Frontier Canceling Fiights
 

Just received an email that I need to call about my MCO - PHL flight on 4/11.

Checked the schedule and there are no flights on Saturday and one on Sunday (previously three flights each day)

The $15 I paid isn't worth an hour on the phone so I will fly AA home but a heads up.

I got the same email and my flight in a few days is almost assuredly going to be canceled (this flight has been canceled for the last 7 days).

Do I still have to call in to get the refund or will they process it automatically once the flight is confirmed canceled?

I'm in the same boat. Have a flight on April 7 that has disappeared from the F9 schedule (can't see it on the website.) I'm guessing that they are going to try the same crap as everyone else and insist on giving you a travel credit, rather than a refund. I have 5 pax on the reservation, and it's about $200 (total), so will be worth a bit of fight to get it back.

Received a second e-mail correcting the first one and stating I would receive an e-mail within 24 hours with an automated solution.

I had no issue getting a refund when I called Saturday for my son's flight scheduled for today that was gone from schedule, other than being on hold for 20 minutes and then waiting for agent to confirm flight was indeed cancelled. Now will wait to see that the refund shows up on my cc.

FYI, looks like Frontier is providing a number of reasonable options, assuming your flight is actually acnceled.

Option #1 – Up to $75 for travel on another airline
If you prefer, we'll reimburse up to $75 per traveler for travel on another airline within 72 hours.

Here's how it works: To purchase your tickets within the next 24 hours for one-way travel to be completed within 72 hours, please visit https://rebook.tripeasy.com, using your Last Name and Frontier confirmation code to login. Then, book and pay for your one-way travel. Within 14 business days, a reimbursement check will be mailed to the address you provide on the payment page of the booking process.

Option #2 – Full credit for your ticket + a $100 Frontier voucher per traveler
If you prefer to travel with Frontier at another time, we'll provide you with full credit for the unused value of your Frontier ticket plus a $100 voucher per traveler valid for future travel with Frontier.

• Your credit will be sent to you within one week, and will be available for use for booking future travel on Frontier for 90 days from the date the credit was issued; your future travel does not need to be completed within 90 days
• Your voucher(s) will be sent to you within one week, and will be valid for redemption through December 31, 2020; your future travel does not need to be completed by December 31
• Voucher(s) and credits are valid for one-time use in booking future air travel on Frontier; Voucher(s) are applicable to ticket fare only, and not to taxes or fees

Here's how it works: Submit a request for your credit and voucher at http://bit.ly/FrontierReimburse and select "Credit and Voucher" from the drop-down menu.

Option #3 – Up to $75 for alternative transportation
If you prefer, we'll reimburse you up to $75 for alternative transportation (i.e. car rental, train).

Here's how it works: Submit a copy of your receipt(s) within 30 days of your original travel date to http://bit.ly/FrontierReimburse and select "Other Reimbursement" from the drop-down menu.

Option #4 – Refund
Here's how it works: Submit a request for your refund at http://bit.ly/FrontierReimburse and select "Refund" from the drop-down menu.

Glad I did not accept the vouchers they pushed so hard. I had booked flights from ISP to TPA for my family of 5 for Easter....over $3,000 worth of tickets. Now that they have cancelled I have opted to have the money put back on my credit card. I'm doing the happy dance today.

If for some reason your flight has not been cancelled, I would hold off until the last possible time as it may well be cancelled. If so, you can get your cash back.

The $100 voucher may be a decent one for cheap tickets, but it's worth remembering that credits won;t be useful if F9 goes under or the routes or frequencies you care about are cut for the long term.

Cash is king.

I only had two choices - a refund or a credit for the $15 value of my ticket and a $50 voucher.

I opted for the voucher which means they now owe me three of them including the two flights I cancelled last Monday.

Hope they are around in a form which allows you to use the vouchers.

F9 has cancelled 87% of today's flights and 95% of tomorrow's (out of 400 some odd scheduled flights). Have to imagine they are nearing the point of suspending operations.

It also says something about F9's liquidity that it is offering a $100 voucher to avoid a $15 refund. Not looking to the future means those vouchers may well be useful for Monopoly.

Yes I am just crossing my fingers for the refund I requested Saturday. Not a huge loss if I don't, and glad I'm not waiting on a $3k refund like Clamqueen

Weird I can't find any sort of news article on this, just a random article from Cleveland that mentions it in the context of only one flight remaining at CLE. I fly Frontier all the time being based out of DEN, hope they make it through.

flightaware showed a shocking FEW frontier planes in the sky yesterday and today