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Diamond Elite partial cancellation question

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Old Apr 21, 2024 | 9:34 pm
  #1  
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Diamond Elite partial cancellation question

I've had no major issues in cancelling full itinerary for 5 passengers, booked under Diamond Elite.. Full refund on all 5 passengers back to credit card.

is it possible to remove a non diamond Elite passenger from existing reservation (so in this example down to 4) and get full refund on a single passenger (and retain existing booking without having to rebook?
sasha9 is offline  
Old Apr 23, 2024 | 12:54 pm
  #2  
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Originally Posted by sasha9
I've had no major issues in cancelling full itinerary for 5 passengers, booked under Diamond Elite.. Full refund on all 5 passengers back to credit card.

is it possible to remove a non diamond Elite passenger from existing reservation (so in this example down to 4) and get full refund on a single passenger (and retain existing booking without having to rebook?
Yes. Just make it clear in the notes field of the cancellation form.
trmbn65 is offline  


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