Infuriating Website Bug
Dec 27, 2014 | 5:08 pm
#1
Original Poster
Join Date: Jul 2010
Location: Tonbridge
Programs: BAEC Silver
Posts: 2,037
Infuriating Website Bug
I've been having this problem for a while, Hertz have told me they are aware but still nothing has been done to fix it!
I have a Hertz Charge card in my Gold Plus profile, which is charged to my employer. There is also a business address for my employer. I can't change my employer details.
Sometime in the last few months the business name disappeared from my profile. The website won't let me edit the business name field. If I try to change any other information on the billing page, such as my own credit card, it says the business name field must be completed, even though it is impossible!
Just noticed that all my credit cards have been cleared from my profile and I have a rental tomorrow. So no gold service because I can't edit my profile. So annoying!
I have a Hertz Charge card in my Gold Plus profile, which is charged to my employer. There is also a business address for my employer. I can't change my employer details.
Sometime in the last few months the business name disappeared from my profile. The website won't let me edit the business name field. If I try to change any other information on the billing page, such as my own credit card, it says the business name field must be completed, even though it is impossible!
Just noticed that all my credit cards have been cleared from my profile and I have a rental tomorrow. So no gold service because I can't edit my profile. So annoying!
Dec 29, 2014 | 8:41 am
#2
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,579
I've been having this problem for a while, Hertz have told me they are aware but still nothing has been done to fix it!
I have a Hertz Charge card in my Gold Plus profile, which is charged to my employer. There is also a business address for my employer. I can't change my employer details.
Sometime in the last few months the business name disappeared from my profile. The website won't let me edit the business name field. If I try to change any other information on the billing page, such as my own credit card, it says the business name field must be completed, even though it is impossible!
Just noticed that all my credit cards have been cleared from my profile and I have a rental tomorrow. So no gold service because I can't edit my profile. So annoying!
I have a Hertz Charge card in my Gold Plus profile, which is charged to my employer. There is also a business address for my employer. I can't change my employer details.
Sometime in the last few months the business name disappeared from my profile. The website won't let me edit the business name field. If I try to change any other information on the billing page, such as my own credit card, it says the business name field must be completed, even though it is impossible!
Just noticed that all my credit cards have been cleared from my profile and I have a rental tomorrow. So no gold service because I can't edit my profile. So annoying!