Notes To Location
#1
Original Poster


Join Date: Jul 2010
Location: NYC
Programs: CO Platinum/1K, SPG Platinum/Ambassador
Posts: 1,759
Notes To Location
An agent at SLC was telling me the other day that I can put a note to them somewhere in my reservation. Specifically, I really like cars with leather seats. He said that note could help tip the location I'm booking at off to that. Anyone know where this is?
#2
FlyerTalk Evangelist




Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Choice Plat, IHG Plat, Avis PC, Natl Exec, Greyhound Road Rwds
Posts: 20,101
-J.
#4
Join Date: Mar 2014
Posts: 45
I'm fairly certain that these notes don't actually generate anywhere we can read them if you do them online. About all we can see is if you put a preference for a specific model of vehicle.
That said, on Hertz's end we do have the ability to input like 100 characters of "notes" in a special portion of the reservation (a spot for a home address for pickup service, etc), so an agent could definitely put in if you were speaking to them. Some online-made reservations are screwy and don't allow you to update them after putting notes in though.
I would never see these notes though unless I was specifically pulling up your reservation for some reason. I wouldn't see the notes if I was going through the checkout process.
That said, on Hertz's end we do have the ability to input like 100 characters of "notes" in a special portion of the reservation (a spot for a home address for pickup service, etc), so an agent could definitely put in if you were speaking to them. Some online-made reservations are screwy and don't allow you to update them after putting notes in though.
I would never see these notes though unless I was specifically pulling up your reservation for some reason. I wouldn't see the notes if I was going through the checkout process.

