Hertz Do Not Renters List

Old Dec 25, 18, 6:38 pm
  #1  
Original Poster
 
Join Date: Dec 2018
Posts: 1
Hertz Do Not Renters List

I rented a vehicle in 2014 from Philadelphia airport from Hertz .I was involved in an accident while an unauthorized driver was operating the vehicle. I regret that I did that & made a unconscious decision to not pay the extra fee for adding the driver and have learned from the experience that either you have to pay the fee for the extra driver or pull over to rest until you are able to operate the vehicle safely. I have rented from other rental car companies , such as Avis, Budget, Enterprise, etc., with no further accidents, I would like to rent again from Hertz because I like the company, brands they offer, ease of renting, basically . Hertz was made whole by your insurance and that it has been almost 5 years, so I would like for you to please reconsider renting to me again in the future because this Do Not Renters List is breaking my heart . I was a member to Hertz and had a great track record for years .Please take my sincere apology into consideration and restore my rental privileges again .
jamaal609 is offline  
Old Dec 25, 18, 7:55 pm
  #2  
 
Join Date: Jan 2009
Location: New York suburbs
Posts: 3,443
FlyerTalk is not run by company representatives. (They do monitor it for unauthorized coupon codes, etc.) This is also the Avis/Budget discussion forum, not Hertz.
Auto Enthusiast is offline  
Old Dec 28, 18, 7:21 am
  #3  
 
Join Date: Dec 2012
Posts: 44
Have you asked the DNR department, or just random internet strangers?
Ummmwhat is offline  
Old Dec 28, 18, 7:26 am
  #4  
A FlyerTalk Posting Legend
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 42,818
Contact Hertz.

I would not use the word "unconscious" in describing your conduct.
m907, Auto Enthusiast and jerry305 like this.
Often1 is offline  
Old Dec 30, 18, 3:02 pm
  #5  
 
Join Date: Jun 2009
Location: Graham, NC
Programs: USAirways CHPR , UA 1K M, AA PREM, AVIS First, HYATT Diamond, Holiday Inn.
Posts: 521
Send an email

Originally Posted by jamaal609 View Post
I rented a vehicle in 2014 from Philadelphia airport from Hertz .I was involved in an accident while an unauthorized driver was operating the vehicle. I regret that I did that & made a unconscious decision to not pay the extra fee for adding the driver and have learned from the experience that either you have to pay the fee for the extra driver or pull over to rest until you are able to operate the vehicle safely. I have rented from other rental car companies , such as Avis, Budget, Enterprise, etc., with no further accidents, I would like to rent again from Hertz because I like the company, brands they offer, ease of renting, basically . Hertz was made whole by your insurance and that it has been almost 5 years, so I would like for you to please reconsider renting to me again in the future because this Do Not Renters List is breaking my heart . I was a member to Hertz and had a great track record for years .Please take my sincere apology into consideration and restore my rental privileges again .
Have you thought about sending Hertz an email and explaining what happened?
ACC2008 is offline  
Old Jan 5, 19, 4:36 pm
  #6  
 
Join Date: Aug 2004
Location: SAT
Programs: AA PLT, BA Gold, TK Gold, Hyatt Gold, Hilton Gold, Gold SPG, AS 75K, QR PLT
Posts: 5,766
call 405-775-3091
Deltahater is offline  
Old Jan 5, 19, 5:14 pm
  #7  
A FlyerTalk Posting Legend
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 42,818
Call. Do not write unless you are asked to submit something.
Often1 is offline  
Old Jan 5, 19, 9:37 pm
  #8  
 
Join Date: Sep 2018
Location: Miami,Fl
Programs: Hertz PC, National Executive Elite, Marriott Platinum, Chase Sapphire Reserve, HH Diamond
Posts: 166
Originally Posted by Often1 View Post
Call. Do not write unless you are asked to submit something.
why?
Joonydell is offline  
Old Jan 5, 19, 9:47 pm
  #9  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 21,444
Originally Posted by jamaal609 View Post
I rented a vehicle in 2014 from Philadelphia airport from Hertz .I was involved in an accident while an unauthorized driver was operating the vehicle. I regret that I did that & made a unconscious decision to not pay the extra fee for adding the driver and have learned from the experience that either you have to pay the fee for the extra driver or pull over to rest until you are able to operate the vehicle safely. I have rented from other rental car companies , such as Avis, Budget, Enterprise, etc., with no further accidents, I would like to rent again from Hertz because I like the company, brands they offer, ease of renting, basically . Hertz was made whole by your insurance and that it has been almost 5 years, so I would like for you to please reconsider renting to me again in the future because this Do Not Renters List is breaking my heart . I was a member to Hertz and had a great track record for years .Please take my sincere apology into consideration and restore my rental privileges again .


Unless Hertz was made whole by you or your insurance instead of Hertz' own Insurance, what reason would Hertz have to take you off of its DNR list?
guv1976 is offline  
Old Jan 6, 19, 8:28 am
  #10  
A FlyerTalk Posting Legend
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 42,818
Originally Posted by Joonydell View Post
why?
So that you can engage in a two-way conversation. If you want to get to "yes" the way to do that is to find out what the issue is. A basic technique of engaging others.

As it stands the key question is likely to be whether Hertz is out any cash here (it self-insures for these smallish amounts). While small to Hertz, that may be large or too large for OP and Hertz may want to see OP's payment before it considers, let alone grants, a removal from its DNR list.

Bottom line is that for a large organization it likely makes little sense to do business with someone who has cost the company more than it will make in net revenue from that customer over a lifetime.
Joonydell and cestmoi123 like this.
Often1 is offline  
Old Jan 7, 19, 12:58 pm
  #11  
 
Join Date: Oct 2016
Posts: 1,035
Originally Posted by guv1976 View Post


Unless Hertz was made whole by you or your insurance instead of Hertz' own Insurance, what reason would Hertz have to take you off of its DNR list?
If the guy really thinks that a message board is actually Hertz customer service and this is the best place to get himself off the DNR list, I don't think he's going to have an answer for that.
Auto Enthusiast likes this.
m907 is offline  
Old Jan 7, 19, 3:45 pm
  #12  
FlyerTalk Evangelist
 
Join Date: Apr 2001
Location: NYC
Posts: 23,195
I wouldn't rent him or her a car.
Joonydell likes this.
ijgordon is offline  

Thread Tools
Search this Thread