Points not posting again?
 

Two rentals this week (BHM and CLE). Hertz.dumb shows the correct number of total rentals, but the points haven't posted.

Anyone else having any new issues with points not posting?

Yes, me as well.

Rented a car from Bristol North a couple of weeks ago and the rental showed, but zero points. Just handed one back at ZRH a couple of hours ago, so will see if that one posts, otherwise it's a call to Customer Service.

I got two rentals that the points did not post. The rental count went up, but the points did not. I think going to Hertz CS will help.

Same here, what's unfortunate, the problem is random:

Returned a car on 6/13 - took 4 days for points to post.
Returned a car on 6/15 - points have not posted
Returned a car on 6/18 - points have not posted
Returned a car on 6/20 - points have not posted
Returned a car on 6/23 (yesterday) - points posted immediately.

The rental count went up (which is all that matters to me :cool:). I will talk to CS later this week but before that, I submitted a missing points request. I know the 'missing points' request system does not work, but some CS always insists to try that first.

I infrequently check my points from Hertz. Last week, I decided to. I had 0 points added for all of Feb, March, April, and most of May! (I rent a car every week). This coupled with their putrid CS, and IT issues with my company's travel tool, and Hertz's booking system have led me to FIRE Hertz!!
National did a status match, easily for me, to Executive Elite, and already I feel better! Hertz blows! A few co-workers, have already made the switch and love National. In one phone call with National, I got better CS than 20 with Hertz.
Bye bye Hertz!

It's the same with me as well. My two weeks worth of points have not posted.

They won't give me FF pts for my rentals because apparently the rental charges were too small, but they didn't hesitate to charge me the $0.75/day plus tax FF surcharge anyway.

Call to get a refund

I didn't know that there was a minimum $ amount that was required to get FF Miles.

I filled out missing points request too, knowing full well nothing comes of it. I tweeted them about it, and they added the points manually, but not the right amount.

This is getting pretty annoying. I may do what others have done and switch companies because I am about tired of Hertz, their old-... clunkers, and their terrible IT.

None of mine posted either. They charged me for Aeroplan FF pts but won't give them to me.

My YTD tally suddenly dropped to '0'.... so not only are my points/rental credits not posting, they are actually disappearing.

We deserve better, don't we?

I emailed for a refund and they replied saying they will credit me the points.

points for my rentals from last week appeared today.

Same for me!