HA to Increase Penalties on Tickets?
#1
Original Poster
Join Date: Jul 2004
Posts: 89
HA to Increase Penalties on Tickets?
Can anyone confirm that HA will be increasing the fees that are charged to change flight times, dates and interisland tickets will now be non-refundable.
Traveled to HNL in January and while waiting for my flight, some HA agents at the boarding gate were discussing penalty increases that will be effective on Feb. 1. I wonder if AQ will follow suit if this is true.
Aloha
Traveled to HNL in January and while waiting for my flight, some HA agents at the boarding gate were discussing penalty increases that will be effective on Feb. 1. I wonder if AQ will follow suit if this is true.
Aloha
#2
In Memoriam




Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
Booking a dummy reservation, these are the change fees from the fare rules; looks like some of the fees went up
:
STANDARD RULES AND RESTRICTIONS FOR TICKETS PURCHASED ON HAWAIIANAIR.COM FOR TRAVEL BETWEEN CONTINENTAL U.S.A & HAWAII AND SOUTH PACIFIC & HAWAII:
- Special fares only available on HawaiianAir.com.
- Seats are limited and may not be available on all flights.
- Fares cannot be applied to tickets already purchased
- All advertised fares and prices on HawaiianAir.com are displayed in US Dollars
unless otherwise stated.
- Tickets are non-transferable and non-refundable.
- Confirmed reservations only, no open tickets allowed.
- Regular upgrade procedures for revenue tickets will apply.
- Fares may not be combined with, applied to, or used in conjunction with any other
published fares, discounts, promotional offers or tour packages.
- Flights booked in H and K class of service DO NOT qualify for other airline frequent
flyer miles.
- Unaccompanied children are subject to rules under the contract of carriage. Go to
the following web site address for details on age restrictions and fees:
http://www.hawaiianair.com/flightinf...ule.asp?cr=050
- International Travel Document Requirements - Go to the following web site for rules
under the contract of carriage for international travel:
http://www.hawaiianair.com/flightinf...ule.asp?cr=010
- Fares/Rules subject to change at anytime without notice.
- Other restrictions may apply.
RULES AND RESTRICTIONS FOR SOW50WEB WEB SPECIAL PURCHASED ON HAWAIIANAIR.COM FOR TRAVEL WHOLLY WITHIN HAWAII:
- Special fares reservations may not be held. Tickets must be purchased at the same
time reservation is confirmed.
CHANGE FEE FOR SOW50WEB WEB SPECIAL FOR TRAVEL WHOLLY WITHIN HAWAII (CHANGE FEES APPLY PER FARE BREAKPOINT):
- If date/flight change results in the original booking class being available - fee of
$50.00USD will apply.
- If date/flight change results in original booking class not being available the
change is to be made in Y class - fee of $75.00USD will apply.
- Fares/Rules subject to change at anytime without notice.
- Other restrictions may apply.
CHANGE FEE FOR TRAVEL BETWEEN THE CONTINENTAL U.S.A. AND HAWAII AND BETWEEN POINTS WITHIN THE CONTINENTAL U.S.A. (CHANGE FEES APPLY PER FARE BREAKPOINT):
- If date/flight change results in the original booking class being available - fee of
$125USD will apply.
- If date/flight change results in original booking class not being available the
change is to be made in Y class - fee of $150USD will apply.
- Changes to Origin/Destination in Same booking class made on same day - fee of
$125.00USD will apply.
- Changes to Origin/Destination in Same booking class made on different day - fee of
$200.00USD will apply.
- Changes to Origin/Destination when Original booking class not available made on same
day, change is to made in Y class - fee of $250.00USD will apply.
- Changes to Origin/Destination when Original booking class not available made on
different day, change is to made in Y class - fee of $350.00USD will apply.
- First Class bookings made in P class (promotional fares) can only be changed to
dates and/or routes where P class is available - refer to appropriate fees above.
- Fares/Rules subject to change at anytime without notice.
- Other restrictions may apply.
CHANGE FEE FOR TRAVEL BETWEEN THE INTERNATIONAL POINTS. AND HAWAII/CONTINENTAL USA (CHANGE FEES APPLY PER FARE BREAKPOINT):
- If date/flight change results in the original booking class being available - fee of
$125.00USD will apply.
- If date/flight change results in original booking class not being available the
change is to be made in Y class - fee of 200.00USD will apply.
- Changes to Origin/Destination in Same booking class made on same day - fee of
$125.00USD will apply.
- Changes to Origin/Destination in Same booking class made on different day - fee of
$200.00USD will apply.
- Changes to Origin/Destination when Original booking class not available made on same
day, change is to made in Y class - fee of $300.00USD will apply.
- Changes to Origin/Destination when Original booking class not available made on
different day, change is to made in Y class - fee of $400.00USD will apply.
- First Class bookings made in P class (promotional fares) can only be changed to
dates and/or routes where P class is available - refer to appropriate fees above.
- Fares/Rules subject to change at anytime without notice.
- Other restrictions may apply.
CHANGE FEE FOR TRAVEL WHOLLY WITHIN HAWAII (CHANGE FEES APPLY PER FARE BREAKPOINT):
- If date/flight change results in the original booking class being available - fee of
$25.00USD will apply.
- If date/flight change results in original booking class not being available the
change is to be made in Y class - fee of $40.00USD will apply.
- Changes to Origin/Destination in Same booking class made on same day - fee of
$40.00USD will apply.
- Changes to Origin/Destination in Same booking class made on different day - fee of
$40.00USD will apply.
- Changes to Origin/Destination when Original booking class not available made on same
day, change is to made in Y class - fee of $50.00USD will apply.
- Changes to Origin/Destination when Original booking class not available made on
different day, change is to made in Y class - fee of $50.00USD will apply.
