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Old Aug 8, 2014, 4:52 pm
  #1  
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Join Date: Sep 2002
Location: Bainbridge Island, WA
Posts: 8,963
Question Quick ? about reservation message.

I have never flown Frontier.

My 82 year old mother just flew out to Sea from Cle to visit us...when I try and check her return reservation I get this message:

We are unable to retrieve your reservation at this time. For assistance, please call 1-800-432-1359.

With a 42 minute wait time to speak to CS.... I will wait if I have to ...but is this message ominous of something like a schedule change or lost reservation?
david55 is offline  
Old Aug 10, 2014, 10:09 am
  #2  
 
Join Date: Nov 2009
Location: America's Dairyland
Programs: Midwest Miles, Early Returns
Posts: 156
Don't worry, your res is probably still there! I had the same message, called and waited, and the agent found it right away.
Wisconsin is offline  
Old Aug 16, 2014, 12:12 am
  #3  
 
Join Date: Mar 2000
Location: Santa Cruz, CA USA
Programs: AA, UA, WN, HH, Marriott
Posts: 7,290
Pay a few extra bucks for a service fee and book through a travel agent. They would have taken of all of this for you, gotten you seat assignments, and a small discount besides.
JerryFF is offline  


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