POS-bump experience? ANyone?
#1
Original Poster
Join Date: Apr 2014
Programs: TWA Ambassador 183506503
Posts: 1
POS-bump experience? ANyone?
Was reading the CoC and this sounds like a horrible situation to be in:
Customer of Size -- The following policy applies to passengers traveling on aircraft configured with seats that
have moveable center armrests.
1) If, in the Airline’s sole judgment, a passenger is unable to sit in an aircraft seat without lifting either
armrest and occupying a portion of or the entire adjoining seat, or encroaching into the aisle, the
passenger will be required to purchase a ticket for the additional seat. If no flights in the itinerary are
oversold (i.e., the denied boarding of at least one confirmed, revenue passenger), the passenger will,
upon request to the applicable Customer Relations department, receive a refund of the ticket for the
additional purchased seat after travel has been completed.
2) If the flight is full, volunteers will be solicited to relinquish their seat. If no volunteers are received, the
customer of size will be accommodated on an alternate flight.
On the plane the FA's bid for a bumpee? or? ANyone been on one of these flights?
linate
orf
Customer of Size -- The following policy applies to passengers traveling on aircraft configured with seats that
have moveable center armrests.
1) If, in the Airline’s sole judgment, a passenger is unable to sit in an aircraft seat without lifting either
armrest and occupying a portion of or the entire adjoining seat, or encroaching into the aisle, the
passenger will be required to purchase a ticket for the additional seat. If no flights in the itinerary are
oversold (i.e., the denied boarding of at least one confirmed, revenue passenger), the passenger will,
upon request to the applicable Customer Relations department, receive a refund of the ticket for the
additional purchased seat after travel has been completed.
2) If the flight is full, volunteers will be solicited to relinquish their seat. If no volunteers are received, the
customer of size will be accommodated on an alternate flight.
On the plane the FA's bid for a bumpee? or? ANyone been on one of these flights?
linate
orf

