Unable to book online for Italy
Feb 16, 2016, 4:47 am
#1
FlyerTalk Evangelist
Original Poster
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,483
Unable to book online for Italy
Strange problem. When I log into my Hertz account, I am unable to book online for Italy. Any station, any car category shows up as Call to Book. If I logout, I can check rates and book as usual even with the same CDP code. What is happening? 
I called Hertz web support and they had no clue.
I called Hertz web support and they had no clue.
Feb 16, 2016, 10:59 am
#2
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,625
What are your preferences in your Hertz account for Europe for
Collision Damage Waiver
Theft Protection
Super Cover
Personal Insurance/Personal Accident Insurance
and do the rates being quoted when not logged in match up with your preference settings? ( e.g. CDW is set to decline but the rates quoted when not logged in inmclude CDW )
If they are different, try changing then to match what the rates being quoted when not logged in give
Collision Damage Waiver
Theft Protection
Super Cover
Personal Insurance/Personal Accident Insurance
and do the rates being quoted when not logged in match up with your preference settings? ( e.g. CDW is set to decline but the rates quoted when not logged in inmclude CDW )
If they are different, try changing then to match what the rates being quoted when not logged in give
Feb 17, 2016, 1:29 am
#3
FlyerTalk Evangelist
Original Poster
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,483
What are your preferences in your Hertz account for Europe for
Collision Damage Waiver
Theft Protection
Super Cover
Personal Insurance/Personal Accident Insurance
and do the rates being quoted when not logged in match up with your preference settings? ( e.g. CDW is set to decline but the rates quoted when not logged in inmclude CDW )
If they are different, try changing then to match what the rates being quoted when not logged in give
Collision Damage Waiver
Theft Protection
Super Cover
Personal Insurance/Personal Accident Insurance
and do the rates being quoted when not logged in match up with your preference settings? ( e.g. CDW is set to decline but the rates quoted when not logged in inmclude CDW )
If they are different, try changing then to match what the rates being quoted when not logged in give
It was CDW. My profile is set to decline CDW while rates in Italy include CDW. The website should have given me a rate with a note on CDW. Silly Hertz website.