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Old Jun 25, 2003 | 2:42 pm
  #1  
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Join Date: Jan 2003
Location: NW Plat, DL GM
Posts: 30
3rd form of ID

I'm a 5* (actually I think my next rental puts me into Pres), and I have a rental at LAX next weekend. In the reservation summary under Warning Messages, it says 3rd form of ID required. I have never seen this before, or maybe just didn't notice it. The rental conditions didn't seem to provide any clarification. Anyone know what this is?
wavehunter is offline  
Old Jun 25, 2003 | 3:38 pm
  #2  
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Join Date: Feb 2003
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Interesting; what class of car are you renting?

Myself and a colleague just picked up a car (Jaguar X-Type, 'PDMR' class I think) at Milan Malpensa and he was asked for a second credit card (???) which was slightly tricky as he'd only brought one with. I ended up having paying for the rental with my Amex and guaranteeing with my Visa.

This was also something that hadn't been mentioned anywhere when booking.
NickW is offline  
Old Jun 26, 2003 | 5:41 am
  #3  
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I've had this pop up with some Prestige Collection rentals. Using Gold service, I've never been asked for said 3rd form of ID.
Axey is offline  
Old Jun 26, 2003 | 9:26 am
  #4  
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Join Date: Jan 2003
Location: NW Plat, DL GM
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I am renting an Explorer, definitely not a prestige vehicle. I have a Hertz Local Edition rental scheduled 2 days later which did not produce the same warning for 3rd form of ID.
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Old Jun 27, 2003 | 5:34 pm
  #5  
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This is one time I think it's best to go directly to Hertz Gold and ask someone knowledgeable to explain it.

It's a new one to me FWIW.
hnechets is offline  
Old Jun 29, 2003 | 4:11 am
  #6  
 
Join Date: Oct 2002
Location: Co. Durham, UK
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I found the same problem with a gold rental I booked last year in Nov.for pick up in Feb. Explanation was that either the credit card on file as part of profile expired between booking and pick up or I was using a different card to that on file.
Changed the data and not had the message again.
Exraf
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