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Seattle to Mexico Two Segments?

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Old Aug 24, 2012 | 10:41 am
  #1  
Dswinty
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Join Date: Aug 2012
Posts: 2
Seattle to Mexico Two Segments?
Since Frontier stops in Denver before continuing to Mexico do they count this as two segments and charge 70,000 award miles? One of their agents told this to my wife and it just seems wrong. Has anyone had experience with this? Does it have anything to do with the length of layover in Denver? If that is the case I am canceling my card.

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Old Aug 24, 2012 | 12:52 pm
  #2  
nddomer04
 
Join Date: Aug 2005
Location: DEN
Programs: AA PLT/2MM, UA PLT, Inspirato, Wheels Up, Marriott Gold, Hilton Gold, Amex Plat
Posts: 431
Originally Posted by Dswinty
Since Frontier stops in Denver before continuing to Mexico do they count this as two segments and charge 70,000 award miles? One of their agents told this to my wife and it just seems wrong. Has anyone had experience with this? Does it have anything to do with the length of layover in Denver? If that is the case I am canceling my card.

Thanks,
It depends. If the flight is booked as a valid connection (under 4 hours between flights), then it is viewed as one(1) one-way trip. So, for example, I just priced out SEA-DEN-SJD for 17,500 miles. The layover in DEN is only 1 hour and 5 minutes. If you were to try and fly into Denver at 10am and then leave for mexico at 4pm (6 hours), that would be counted as two separate one-way flights. Frontier's online reservation system always defaults to valid connections, which would be a standard one way award from SEA-Mexico and then another one way award from Mexico-SEA.
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Old Aug 24, 2012 | 4:42 pm
  #3  
Dswinty
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Thanks for helping me out.
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