Yes, that is what I would plan to do. when I bought my ticket at ORD and Lady was taking forever, I was getting ready to take names and file DOT report with actual badge names, time and date.

This is the list of the companies that Frontier uses for their ground services at each airport. These are the companies making arbitrary rules and that complaints need to be targeted at.
https://www.flyfrontier.com/careers/airport-operations/

I had a recent incident where a "supervisor"

I had a recent incident where a "supervisor" claimed the same thing and wouldn't sell me tickets claiming it was a new policy. I went back a couple days later and got my tickets with no problem by myself. Didn't need to show the other person's ID or anything as usual. So obviously it was a lie, and it was just a bitter person who was gatekeeping.

Did you ever file the DOT report like suggested in your other thread? This isn't going to be fixed by posting about it here, need to file the actual complaints there.

LGA?
 

Did things normalize at LGA? I really want to go there right now to buy tickets but it seems like such a gamble based on the above.

Also, those of you who successfully purchased tickets, were you able to do so as long as the ticket counters were open? Or is there a policy at LGA that they need to be purchased at a particular day/time, etc.?

Before you go:
1. Check LGA departures for Frontier. There are just a few daily
2. Calculate your arrival to Terminal A counter between 1-2 hours prior said departures
3. If you can, bring (at least copies) ID of anyone you're buying for - just in case they demand it

Kindly revert with your experience today/tomorrow. I'm about to go there myself Wednesday

hard denial at LGA! Counter “supervisor”, citing “Frontier policy”, refuses to sell without all flyers being present. When I pointed to my IPad and said “why is nothing required to make purchase on this keyboard”, but you cite ID and/or presence requirement to make purchase on your keyboard - just a foot away - she just kept repeating “So do it on your IPad”

p.s. Frontier will 100% lose my patronage. Any other airline refuses to sell tickets?

That's silliness on the part of the ground handler. I would ask to see the policy next time and definitely complain. The obvious answer to the question of why not buy tickets on your iPad is that Frontier charges you extra to do so!

Here's a weird one. I tried booking 4 tickets at LAS for a trip in June and the agent told me that the flight is sold out for 4. I was confused as it looked wide open on EF, but when I tried pricing it out on Google Flights the price was $35 for 1 person but went up to $228 for 4. The reason for this is likely that the availability was something like So it seems as if Frontier agents are not trained and/or can't book tickets on flights with, for example, Z1 and K7. I also couldn't split us up since it would mean the other people not on my reservation wouldn't get platinum perks.

Booking four tickets will force all four in to the higher fare bucket but there shouldn't be a problem booking this at the airport as long as there are at least four seats available

Yep, I totally understand that part. That’s unfortunately how it works, but I was just surprised he flat out couldn’t book it.

Booked 4 tickets at ORD today. No surprises or additional $25 agent fee mentioned. Saved $184.
The last Frontier flight out of ORD was scheduled for 6:25PM, I reached around 6pm hoping there will less check to complete the ticket. Turns out the last 2 flights were delayed so people were still trickling in to checkin. Even though there were multiple counters and check-in people, only one person was 'authorized' to book tickets. 2 other people waiting in front of me to book tickets. So waited in line even though other check-in agents were free. But once I reached the counter it was quick and effortless. Keeping fingers crossed that flight will also be uneventful.

Just booked another 2 tickets out of LAS yesterday. There was only one agent able to book tickets (it was a slow time of day on a Saturday), and she disappeared with a Spanish speaking person, called someone on her phone, dug through her purse, and then called us up. It saved us $185 for 2 people. The CIC on these particular flights (LAS to FAR in July for what its worth) was showing as $185 round trip versus the usual $96. The tickets were $258 each so that could be why.

Also, this was a bit odd. The printed cardstock showing the flight info, PNR, etc. showed my name as well as my family member's name correct, but on the website there were two John Smith's with my F9 FFN on both whereas there should've been a John Smith and a Mary Smith. I called and chatted and they were saying everything looked right on there end and after a few minutes it fixed itself. F9 IT, I guess...

Trying this for the first time tomorrow. Can I buy a ticket flying out from a different airport than the one I am buying the ticket at? I.e. I want to book a ticket in person at PHL for someone else flying out of ATL.