- Tickets are refundable with an administrative fee of $25.00USD per ticket.
- First Class fares - no fee for changes.
- Fares/Rules subject to change at anytime without notice.
- Other restrictions may apply.
:STANDARD RULES AND RESTRICTIONS FOR TICKETS PURCHASED ON HAWAIIANAIR.COM FOR TRAVEL BETWEEN CONTINENTAL U.S.A & HAWAII AND SOUTH PACIFIC & HAWAII:
- Special fares only available on HawaiianAir.com.
- Seats are limited and may not be available on all flights.
- Fares cannot be applied to tickets already purchased
- All advertised fares and prices on HawaiianAir.com are displayed in US Dollars
unless otherwise stated.
- Tickets are non-transferable and non-refundable.
- Confirmed reservations only, no open tickets allowed.
- Regular upgrade procedures for revenue tickets will apply.
- Fares may not be combined with, applied to, or used in conjunction with any other
published fares, discounts, promotional offers or tour packages.
- Flights booked in H and K class of service DO NOT qualify for other airline frequent
flyer miles.
- Unaccompanied children are subject to rules under the contract of carriage. Go to
the following web site address for details on age restrictions and fees:
http://www.hawaiianair.com/flightinf...ule.asp?cr=050
- International Travel Document Requirements - Go to the following web site for rules
under the contract of carriage for international travel:
http://www.hawaiianair.com/flightinf...ule.asp?cr=010
- Fares/Rules subject to change at anytime without notice.
- Other restrictions may apply.
RULES AND RESTRICTIONS FOR SOW50WEB WEB SPECIAL PURCHASED ON HAWAIIANAIR.COM FOR TRAVEL WHOLLY WITHIN HAWAII:
- Special fares reservations may not be held. Tickets must be purchased at the same
time reservation is confirmed.
CHANGE FEE FOR SOW50WEB WEB SPECIAL FOR TRAVEL WHOLLY WITHIN HAWAII (CHANGE FEES APPLY PER FARE BREAKPOINT):
- If date/flight change results in the original booking class being available - fee of
$50.00USD will apply.
- If date/flight change results in original booking class not being available the
change is to be made in Y class - fee of $75.00USD will apply.
- Fares/Rules subject to change at anytime without notice.
- Other restrictions may apply.
CHANGE FEE FOR TRAVEL BETWEEN THE CONTINENTAL U.S.A. AND HAWAII AND BETWEEN POINTS WITHIN THE CONTINENTAL U.S.A. (CHANGE FEES APPLY PER FARE BREAKPOINT):
- If date/flight change results in the original booking class being available - fee of
$125USD will apply.
- If date/flight change results in original booking class not being available the
change is to be made in Y class - fee of $150USD will apply.
- Changes to Origin/Destination in Same booking class made on same day - fee of
$125.00USD will apply.
- Changes to Origin/Destination in Same booking class made on different day - fee of
$200.00USD will apply.
- Changes to Origin/Destination when Original booking class not available made on same
day, change is to made in Y class - fee of $250.00USD will apply.
- Changes to Origin/Destination when Original booking class not available made on
different day, change is to made in Y class - fee of $350.00USD will apply.
- First Class bookings made in P class (promotional fares) can only be changed to
dates and/or routes where P class is available - refer to appropriate fees above.
- Fares/Rules subject to change at anytime without notice.
- Other restrictions may apply.
CHANGE FEE FOR TRAVEL BETWEEN THE INTERNATIONAL POINTS. AND HAWAII/CONTINENTAL USA (CHANGE FEES APPLY PER FARE BREAKPOINT):
- If date/flight change results in the original booking class being available - fee of
$125.00USD will apply.
- If date/flight change results in original booking class not being available the
change is to be made in Y class - fee of 200.00USD will apply.
- Changes to Origin/Destination in Same booking class made on same day - fee of
$125.00USD will apply.
- Changes to Origin/Destination in Same booking class made on different day - fee of
$200.00USD will apply.
- Changes to Origin/Destination when Original booking class not available made on same
day, change is to made in Y class - fee of $300.00USD will apply.
- Changes to Origin/Destination when Original booking class not available made on
different day, change is to made in Y class - fee of $400.00USD will apply.
- First Class bookings made in P class (promotional fares) can only be changed to
dates and/or routes where P class is available - refer to appropriate fees above.
- Fares/Rules subject to change at anytime without notice.
- Other restrictions may apply.
CHANGE FEE FOR TRAVEL WHOLLY WITHIN HAWAII (CHANGE FEES APPLY PER FARE BREAKPOINT):
- If date/flight change results in the original booking class being available - fee of
$25.00USD will apply.
- If date/flight change results in original booking class not being available the
change is to be made in Y class - fee of $40.00USD will apply.
- Changes to Origin/Destination in Same booking class made on same day - fee of
$40.00USD will apply.
- Changes to Origin/Destination in Same booking class made on different day - fee of
$40.00USD will apply.
- Changes to Origin/Destination when Original booking class not available made on same
day, change is to made in Y class - fee of $50.00USD will apply.
- Changes to Origin/Destination when Original booking class not available made on
different day, change is to made in Y class - fee of $50.00USD will apply.
- Tickets are refundable with an administrative fee of $25.00USD per ticket.
- First Class fares - no fee for changes.
- Fares/Rules subject to change at anytime without notice.
- Other restrictions may apply.
#4
A FlyerTalk Posting Legend




Join Date: Nov 2005
Location: Phoenix, AZ
Programs: American Airlines, Delta Air Lines, Rapids Reward
Posts: 40,109
Originally Posted by jtkauai
lowest change fee (to same class of service) just went from 100 to 125. i know because i was one day too late.

