Frontier delay compensation
Sep 25, 2016 | 6:11 pm
#1
Original Poster
Join Date: Feb 2009
Programs: UA Silver, Marriott LTP, Hilton Diamond, etc
Posts: 126
Frontier delay compensation
I'm very unfamiliar with Frontier. First RT with them this weekend SAN-DEN. Outbound 3 hours late. Inbound looks like will be 2 hours late. Am I able to get anything out of them? Preferably not an eCert because it would be unjust punishment, not compensation.
Sep 26, 2016 | 1:44 pm
#2
Join Date: May 2004
Location: HYI/AUS/SAT originally TTN/EWR/PHL
Programs: Southwest Rapid Rewards, Jetblue TrueBlue, American Advantage
Posts: 1,204
If the delay was within the airlines control (mechanical issue, lack of crew, etc) then you will get an online voucher as compensation to be used on your next flight. This is pretty much standard procedure on all airlines unless your flight is severely delayed 6+ hours or canceled, in which case you might be reimbursed for meal expenses and a hotel if the airline didn't take care of it at the time.
Pretty much delay compensation is to retain a customer if your not going to be a customer in the future (won't use the voucher) then there is no reason to compensate you.
Pretty much delay compensation is to retain a customer if your not going to be a customer in the future (won't use the voucher) then there is no reason to compensate you.