/packages sent to me before my arrival. If anything arrives one day before my arrival, will they be able to hold this for me until I arrive? And how should the mail/package be addressed?
I can't find the e-mail address to HGI Times Square on the hotel information page @ hilton.com. Where can I find the e-mailaddress to HGI Times Square?
I can't find the e-mail address to HGI Times Square on the hotel information page @ hilton.com. Where can I find the e-mailaddress to HGI Times Square?
Jul 29, 2009, 8:56 am
#4
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I've done it at several hotels in the past. Never an issue...never a charge to my bill for it.
I've just had the sender address it to my name and arrival date, c/o the hotel name.
I've just had the sender address it to my name and arrival date, c/o the hotel name.
Jul 29, 2009, 9:42 am
#5
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
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Edited to add that I always call the hotel to let them know a package is coming and to hold it for me.
Last edited by Baze; Jul 29, 2009 at 1:27 pm
Jul 29, 2009, 11:17 am
#6
Join Date: Mar 2009
Programs: AF, BA, LH, Hh, Hyatt
Posts: 20
Oh, that's just great news. I'll be spending my birthday in BKK, alternating between Conrad and Millennium Hilton. I'll spread the news with dates for respective hotels to those who said they wanted to send a little something.
Jul 29, 2009, 12:37 pm
#7
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Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 31,801
You really need to call and ask, and find out when you can get those packages.
I once had something sent to a hotel, and the manager, thinking it was valuable, locked it somewhere in his office. I arrived Friday night, he was gone for the weekend, and not due back till Monday, and nobody could figure out how to unlock the closet he puts stuff in.
I know, very stupid procedures on their part to be sure.
It was work related, just had another one shipped to arrive on Saturday, but still.
So call ahead and find out what their specific procedures are.
I once had something sent to a hotel, and the manager, thinking it was valuable, locked it somewhere in his office. I arrived Friday night, he was gone for the weekend, and not due back till Monday, and nobody could figure out how to unlock the closet he puts stuff in.
I know, very stupid procedures on their part to be sure.
It was work related, just had another one shipped to arrive on Saturday, but still.
So call ahead and find out what their specific procedures are.