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Your seat(s) have not been assigned online at this time. Please call 1-800-432-1359 ?

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Your seat(s) have not been assigned online at this time. Please call 1-800-432-1359 ?

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Old Jul 10, 2012, 9:28 pm
  #1  
Original Poster
 
Join Date: Aug 2007
Posts: 129
Your seat(s) have not been assigned online at this time. Please call 1-800-432-1359 ?

Is the message "Your seat(s) have not been assigned online at this time. Please call 1-800-432-1359 for assistance" typical for Frontier's Web GUI ?

As an AA Platinum, I have several suggestions for AA once you are on theplane, but aa.com and the AA seat assignment always works.


Thanks...
biztraveler2007 is offline  
Old Jul 11, 2012, 6:23 am
  #2  
 
Join Date: Apr 2011
Location: DEN - Ft. Collins
Programs: PC Plat, HHonors Silver
Posts: 145
Not usually, but they've had some IT issues lately. Hopefully fixed soon. Though they may just change what IT issue you are having.
CreditMadeEZ is offline  
Old Jul 11, 2012, 7:00 am
  #3  
 
Join Date: Jun 2008
Location: MKE
Posts: 2,161
Originally Posted by CreditMadeEZ
Not usually, but they've had some IT issues lately.
The word "lately" is a stretch. Frontier has had a dysfunctional website for years.
RSVP is offline  
Old Jul 11, 2012, 8:59 am
  #4  
 
Join Date: Oct 2004
Posts: 2,653
I've had that specific thing happen once over the years, and did have to call in. This is a case where having the ability to change seats online *after* booking would have remedied it with just minor inconvenience of having to go back in to the completed reservation.
knope2001 is offline  
Old Jul 12, 2012, 8:48 am
  #5  
 
Join Date: Apr 2011
Location: DEN - Ft. Collins
Programs: PC Plat, HHonors Silver
Posts: 145
Originally Posted by RSVP
The word "lately" is a stretch. Frontier has had a dysfunctional website for years.
*laugh*

You're right. I was referring to specific problems lately with seat assignments, but didn't make that clear. That's why I mentioned that they may just change what IT issue you are having.
CreditMadeEZ is offline  


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