Adding companions to one's profile
Sep 6, 2012, 12:33 am
#1
Original Poster
Join Date: Aug 2004
Programs: IHG, MP, Enterprise+
Posts: 250
Adding companions to one's profile
When selecting seats and such, there is a pull-down to select travel companions from one's profile, but I don't see any place to add them to the profile.
Anyone here have any success with this?
Anyone here have any success with this?
Oct 28, 2022, 10:03 pm
#2
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,393
I'm bumping a really old thread here....
Now that we're 10 years later, it seems like I can add travel companions to my profile. But then I don't know how to select them when I go to book a ticket.
Any ideas? Am I obviously missing something? Because right now, it seems like I can add travel companions, but then can't do anything with them.
(With 5 in my family, one of the biggest annoyances is having to enter everyone's information for every ticket I book.)
Now that we're 10 years later, it seems like I can add travel companions to my profile. But then I don't know how to select them when I go to book a ticket.
Any ideas? Am I obviously missing something? Because right now, it seems like I can add travel companions, but then can't do anything with them.
(With 5 in my family, one of the biggest annoyances is having to enter everyone's information for every ticket I book.)
Dec 7, 2023, 8:21 am
#3
Join Date: Jan 2002
Location: Charlotte NC USA
Programs: Hyatt Globalist, AA Exec Plat, Alaska 75k, IHG Diamond, Wyndham Diamond, Hilton Diamond
Posts: 863
What is the point of having travel companions if there is no why to avoid manually completing their information? Anyone have any updates? TIA.
Dec 7, 2023, 11:52 am
#4
Join Date: Mar 2001
Location: IAH
Programs: UA 1K, Bonvoy Titanium, Hyatt Globalist, HH Gold
Posts: 157
Are you guys having issues with companion profiles on the app or webpage? I have noticed inconsistencies between the two, and the app seems to work better sometimes.
Dec 9, 2023, 5:21 am
#5
Join Date: Jan 2002
Location: Charlotte NC USA
Programs: Hyatt Globalist, AA Exec Plat, Alaska 75k, IHG Diamond, Wyndham Diamond, Hilton Diamond
Posts: 863
For me it's the webpage. Haven't tried the app. Have you had better luck there? Which platform please?
Dec 9, 2023, 1:10 pm
#7
Join Date: Dec 2009
Programs: United 1K, Frontier 100K, Hilton Diamond, IHG Diamond/ Ambassador/ Milestoner
Posts: 569
I had a long wait on their chat bot and had a bunch of time to play around, and, indeed, the app seems to work better than the website.
I, too, could find no way to add a companion to a reservation on the website. But, on the app (at least on the ipad app) the primary member and all the companions are select-able buttons above pax 1, pax 2, etc, as well as above the contact info fields.
Also, playing around, I find no way to 'delete' the cart on the website. But, the app allows you to arrow back to the beginning which appears to wipe the cart.
Also, it seems that half the time that I fill in my search on the website, it sends me to another slightly different screen to input the search again. The app does not do that.
I, too, could find no way to add a companion to a reservation on the website. But, on the app (at least on the ipad app) the primary member and all the companions are select-able buttons above pax 1, pax 2, etc, as well as above the contact info fields.
Also, playing around, I find no way to 'delete' the cart on the website. But, the app allows you to arrow back to the beginning which appears to wipe the cart.
Also, it seems that half the time that I fill in my search on the website, it sends me to another slightly different screen to input the search again. The app does not do that.
