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Sanifair and other pay for toilet - DB responsibility

Sanifair and other pay for toilet - DB responsibility

Old Mar 16, 19, 9:16 am
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Sanifair and other pay for toilet - DB responsibility

Just a shot in the dark, in case someone knows this:
Are the toilet outsources to Sanifair and co. at DB train station under DB responsibilities or one should contact the contracted company ?

I was a bit miffed to have to pay one euro for a dirty toilet, get 50 cents back as a voucher which is not accepted in any shop of the station. The nearest partner was 60 km away. I find it disingenuous that they implement this system without a partner at the station that accept vouchers. DB washed their hand of the complaint saying that the toilet owner is responsible. I have difficulty with this concept as the station is owned by DB.

On à related but separate note, is this correct shops and restaurants must provide free toilets to their customers by law ?
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Old Mar 16, 19, 4:04 pm
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Originally Posted by fransknorge View Post
On à related but separate note, is this correct shops and restaurants must provide free toilets to their customers by law ?
Not completely, it depends on the law of the individual Bundesland. In restaurants it must normally be free, but not always a toilet is needed. Shops may take a fee.
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Old Mar 16, 19, 4:06 pm
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Sanifair is owned by Tank & Rast, the company that runs the motorway service stations in Germany. Nothing to do with DB
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Old Mar 17, 19, 2:40 pm
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The rule of thumb is that if there is seating available in a restaurant they have to provide a toilet for use by customers. The dense network of McD and other fast food outlets is wonderful in terms of toilets....
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Old Mar 18, 19, 12:14 am
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I fail to believe that noone was taking the voucher.. and untypical that Sanifair is dirty.
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Old Mar 18, 19, 2:00 am
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Originally Posted by PAX_fips View Post
I fail to believe that noone was taking the voucher.. and untypical that Sanifair is dirty.
This was at Neustadt Weinstrasse, which is not Sanifair but one of their competitor: WC&Fresh. They have no partner there: https://www.wc-fresh.com/en/location...ntral-station/
And it was dirty, as there was no cleaning staff.
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Old Mar 19, 19, 3:21 am
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EUR 0.50 and one unsanitary bathroom experience there's nothing you can do about anymore at this point. Just get over it.
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Old Mar 19, 19, 5:22 pm
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If I desperately need a toilet I look on the DB timetable for a regional train that will be stopping at that station for 10 minutes!
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Old Mar 20, 19, 9:04 am
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Originally Posted by :D! View Post
If I desperately need a toilet I look on the DB timetable for a regional train that will be stopping at that station for 10 minutes!
This toilets are well known for their outstanding cleanness
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Old Mar 20, 19, 11:41 pm
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Originally Posted by fransknorge View Post
This was at Neustadt Weinstrasse, which is not Sanifair but one of their competitor: WC&Fresh. They have no partner there: https://www.wc-fresh.com/en/location...ntral-station/
And it was dirty, as there was no cleaning staff.
Oh, I missed that part.
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Old Jul 28, 19, 11:13 am
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Originally Posted by oliver2002 View Post
The rule of thumb is that if there is seating available in a restaurant they have to provide a toilet for use by customers. The dense network of McD and other fast food outlets is wonderful in terms of toilets....
In Düsseldorf main station I have sat down both in Nordsee and the Asia place just nearby and been told to use the paying station facilities. Both these restaurants have plenty of tables.

Originally Posted by :D! View Post
If I desperately need a toilet I look on the DB timetable for a regional train that will be stopping at that station for 10 minutes!
Oh very clever, I must remember that one. The only thing is, it could be a bit if a fiddle working out which train to choose.
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Old Jul 29, 19, 4:36 am
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Originally Posted by Concerto View Post
In Düsseldorf main station I have sat down both in Nordsee and the Asia place just nearby and been told to use the paying station facilities. Both these restaurants have plenty of tables
The requirements are to my humble recollection limited for establisments not selling any alcohol and even more limited on railway stations' grounds.
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Old Jul 29, 19, 8:08 am
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Yes, I thought so. I had always believed, without thinking too much about it, that if you consume food or whatever in any of the establishments in a station then you must use the facilities provided in the station.
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Old Jul 29, 19, 3:56 pm
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I’m a little confused as to why the OP only mentions Sanifair in the thread title and post #1 and then in Post #6 he says his complaint is really with WC&Fresh. Why even mention Sanifair?
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Old Jul 30, 19, 6:03 am
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Originally Posted by FLYMSY View Post
I’m a little confused as to why the OP only mentions Sanifair in the thread title and post #1 and then in Post #6 he says his complaint is really with WC&Fresh. Why even mention Sanifair?
He referred to "Sanifair and Co". Both provide "outsourced toilett services".
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