One-Way fee Hertz TUS
Jun 12, 2022, 1:56 pm
#1
Original Poster
Join Date: Jun 2022
Posts: 1
One-Way fee Hertz TUS
I rented at an off-airport location in TUS for five days, due back at 1200 Saturday. When I got there a few minutes later, the location was closed - it closed at 1200. I called the 800 number and asked what to do. The kid told me that the only location open was the TUS airport site, so I'd have to take it there. That's approx 10 miles away. We drove there, dropped it off, but the kid there added a $250 Intercity fee which I didn't see until I got home and out of the 110 degree heat.
1. Is this fair?
2. Do I have a recourse or are we screwed, HAHAHAHA?
1. Is this fair?
2. Do I have a recourse or are we screwed, HAHAHAHA?
Jun 12, 2022, 4:12 pm
#2
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,600
So you returned to location after it was closed and then went to a different location to return the vehicle? You then got charged additional fee for the return to this other location
Cannot see anything unfair in that and cannot see what recourse you would have ( or even expect to have )
Cannot see anything unfair in that and cannot see what recourse you would have ( or even expect to have )
Jun 12, 2022, 4:27 pm
#3
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I rented at an off-airport location in TUS for five days, due back at 1200 Saturday. When I got there a few minutes later, the location was closed - it closed at 1200. I called the 800 number and asked what to do. The kid told me that the only location open was the TUS airport site, so I'd have to take it there. That's approx 10 miles away. We drove there, dropped it off, but the kid there added a $250 Intercity fee which I didn't see until I got home and out of the 110 degree heat.
1. Is this fair?
2. Do I have a recourse or are we screwed, HAHAHAHA?
1. Is this fair?
2. Do I have a recourse or are we screwed, HAHAHAHA?
It sounds like you are local to Tucson. Would a one-week rental (with a return on Monday) have been any more expensive than the five-day rental you booked?
Jun 12, 2022, 4:40 pm
#4
Join Date: Mar 2021
Posts: 224
I rented at an off-airport location in TUS for five days, due back at 1200 Saturday. When I got there a few minutes later, the location was closed - it closed at 1200. I called the 800 number and asked what to do. The kid told me that the only location open was the TUS airport site, so I'd have to take it there. That's approx 10 miles away. We drove there, dropped it off, but the kid there added a $250 Intercity fee which I didn't see until I got home and out of the 110 degree heat.
1. Is this fair?
2. Do I have a recourse or are we screwed, HAHAHAHA?
1. Is this fair?
2. Do I have a recourse or are we screwed, HAHAHAHA?
Jun 12, 2022, 5:03 pm
#5
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Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,586
It depends on the rate code -- if any -- one uses when making the reservation. And there might not be a drop charge, per se, but the base rate could just be higher with an airport return location.
Jun 12, 2022, 6:52 pm
#6
Join Date: Mar 2021
Posts: 224
Im sure for a lot of major airports, no matter what RQ is used, the drop off is free or flat rate (no matter if it shows a separate drop fee or not). You can run a dummy booking to see. Definitely different from several years ago when most of the US rates had the ridiculously accumulated drop fee charges. But again if the op really called hertz, hertz would definitely told you how much the new total is.
Jun 12, 2022, 7:56 pm
#7
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Join Date: Jan 2002
Posts: 44,600
Im sure for a lot of major airports, no matter what RQ is used, the drop off is free or flat rate (no matter if it shows a separate drop fee or not). You can run a dummy booking to see. Definitely different from several years ago when most of the US rates had the ridiculously accumulated drop fee charges. But again if the op really called hertz, hertz would definitely told you how much the new total is.
Jun 12, 2022, 9:18 pm
#8
Moderator, Hertz; FlyerTalk Evangelist
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As the OP posted their question in a thread well over a decade old, I went ahead and split the discussion into a new thread.
Thanks
Jason8612 Hertz Mod
Thanks
Jason8612 Hertz Mod
Jun 12, 2022, 9:36 pm
#9
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Posts: 29,586
Im sure for a lot of major airports, no matter what RQ is used, the drop off is free or flat rate (no matter if it shows a separate drop fee or not). You can run a dummy booking to see. Definitely different from several years ago when most of the US rates had the ridiculously accumulated drop fee charges. But again if the op really called hertz, hertz would definitely told you how much the new total is.
If I use my alma mater's leisure contract code -- which Hertz expressly permits alumni to use -- I get this rate for a pick up at Ina Road, and a drop at TUS:
