One way fee refund
Dec 10, 2015, 1:10 pm
#16
Join Date: Jul 2001
Location: Near Pittsburgh, Pennsylvania, USA, Earth (PIT)
Programs: Airline/TSA Avoidance Platinum, Hotel Disloyalty Silver, Hertz 1.7*
Posts: 5,277
Apologies for hijacking this thread, but I have a very similar question.
My Hertz rental is one way from LAX to SFO, on a Pay at Location basis.
My online confirmation does not show any amount for one-way fees, but does have the following statement:
One-way rental confirmed. We acknowledge that you intend to pick the vehicle up at one Hertz location, and return it to a different Hertz location. Any costs applicable to this are listed under Drop Fee in your reservation details, and are payable at the location
So I called Hertz CS to ask them where I find "Drop Fee $0" or something similar actually written down so that I can take it with me to wave under the agent's nose at pick-up / drop-off (many years of renting cars has made me cynical in the extreme
)
According to CS:
(a) the rental cost ($250 for a full-size for a week) includes the Drop Fee, which if true I think is a fantastic bargain
(b) "If it's not listed on the reservation, then we don't charge it" :O
Personally, I expect a Hertz person at one end of my journey or the other to suddenly produce a bill for several hundred dollars, but we shall see...
My Hertz rental is one way from LAX to SFO, on a Pay at Location basis.
My online confirmation does not show any amount for one-way fees, but does have the following statement:
One-way rental confirmed. We acknowledge that you intend to pick the vehicle up at one Hertz location, and return it to a different Hertz location. Any costs applicable to this are listed under Drop Fee in your reservation details, and are payable at the location
So I called Hertz CS to ask them where I find "Drop Fee $0" or something similar actually written down so that I can take it with me to wave under the agent's nose at pick-up / drop-off (many years of renting cars has made me cynical in the extreme
)According to CS:
(a) the rental cost ($250 for a full-size for a week) includes the Drop Fee, which if true I think is a fantastic bargain
(b) "If it's not listed on the reservation, then we don't charge it" :O
Personally, I expect a Hertz person at one end of my journey or the other to suddenly produce a bill for several hundred dollars, but we shall see...
Over the years it has been most common for Hertz to price the one-way into the rate, with the possible exception of more extreme distances than something like LAX-SFO. And, it is in fact disclosed in the confirmation total in the instances when a drop fee applies.
Personally I'd be pretty confident that the rate and what the phone agent told you is correct. And yes you would have to make sure of liability insurance as guv said.
