AMEX in Germany
#1
Original Poster
In Memoriam

Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
AMEX in Germany
I´d appreciate the input of those AMEX customers living in Germany:
I applied for the AMEX Green personal card maybe 10 months ago and have used it pretty extensively (let´s say mid five-figure range).
1) Is there a way of getting the annual fee refunded? (in some old posts on the internet I found some info that you can have the Gold card fee refunded if you spend >10k Euros/per year, is that info still correct?)
2) Has anyone had any success getting a comp. upgrade to Gold based on spending? Should I be proactive or should I wait until some computer decides to call me? I don´t really care about the "image" of any of the more "exclusive" AMEX cards, but the Gold card seems to have some useful benefits compared to the Green card.
I applied for the AMEX Green personal card maybe 10 months ago and have used it pretty extensively (let´s say mid five-figure range).
1) Is there a way of getting the annual fee refunded? (in some old posts on the internet I found some info that you can have the Gold card fee refunded if you spend >10k Euros/per year, is that info still correct?)
2) Has anyone had any success getting a comp. upgrade to Gold based on spending? Should I be proactive or should I wait until some computer decides to call me? I don´t really care about the "image" of any of the more "exclusive" AMEX cards, but the Gold card seems to have some useful benefits compared to the Green card.
#2

Join Date: Feb 2009
Location: Germany
Programs: SPG Platinum
Posts: 75
I´d appreciate the input of those AMEX customers living in Germany:
[...]
Should I be proactive or should I wait until some computer decides to call me? I don´t really care about the "image" of any of the more "exclusive" AMEX cards, but the Gold card seems to have some useful benefits compared to the Green card.
[...]
Should I be proactive or should I wait until some computer decides to call me? I don´t really care about the "image" of any of the more "exclusive" AMEX cards, but the Gold card seems to have some useful benefits compared to the Green card.
So: if I were you, I would not wait for a computer decision to call you. I would call Amex and ask them. Usually, amex staff are quite cooperative, competent and friendly. If they say no, just cancel your card and see what happens. ;-)
#3
Original Poster
In Memoriam

Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Just an update:
Called AMEX to ask whether the annual fee could be waived for my Green Card.
The extremely friendly and polite agent offered the following arrangement on a permanent basis:
all fees are waived for credit card / supplementary cards / Membership Rewards as long as I spend >8.000Euros per year
Very happy with this deal and very impressed with customer service since I got this card.^
Called AMEX to ask whether the annual fee could be waived for my Green Card.
The extremely friendly and polite agent offered the following arrangement on a permanent basis:
all fees are waived for credit card / supplementary cards / Membership Rewards as long as I spend >8.000Euros per year
Very happy with this deal and very impressed with customer service since I got this card.^
#5
Original Poster
In Memoriam

Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
I guess my spending over the last year which by far exceeded the threshold didn´t hurt, but nevertheless I was very impressed with the offer (particularly as I didn´t expect the MR fee and secondary card fee to be waived without me even mentioning it) and have put >90% of all charges on the AMEX card.
Will probably get rid off the LH CC at some point as it no longer really serves any real purpose...





