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Booking Error - Message that my Frontier Miles # Doesn't Exist

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Booking Error - Message that my Frontier Miles # Doesn't Exist

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Old Oct 31, 2022 | 8:17 am
  #16  
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10 Years on Site
 
Join Date: Aug 2015
Posts: 2,091
Originally Posted by oneworld_wanderer
BE AWARE when booking your ticket with online chat or phone, you will not be able to select The WORKS bundle if you're 100K elite.

And that's a huge difference, because you can no longer refund, change the flight

and THERE IS NO WAY the WORKS Bundle could be added later on.
a phone rep. could manually add the works bundle
danhouston is offline  
Old Oct 31, 2022 | 9:11 am
  #17  
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5 Years on Site
 
Join Date: Nov 2016
Posts: 209
This morning, I was able to book a Discount Den fare for me+1 while logged in.
Reaching is offline  
Old Oct 31, 2022 | 7:19 pm
  #18  
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Join Date: Dec 2015
Programs: AS Titanium, DL Diamond, Hilton Diamond, Hyatt Globalist, IHG Diamond, Marriott Platinum, AC35K
Posts: 335
Originally Posted by danhouston
a phone rep. could manually add the works bundle
Awesome, seems I'm a victim of lies from Frontier then.

The rep told me WORKS Bundle could not be added, they could not, and then WORKS Bundle could only be added when booking the ticket so that's it.

Also has a phone rep who has no idea if my ticket is eligible for refund or not, booked with WORKS bundle.

Typical Frontier.
oneworld_wanderer is offline  
Old Nov 1, 2022 | 8:32 am
  #19  
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10 Years on Site
 
Join Date: Aug 2015
Posts: 2,091
Originally Posted by oneworld_wanderer
Awesome, seems I'm a victim of lies from Frontier then.

The rep told me WORKS Bundle could not be added, they could not, and then WORKS Bundle could only be added when booking the ticket so that's it.

Also has a phone rep who has no idea if my ticket is eligible for refund or not, booked with WORKS bundle.

Typical Frontier.
hold time for a live person was dreadful but worth it

Last edited by danhouston; Nov 1, 2022 at 8:55 am
danhouston is offline  
Old Nov 5, 2022 | 7:25 am
  #20  
Original Poster
 
Join Date: Oct 2022
Posts: 8
Appears that Frontier has fixed the system issue. For a few days now I can execute the booking process with no errors.
dbarberic is offline  


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