How to avoid an SUV
Aug 5, 2003 | 12:55 pm
#1
Original Poster
Join Date: Apr 2000
Location: Chicago Illinois
Programs: 1MM UA
Posts: 1,753
How to avoid an SUV
Three times in the last year I've made a reservation for a car, only to be handed an SUV when I get to the HERTZ lot. My reservations have been one each for compact, intermediate, and full size. When I've gone back to the counter, only once have I been able to get a real car. (Three different cities. And only Hertz.)
Does anyone know a way to keep this from happening? Thanks.
Does anyone know a way to keep this from happening? Thanks.
Aug 5, 2003 | 1:19 pm
#2
Join Date: Nov 2002
Location: YYZ
Programs: Recovering long-time AC SE100K (currently E50K), Accor Gold, Marriott Gold, Hertz President's Circle
Posts: 1,033
You can ask Hertz to indicate in your profile that you prefer not to have SUVs. But if that's all there is when you get to the lot, you'll still be SOL.
Aug 6, 2003 | 4:25 pm
#3
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 53,011
You can do as Canuck says: have them enter a note in your profile. Mine says "No Crown Vic/Grand Marquis", I think.
Someone also told me once that there is an actual flag in the database that essentially says "Never upgrade". It's for Golds who always want exactly what they book. You could ask about that as well.
Someone also told me once that there is an actual flag in the database that essentially says "Never upgrade". It's for Golds who always want exactly what they book. You could ask about that as well.
Aug 7, 2003 | 9:00 am
#4
Original Poster
Join Date: Apr 2000
Location: Chicago Illinois
Programs: 1MM UA
Posts: 1,753
Thanks for the advice.
I checked the part of my "profile" which I can access on the web, and there isn't any way to access such a comment. So I've emailed them this request.
Thanks again.
I checked the part of my "profile" which I can access on the web, and there isn't any way to access such a comment. So I've emailed them this request.
Thanks again.
Aug 16, 2003 | 9:41 pm
#6
Join Date: Nov 2002
Location: Chicago, IL USA
Posts: 874
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by sosafan:
Someone from Hertz emailed me back very promptly that they would put "no SUV" in
my profile.
</font>
Someone from Hertz emailed me back very promptly that they would put "no SUV" in
my profile.
</font>
What email address did you use? I've also been victimized by SUVs. (I like small cars, not giant Lincoln Navigators!) If only they would upgrade to the Jags and Volvos instead of SUVs...
Aug 17, 2003 | 2:22 pm
#7
Original Poster
Join Date: Apr 2000
Location: Chicago Illinois
Programs: 1MM UA
Posts: 1,753
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by L Dude 7:
What email address did you use? </font>
What email address did you use? </font>
http://www.hertz.com/
I received an email back from [email protected].
Aug 19, 2003 | 4:59 pm
#8
Join Date: Jul 2001
Location: Hotlanta, GA; Starwood Platinum; Delta Platinum Medallion
Posts: 554
Why is that when I want a small car (downtown Boston) I always get the upgrade to a SUV, but when I need one... I know I'll never get the upgrade, so I am forced to shell out major $ to get one.
Aug 20, 2003 | 8:11 am
#9
Join Date: Jul 2002
Posts: 2,069
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Razzle-D:
Why is that when I want a small car (downtown Boston) I always get the upgrade to a SUV, but when I need one... I know I'll never get the upgrade, so I am forced to shell out major $ to get one.</font>
Why is that when I want a small car (downtown Boston) I always get the upgrade to a SUV, but when I need one... I know I'll never get the upgrade, so I am forced to shell out major $ to get one.</font>
Methinks it's a like upgrading to a convertible during April in Florida or Hawaii... versus a converitble in Montana in November.