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Old Sep 25, 2022 | 6:15 pm
  #16  
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Join Date: Nov 2008
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My agent added my FF# with the ticket purchase at the airport.

In your case, can't you add your FF# to your confirmation # online yourself? Then you will be eligible for all your status benefits, by which you can add free bags and seats online.
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Old Sep 25, 2022 | 6:57 pm
  #17  
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Join Date: Aug 2015
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Originally Posted by neiku
My agent added my FF# with the ticket purchase at the airport.

In your case, can't you add your FF# to your confirmation # online yourself? Then you will be eligible for all your status benefits, by which you can add free bags and seats online.
thx, gtk that FF# can be added at the airport counter; so not sure why the agent said can't add despite my asking more than once 🤔; while being able to add the booking # to my FF# online, the system certainly showed fees for bags & seats addition; online agent said he can't add them via chat & asked me to call in; then finally, it was done after 1 hr on hold 😐

next time, I'll insist that my FF# to be added at the airport counter; that agent who sold me the tickets likely didn't know or take the time to look...

Last edited by danhouston; Sep 25, 2022 at 7:15 pm
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Old Sep 26, 2022 | 12:11 pm
  #18  
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Originally Posted by danhouston
thx, gtk that FF# can be added at the airport counter; so not sure why the agent said can't add despite my asking more than once 🤔; while being able to add the booking # to my FF# online, the system certainly showed fees for bags & seats addition; online agent said he can't add them via chat & asked me to call in; then finally, it was done after 1 hr on hold 😐

next time, I'll insist that my FF# to be added at the airport counter; that agent who sold me the tickets likely didn't know or take the time to look...
after getting FF# linked to the tkt bought at airport, the agent said that the Works bundle is added & can be changed or cancelled for refund if needed
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