Is the HA iPhone app busted?
Apr 4, 2022 | 5:01 pm
#1
Original Poster
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,977
Is the HA iPhone app busted?
Trying to log into the app on my phone and it says can't find account. Use exact same credentials on web on phone and computer and it logs in fine. In app tried both username and HA member number. Tried reinstalling app, same issue. Anyone else having issues with the iPhone app?
Apr 4, 2022 | 8:40 pm
#3
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,916
I'm able to log into the app but for weeks now, whenever I open it, I am presented with a warning message that says "Something Went Wrong / We're unable to make your request a this time"
Apr 27, 2022 | 12:53 am
#6
Join Date: Jul 2014
Location: JRF
Programs: HA Gold, AA Gold, Marriott Platinum, Hilton Gold, National Executive Elite
Posts: 1,965
I got this problem starting sometime last week. Login with email or number works fine on website, but error as you described in app. Is this something we should ask them about or will it fix itself? Judging by the dates, I'm guessing there is no fix...